No Virgin Mobile signal problems

Virgin Mobile is a provider of mobile phone wireless communications in many countries, so you can make calls in the UK and other countries like United States, Canada, Australia, and more at reduced rates. When there’s no Virgin Mobile signal due to unforeseen problems, or when the network hits issues on phone and tablet, then this will end up with complaints from unhappy customers.

Virgin-Mobile

While there’s enhancements you can use to increase Virgin Mobile signal like a booster, in most cases you will be on the bad end of a network outage that cannot be solved at your end and will need engineers to fix. You can see status reports from Down Today readers below in regard to no signal, or disruption to Virgin mobile Internet in different regions.

You can reach official Virgin help thanks to a number of contact methods detailed on this page, or leave your complaints about signal problems right now with locations below.

 
 

Virgin Mobile Status insight for Saturday 3rd of December 2016

If Virgin Mobile is down today, then reports will be found below.

Virgin Mobile Problems? Share your issues with Down Today readers:

  • Craig White

    I’m seriously hacked off with virgin mobile, i have been without a phone on 4 occasions over the last 3 months. It is getting beyond a joke. You lose signal even if EE are changing something on their network because they use the same mast. It is farcical and nobody wants to help. If you complain long enough they offer to compensate which never gets accredited.

  • Tony rees

    Just joined virgin but no signal at home even though service map says I should get 3 g it’s very frustrating do they supply booster as I have been sold a pup

  • Sheila Ewing Friedline

    Signal up and down. Drops off every time I use the phone. Ready to give up Virgin mobile.

  • Graham

    No network signal

  • Fiona Cullen

    Can’t receive or make calls last two days

  • Oggy Stoop

    mines been going off every day in London

  • Dani

    No service in PE45DE for 3 day. Fed up vir virgin.

  • Nikki

    Mines been on and off for three days in borehamwood

  • Nigel

    Installed new 4g sim three days agi and still not activated? ANy help

  • Nick

    Poor signal in M20

  • Binh

    I got no cell services no text or calls

  • Ian mclean

    No virgin mobile signal at DL12 0TD

  • Susan Evans

    No service in Forest of Dean, Gloucestershire, any news on this?

  • Becky

    No service so far today in Market Drayton. What’s happening Virgin?

  • Melissa

    Signal keeps goin saying emercency call only when i doors when outside i have a little signal

  • Martin Griffiths

    No service in Teddington for over 3 weeks!?!?!!

  • Debbie Deedee

    No internet at all today

  • Denise Rogers

    No service in ME13 7NS

  • Chloe Wallington

    No use of my phone for two days now, no service at all in Liverpool or surrounding areas. Can not contact family, clients or my partner Nearly lost my job today as a result (I work primarily from my phone) no emergency calls work either. My phone is just a very expensive paper weight. Can’t even call to complain

  • kate woolford

    Same here all day! Bn2 5YU

  • David Johnson

    Service dropping out in Bn25pp

  • Laura Anne Bishop

    Had problems with my signal for the last three days. Webpages not loading properly, videos not playing right. Nowtv service with bad picture and buffering. More than ready for my old strong signal again….

  • Simon C

    Virgin not working in parts of Bury St. Edmunds today

  • Bayla

    No signal now for two days in Salford/Prestwich (North Manchester) can’t send or receive texts nor make or receive calls. Having to drive south a few miles to get any reception. Not that it’s much better on a regular basis – ever since Virgin swapped over to using EE’S ‘wonderful’ transmitters I have never got more range two bars of signal when at home.

  • Sue Steven

    Can’t send texts AGAIN! Network out of order.

  • Frank

    I haven’t had any signal in London for a whole month. This happened before and I was sent a SIM card to replace the old one. It didn’t make any difference. It’s still not working. Unfortunately, VM don’t refund me for this fall out period. It is absolutely disappointing and I consider to change the network provider.

  • Nautilus

    Wetherby, West Yorkshire, emergency calls only – this just isn’t good enough given media claims that EE has best coverage in UK. Get it sorted Virgin!!!

  • Jeanne Hughes

    NO signal for a couple of days in Penwortham nr Preston, Lancs either

  • Roger Salvi

    In Peterlee – no mobile data. Again

  • Anton

    In Spain (Mallorca) no service on VM via Orange since yesterday afternoon. Going to buy a payg sim from orange shop!!

  • davidr

    We have two phone. I phoned VM because I thought there was a network problem as both phones wouldn’t work. Apparently they believe that both SIMs failed at the same time in both phones.
    Right, OK.
    I’ve been with Virgin since it kicked off and I’m seriously thinking about going elsewhere. Sod the contract.

    We’re in Northumberland.

  • Ian L

    Warrington area no signal for 3G or 2g all day

  • Matthew fowler

    This is a joke 7 days now sort it out virgin

  • The Pill Man

    No data in Barnsley all day…So it looks like its EE Network…Again !

