Xbox Live problems

Considering the amount of Xbox Live users, when problems occur or the servers go down you can count on millions of people wondering what’s going on? The online multiplayer gaming platform and media streaming service is now available on both Xbox One and Xbox 360, as well as other Windows based systems.


Problems with Xbox Live can range from the whole matchmaking system going down to limited service with select apps. Microsoft offer an Xbox Live service status page that you can see on the right of this page, and they list the main core services with a message explaining if they are “up and running”, or in fact experiencing some sort of outage.

As we mentioned above, this not only includes Xbox Live Core Services but also a long list of apps used on Xbox One and Xbox 360.

If the system is crawling or you have Xbox Live log-in issues, then leave feedback with other users below and also connect with others to find solutions to common problems. This will give you insight into the Xbox Live status and if your problems are also being felt by others.


Xbox Live Status insight for Wednesday 26th of April 2017

If Xbox Live is down today, then reports will be found below.

Xbox Live Problems? Share your issues with Down Today readers:

  • Malc

    This is just a major mess up, how can a company such as Microsoft screw up so bad. Outlook and Xbox Live servers being smashed leaving it down.

  • Clive

    I cannot log into my Outlook email or play online games. I can only play offline.

  • Garry

    Xbox Live is down and out, whats going on because Outlook is down as well. This is some serious MSN issue.

  • Noddypool

    Over the last few months due to my Xbox 360 crashing, I have upgraded to Xbox one but, this crashes, usually during FIFA Ultimate team, I have lost count of the number of games I have been winning only for the system to crash. To add insult to injury when I log back on I get a DNF, very frustrating. In addition I have a new telephone wire, new Ethernet cable and new router, the problem still persists. In addition games are not cheap and yearly subscription to Xbox live is another on cost, it would be good to have a system the works all the time!


  • Norman V Gleave

    How many time will my Xbox one keep dropping off. Due to problems over the last few months, I have added a new telephone wire, new Ethernet cable and new router. Unfortunately, the problem still persists, especially when playing FIFA Ultimate Team, I have lost count of the number of games I have been winning, only for the system to crash, to add insult to injury, when I finally get back on I get a DNF, It’s pathetic. Is there any possibility that Xbox live will invest in server improvement?

    Please help, it is so frustrating and costly.



  • Jamie Martin

    Still having this problem, was told by Microsoft this issues ‘is getting sorted today’ 5 days ago

  • Josh

    I cant even sign in my account offline I have done what it sais but no change for 30min no

  • Daniel Cook

    For the last two nights I’ve been disconnected from Xbox live during gaming with COD and whilst using now tv. It reconnects straight after most of the time but will drop out again ten minutes later!! I’ve tested my virgin internet and it it running fine on all my other browsers etc.
    What’s going on??

  • Gábor Sár

    Message from Xbox Live Support (Chat):
    “Alright. I will tell you that because as I have checked my resources there is a known issue about this one Gabor, our system engineer is aware about this one but don’t worry they are currently working on this issue. We have no exact date on how this issue will be sorted but I assure that this issue will be resolved as soon as they can. If you ask when this will be fixed, we have no exact time for this one.”

  • Gábor Sár

    They have told me this:
    “Alright. I will tell you that because as I have checked my resources there is a known issue about this one Gabor, our system engineer is aware about this one but don’t worry they are currently working on this issue. We have no exact date on how this issue will be sorted but I assure that this issue will be resolved as soon as they can. If you ask when this will be fixed, we have no exact time for this one.”

  • Gábor Sár

    Same here (UK, London) since 3 days ago…

  • Jolly

    Reported it and they confirmed it servers getting fixed asap

  • Jolly

    It’s getting fixed

  • Richard Embling

    Are you still getting trouble

  • Natalie Day

    Me and hubby keep getting “sign into xbox live to play GTA online” its driving me mad! Any solutions?

  • Richard Embling

    Anyone else keep getting kick ofline and then saying your not signed in , started 11,1,17 and today is 12,1,17 in the UK , almost every match I get this , I’m confident it’s there server , just want to know if others are getting this

  • Kevin John

    Is anyone having trouble with there xbox one live account I can’t play Amy games today what’s going on :(

  • loooo

    Hi I’m getting fretend that somone will get there friend to mod my account and I will loose everything can u do something about this

  • bob


  • Mr Fluffy

    this because Phantom squad is attacking x box

  • Spudbud

    not a big fan of microsoft i general, but it IS getting to be X-mas time and anyone moderately hacker-knowledgeable knows this is the time of year when Xbox and microsoft servers get DOS’d out the wazoo and hacked like its the main plot in wargames.

    however, this is the first time ive been on xbox to have issue lol although considering the hundreds possibly thousands of hack attacks microsoft commits on a daily basis, i can hardly consider them victims. seriously take a look at the Norse attack map, they practically have the Cyber attack bloodlust of a real nation state lol

  • Cindy Porter

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  • Mik

    Can’t download required update on never used xbox one

  • Spencer

    I am so ticked off, swearing is coming from my mouth but i will be good on here. It was the last hour of Iron Banner and then i get booted. Hating you right now Microsoft.

