TUI Website and Login Not Working

Is the TUI website down for you? If this is the case here is where you can have your say and chat with others having the same problem. We have set up this page so that you can discuss about how long the TUI service has been down for you.

Now and then the TUI website will go down because of updates or server issues, other problems that occur include not being able to login, booking a holiday but when it comes to payment it gets stuck on the page you are on and will not go any further.

So, if you are having TUI issues no matter what it is please do report your status below, we want to hear from you.


TUI Status insight for Wednesday 18th of September 2019

If TUI is down today, then reports will be found below.

TUI Problems? Share your issues with Down Today readers:

  • Wendy Garrett

    I want to book a holiday and keep on getting 403 error. Guess I will book with someone else!

  • Derek Ian Turner

    403 error on all Tui and first Class websites again today. can not print boarding passes or on line book in

  • Stella

    Is TUI site down again?
    I can’t seam to check in nor try and secure a seat closer to my 14 year old daughter which im willing to pay for . We are a party of 4 . Please let me know I travel on the 18th of August.

  • Charlie Carter

    Down for maintenance. I was on it then by the time the page loaded it said they’re updating their website.

  • Liviu Corbu

    Hello, I cant access the Tui website, it is give me error 403, and this is not happened just on my computer but also with my phone , what can i do?

  • Ian Geordie Irving

    error 403. cant access only on my pc. ipad etc ok

  • Jemma

    Is anyone else having problems with the TUI website today or is it just me?

  • Nicola Oakley

    i have just tried to login as i’ve just realised that i haven’t informed them of my sons allergies and the site is not working. I wouldn’t mind but i just woke up out of my sleep 2pm anxious about this!!

  • SteveL

    Been trying since Saturday night. Balance was due today.

  • Joan Cowdell Green

    can’t logon saying putting in wrong info’ phoned today said he sorted it and to try in 15 minutes that was 6 hours ago still the same

  • Elisa

    Yes! Been trying since Thursday!


    Cannot get on to the app to make a payment, is anyone else having problems today?


    Visit Soon [aladln] available good site complete !!!

  • Kevin Clark

    Its been causing problems for a few days. I get a 403 Error on my iMac (Safari), and “we are having technical difficulties” on my iPad (safari).
    However it seems to be working on Windows (google chrome)

  • Julian Farmer

    Crap Company! Rip-off merchants. Ought to be done for fraud.

  • Yhhh

    Stupid website wont work. I need to book my holiday!!!!!!

  • Mandy

    i booked yesterday
    got confirmation
    but online when I login it says I have no bookings. no one Is answering the technical department

  • Justmyopinion1953

    Have just (3 hours ago) booked and paid for a holiday in full, confirmed that payment was taken but still no e mailed confirmation. Is anyone experiencing TUI problems today?

  • Cheryl Andrews

    App not working? Huawei

  • Dawn Furnell

    Tui app still not working

  • mohamed patel

    Ive checked in online but cannot retreive my boarding passes.
    Has tui once again gone down!!??
    Ive also tried on the app but that wont load either

  • Harry Lawrence

    Cannot load TUI app to Samsung Galaxy S4 phone

  • Campari

    Have checked in on line but can’t retrieve the boarding pass.. Each time I press resend to email address it says its been unable to deliver email have tried 3 different email addresses. Received the booking confirmation email OK… Tried the phone app too same problem!!!

  • TheGooner

    Have been trying to access my booking, but website has “had technical difficulties” since the weekend.

  • Vance Kearney

    It’s been down all day for checking bookings etc

  • Justyna Prokop

    mine same today

  • Allan

    Do they even care?

  • Nelly

    Check in issues

  • Mr. GruZ

    All day since afternoon it was stuck empty on payment page, from evening there more problems and 504 Gateway Time-out on web pages…

  • Kate

    I can get online but for some reason when i go to complete my booking the payment will not go through.

  • Sarah

    The TUI website was down for me for like 2o minutes but then came back up. So they were just updating and tidying like they said.

TUI Reports

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