  • Michael Odonnell

    it will be 3 days at 09.00 today 4 sep

  • Matthew

    Not happy had no signal for 3 days now how long until something is done

  • Charlotte Hamilton

    Down in Derby too since Friday morning

  • MsT

    No data in Sheffield all day

  • amie

    Is anyone else experiencing not registered on network and not being able to make calls or text?

  • listerdude

    No mobile data all over the UK it seems. I called customer service and they are aware of the problem.

  • Michelle Mcdougall

    No data in stourbridge, West Midlands

  • Greg Wilson

    Drove from Hay-on-Wye to Northampton and data was lost around Redditch and still nothing in Northampton.

  • Christian

    No data in Hull all day

  • Katie Orchard

    That’s why I’m angry haha I wanted to go and play pokemon go

  • Katie Orchard

    I’ve got no data in Nottingham

  • KenOzz

    No data in Lincoln and surrounding area’s all day 02-09-2016

  • Ady Brewster

    No data signal in Alfreton / Swanwick or Jacksdale

  • Chris Haj

    No coverage in Milnrow, Rochdale all day. Virgin site informs me that signal strength and coverage are – “excellent”. Makes you wonder!

  • Kirk Hastings

    No connection in Coventry, thought it was my phone for a while but glad i found other issues elsewhere here

  • Salma

    No data connection in Leeds all day today :(

  • john

    no data connection in York since early this morning. Any news any one on what’s
    happening?

  • Phil

    No data connection in Lincoln either.

  • Liane

    No data in West Yorkshire since 6am

  • Rob N

    nothing in Leeds.

  • Ali M

    Yep. got no signal here in Birmingham

  • Beets

    I personally don’t think that it is necessary to ask money off the bill as these technical issues can occasionally happen and unless it doesn’t last for days then it should be okay :) Hop they will solve it today though

  • Wan M S Zolkifli

    No virgin mobile network since this morning in Leamington Spa and Coventry. I guess it nationwide down.
    Hope it will sorted soon. The H+ network also are quite poor lately since one two months ago. Only on 3G most of the time.

  • Phil

    No 3G signal in Derby all morning

  • Aneira

    No data usage since around 10am this morning in Staffordshire :/

  • Chris Smith

    No Virgin mobile network connection since midnight in Tameside SK16. Any idea when it will come back??? Just started a pay monthly tariff this week with Virgin (regretting that one already).

  • MGB

    Lakes to Manchester, no data at all today :(

  • Stuart A. Myers

    I currently have no data as of about midnight this morning, rang Virgin and there is an issue, they said an engineer is looking into it. They also gave me a method to reboot my data by re-registering the network. Tried this but it still failed. Not happy, I pay £31 a month for my phone with 5000 calls, 5000 text and 10 GB of data that I cannot even use at the moment, I want some money off my bill for this, as most others with the problem should ask for the same too. Hope all is resolved soon! :-)

  • Beets

    Apparently after calling customer services Virgin is aware of loss of internet signal today and currently their techs are working on it. Hope it ll get solved soon!

  • Beets

    no 3g internet on my phone since this morning in various areas of nottingham

  • jordan

    No internet all day on my mobile

  • Daryl Magikarp

    no data connection all day so far, need this issue to be sorted asap please!!

    also since you have joined with EE i have no mobile data in gorleston area (gorleston, great yarmouth, norfolk, united kingdom)

  • pobby69

    No data connection on pre-paid/rolling contracts at the moment.

  • Debbie Auberger-Daniels

    no signal all day 14470 ny… neither my daughters phone or my free obama phone

  • Mary

    No signal all day here in Northern Ireland

  • Alison

    Virgin is Rubbish. Signal is of ee. Sharing network. Fine for a while then gone no signal. Cuts phone call off. Then the famous searching. Then back to high signal then low then nothing. Etc etc. Complained a year ago. No improvement after an hour long call with technical. Virgin your paying good money for an inadequate service of ee. Blame it on the black spots that everyone seems to have around here but does not show up on map.

  • Laurence

    Never have network in Torbay, they keep sending new sim cards, but no difference. Cant do anything but wait until I get home to WiFi, then make calls on WhatsApp. Never have even one bar of signal. What a waste of money thi virgin is!

  • Raphael Basan

    No signal from Richmond to Putney. Nothing. What a waste of money.

  • Maurice

    Nearly everywhere at the moment! Westonzoyland, Bath terrible and East Molesey Surrey bad. All worse of late

  • jet devon

    putney heath area is no good at all

  • Jamie

    No signal for 24 hours in Saltdean, Brighton

  • Gavin Bolton

    No signal in B74 was intermittent but now nothing.

  • Ted

    Same problem with Virgin sim only contract. Can see networks but can not access them. Same problem last year in France and this year in France and Germany. My wife’s EE phone worked perfectly. Should I change networks?