  • Jordan

    I was playing my game and then everything just crashed. the status pages are saying all is ok but it clearly is not.

  • John Syme

    seems impossible to sign in today and its been like that all weekend

  • Jim S

    I can connect but every 20 mins or so it disconnects from LIVE and I have to stop what I am doing go to the home screen and reconnect. A real pain when playing a game or watching a movie on netflicks. Was almost at the point of throwing my controller out the window last night. Live in the UK.

  • Daniel Vito

    My Xbox says it’s connected to the internet, and displays live features when I am not logged in. When I try to log in to my main account, it gives me a message saying it cannot connect. I am a programmer, I know technology. I first tried fixing it by restoring my network settings to default. Then I tried changing my connection type: Wired – Wireless. I also tried rebooting my router, but that did not work either. For my next attempt to fix it, I tried deleting my account and downloading it because there was the possibility that the files were corrupt. When I did this, it would not download the account back, so I lost my main account. Finally, I decided to log in on my friend’s account. My friend’s account worked, yet mine did not. This made me conclude that there must be some type of service issue. I did something, I almost never do, use the internet for help. I googled “Microsoft Xbox Live service problems September 2016.” Now here I am posting a complaint of service towards my favorite tech company. If you have tried everything that I have in order to fix your Xbox Live problems, and it has not worked; then you are one of few unlucky people whose account will never be functional again, due to a small Xbox Live server shutdown which has caused the loss of thousands of accounts.

  • sarah aka p3op73

    Been having sign in issues for days now had to pay to clear account bill. Then had to pay for 2 lots of 3 mnth gold coz i tought id been scammed. Common xbox ur betta than that

  • Loopy Lucy

    I think its down today..

  • Lisa

    Still can’t login to play GTA v online

  • IcarusDaFallen9

    Xbox still down…. Works fine once I get to my game internet goes bye bye. I NEED MY GEARS OF WAR!!!!!!!

  • Austin

    It will not connect to xbox live at all, I’ve tried restarting my xbox as well as my Internet, I’ve tried disconnecting my Internet on the Xbox and reconnecting, and I’ve tried keeping my router off for about 10 minutes. Please help

  • Tomb

    How long until the servers will be working again?

  • Brittany Dispensa

    No xbox live n dayton tn since 8:58pm on August 13th. I know it has nothing to do with my Internet service as it is functioning properly. I did not opt in for the “trial” xbox one platform through my 360 so I am assuming it is a major Microsoft server issue…?!?!?!

  • uranus

    I come home from a 2 week trip aching for some xbox and i get and update and none of my games are working

  • Mr Crab

    Microsoft are really taking the piss, i bet when people go back to work or school, it is going to come back on “coincidentally”.

  • Mr Crab

    Im having problems in GB as welli bought something and now i cant try it out whitch its really annoying.

  • Dovah Pie

    It’s so annoying it takes 30 mins for me to login because it’s so slow and laggy I’ve turned off my internet on and off and nothing happens my party crashes can’t invite people to play online with me can’t see my profile community feed

  • Ben


  • TNArulezWWE

    I can’t play world of tanks at all n I have 30 days subscription on it, ever since update went on its said service unavailable. God damn frustrating..

  • SiriusCL

    I’m having problems too, over here in Canada. The site says everything is fine, though I can buy games and see friends, I just can’t play online.

  • Pollard

    Will not let me connect to Xbox Live today 29.7.2016 though no problems connecting to the internet.

  • rob

    Im having problems with xbox live

  • Horus

    down for me in canada

  • Stephen Baker

    Xbox is taking the piss now mite as well buy a ps4 as u get better service

  • Lee Hughes

    same here , xbox is down , seems to be mostly in the uk.

  • Andrew Simmons

    My internet is connected and functioning but I cant log in to xbox live anyone know whats going on?

  • Marius Husselman

    not connecting to xbox live…..20/07/2016

  • William burdett

    My xbox one won’t connect to xbox live is it down?

  • Paul Smith

    8th July. Can’t connect to xbox one live (UK). Xbox Live status website says OK?

  • Chris Arnold

    Everything is connected, on Xbox live status page on their website everything says is working yet I cannot connect to Xbox live?!

  • Barrie Wilson

    Can login ok on 360, but the one aint having any of it. Tried wifi and ethernet just keeps going round in a circle.

  • Redback Minecraft

    my internet is connected my router and all that crap is fin we have about 4 pcs working in the house all connected to the internet with no issues but my xbox cannot connect to xbox live what so ever i tried everything from hard reset to changing my modem it still doesn’t work anybody got any tips they could give me as help

  • Johnescu

    Is xbox live down today, 25.06.2016?

  • Rob

    Seem to keep being disconnected my wifi is fine everything else works fine just not xbox one games from hub or disc not working any ideas ??

  • Jordan

    Xbox live btw

  • Jordan

    I’m not able to send invites and game requests out but I am able to receive them? What is going on?