  • debbie

    Very bad in stanmore middx today, calls cutting out and failing. Not good.

  • Jc

    V poor signal in redditch (b97). Been bad for a couple of weeks.

  • Wayne D

    Very limited mobile connection for Internet and calls in hull for the last week.

  • Micheal Reed

    anybody in Lincoln having probs ..no signal at all ln 1 area

  • Steve

    Mobile phone signal in Salford M7 is just dreadful, I am able to call someone and if the call lasts longer than 1 minute (2 mins max.) the phone just cuts out? I have had this problem since Saturday 6 August, and of course Virgin say that there are no network problems, has anyone else her had problems?

  • Kevin

    En92qb Nazeing area been intermittent for a month. Such poor service when is antenna going to be fixed?

  • Jean Skipp

    Signal in my area (Caddington Bedfordshire) never ever been good but now is almost non-existent. Can’t receive calls, cut off abruptly when making calls. Texts need to be re-sent and re-sent and re-sent!!! Phoned Virgin who said to check the software on my new phone!! Bang up to date. Not getting what I am paying for!!!!

  • Gemma boylin

    Been in Menorca for 4 nights no service at all I’m back in the uk now at sk10 3hr and still my phone says no service what’s going on?? Sort it out virgin??

  • Keith Bell

    Same problems with 2 separate virgin phones on Costa Blanca. No network service all day and also unable to switch manually to another network

  • Sharon Lyon

    I am on the Costa blanca and have no signal all day.

  • Andrew

    Family on Virgin roaming in Spain. Can see that there are networks (Orange, Movistar etc) but can’t get service. We are in Sotogrande, Andalucía. Any one else having this problem?

  • Rodger JOHN

    Both UK Virgin mobiles in France not working. Virgin says they are working on a problem with their international roaming partners.

  • michael

    4 days into my holiday in France all my bars have gone so I can’t send any messages Is there a way to fix this ?

  • Suzanne

    1 week into a holiday in Spain & no Virgin mobile all day. Can’t call or text despite roaming being switched on and have tried all the usual taking the battery out etc remedies. The whole family is affected. Can’t even contact Virgin to tell them.

  • JC

    St-Ives / Cambridge area had no or very poor coverage during the last days on my Virgin mobile plan as well

  • Paul Dann

    Here in West Surrey GU16 area, Virgin signal disappeared afternoon of 18 July, and is still not back one week later. Has it been turned off by EE? I signed a new contract with Virgin only two weeks earlier, and reckon I was sold a pup. Now looking to cancel due to misrepresentation.

  • Caroline

    Same here in Beckenham Kent. Very boring and annoying! Not a single comment, explanation or apology on Virgin website! Thinking it was my phone I spent one hour fiddling out frustration this morning, downloading updates, removing SIM card. You name it, I did it!!!!

  • Pete Roberts

    Still no signal hp79lz it’s been 48 hours now disgraceful.

  • Nikkie Thorington

    New phone contract with Virgin, can’t text or receive texts not receiving calls, can call out occasionally, says my number is incorrect when anyone tries to call and cuts off their call, rubbish signal in B45. Not impressed at all!!!

  • Alan Craft

    No virgin mobile in Eynsham West Oxfordshire fir the last hour or so.

  • Rickshaw .

    le67 no service again, come on virgin, get your act together or refund

  • Julia

    CM9 6NT – Has been consistently bad over the last week. I’ve not had any problems for about 7 years yet the signal just seems to have vanished

  • ET, not phoning home

    No signal since yesterday. Sadly, Virgin traditionally make customer service impossible to penetrate so will live with it for a few days and then cancel the contract.

  • Becky Teate

    NG21
    Keeps going off then coming back then says ‘searching…’ I’m waiting for a lot of important phone calls but hey,thanks virgin because I’m not gonna receive them!!!!!!!!!!

  • Jeannette Thompson

    It is 12 days now in dh9 7rb area

  • Heather Wilkinson

    Still no service in NG22. It has been three days now. Have never had this problem before.

  • Gaily

    Called virgin was sorted in minutes.
    It flipped the carrier out which I never ever knew about.

  • Andromeda Heightz Andrea H

    Have had no signal SOS calls only for a month now, unless I stand in the middle of the road with my arm outstretched above my head! (with my crutches its quite a feat really!)…very strange tho…bloody frustrating and causing no end of problems…crap service!

  • Ian Prior

    Still no signal in KT3 – that makes it 14 days and no response from Virgin!

  • Gaily

    Snap arrived Southampton today no signal at all. That was 7am now 6pm.
    Never had a problem before. Reset phone nothing
    What is going on Virgin?..

  • Margaret

    Arrived in Dover last night. Needed to arrange further travel but guess what? No signal! Still like that today, despite restarting phone several times. What is happening?