  • KYoung

    They better reimburse us for this crap. I don’t pay for Xbox live for it to be dead. Just charged my account not that long ago. Either fix the problem or I’m throwing my one out and getting a PS4

  • Dennis

    Today still down.
    Down down down every time the same.
    Can’t use DLC.
    (Almost) Never heve problems with Sony.

  • Luke Pengelly

    agreed im trying to connect my laptop to my xbox for streaming and im having the same issue

  • Joey

    Cant play online, also i cant play Rocket league anymore, got it for free wrh xbox live gold and now it’s saying i dont own it
    Dis the same worh titan fall and i had bought that, also cant go to the store, what is wrong, havnt seen a statement from xbox about these issues

  • Terry Butcher

    Just got a xbox one on sunday and yet to be able to play a game cos it’s taking forever to update a game

  • Josh

    I tried to get on xbox live today but it wont let me get on… I AM SO MAD!!! XBOX FIX IT NOW!!!

  • john

    Is anyone having problems with their activity feed? Mines not been updating for 5 days

  • Randy

    I tried to get Xbox Live gold membership but its not taking my payment with my debit card.

  • Maxine

    Is xbox live down because I have tried to enter these codes I have for gaming and not working.

  • Nigel

    I am having issues trying to connect to a party, whats going on?

  • Scott

    3 xbox 360s’ constantly disconnect multiple times EVERY DAY..Had a new router installed..had an engineer out.Fibre is excellent but keep getting dc’d.Deleted profile emptied cache numetous times STLL disconnecting.At my wits end please help

  • Stu Lindsey

    Chat gone down today, working intermittently. London. UK

  • Luke

    Error 0x8000ffff

  • Jacob rook

    Still doesn’t work been like 2 weeks

  • Chris

    Xbox is down please fix

  • Danny

    Anyone having problems today???

  • jl

    Xbox one will not allow me to sign in, does not give me an option to enter password. Just keeps showing the screen to choose who wants to sign in, after I click on me just get the time circle and then a return to the who wants to sign in screen – any ideas why?

  • Dudley

    Xbox live is down again. Please fix….

  • George

    My xbox live sign in is not connecting what so but it says it is

  • Craig

    MY Internet is fine and seems to be a fast speeds, but yet I cannot connect to Xbox Live, it says my internet is connected to xbox but will not let me play online, or go on the web browser etc or netflix.

  • Kath

    Xbox Live must be down because I cannot get connected, I have tried a few times now and nothing.

  • Ben Velasquez

    My daughter’s 360 isnt loading her minecraft game, says to try downloading again? This is the only game affected and her gaming was interrupted on Saturday 4/23, and hasnt been minecrafting since, please help!

  • Jess

    I just got a Xbox one on Thursday and everything was working fine the next day I turned it on I couldn’t get online it was saying the rockstar server was unavailable and it’s been like that for 3 days and I still have my Xbox 360 and I went on that to see if I could go online and that went on with no problems so today I turned my Xbox one back on and again it said that message again so I unplugged it from the wall and let it start up and it’s working again so if people are having trouble try what I did

  • Ryan

    It says I’m not connected to Xbox live but when I go to network settings it says everything is fine and then when I go on to online games or apps it says I need an Xbox live account or one with gold. Is anyone else having the same problem?

  • Rob1

    I can’t access gta5 online with my main character at all so I have lost everything 2 garages 1apartment loads of high end cars it first started with getting stuck trying to get in my apartment or garage I was advised to switch my spawn location which I did now it won’t load online I’ve tried loads of different ways but it’s no good I’ve had to make a new character and start from the beginning can anyone help please

  • Elvis

    I gotta same problem, man wtf xbox issues…. must be fix….I deleted my profiles on both xbox..trying to fix.

  • Flight

    It is being crap

  • Tyler

    This is a joke they are taking ages to do one little thing

  • DeathKatanaX05

    Yeah me to its weird

  • Harry

    Yeah Man U fixed it?

  • Anthomy

    Anyone else having problems today? Can’t join parties and it says everyone is offline.

  • Mezzie

    I was playing mine craft then I quickly got disconnected from Xbox live and it came up with an error messaging say that the services are currently unavailable

  • s3rlrules

    why can i see my friends but still get the connect to xbox live messege

  • s3rlrules

    i can see my friend so why am i getting a connect to xbox live **** this im moving to ps4

  • Darren Mcmanus

    2 days in a row my xbox one hasn’t been able to get a connection to xbox live but I have checked connection level and it says everything is fine the fault is on the xbox server side :/

  • Tk

    Haven’t been able to log in in 2 days

  • Seth

    I can’t sign in

  • Rory Docherty

    cant sync my elite controller or any game save’s plus having problems using the streaming service like imediashare

  • Lewis

    I am but with gta 5 online

  • Lewis

    Its happening to me aswell it was fine for me yesterday but today its not even letting me play online but it says im online

  • Lewis

    Trying to play gta 5 online and it says ” your profile does not have the correct permissions to access xbox live functionally”. My xbox live was working perfect yesterday