Snapchat problems?

Those of you that can’t log-in to Snapchat and are getting errors might want to see if the service is down today, or at least check for reports on other problems with the chat app when sending text messages, videos, or photos.


If Snapchat isn’t working today, then normally you will fit into a few areas thanks to certain issues being common. This might be Snapchat not receiving snaps or could not refresh errors, the Android or iOS app not letting you log in or receiving a server outage message.

To find out about the latest problems you should look at the status reports below, or share your own issues to help other users of this service.


Snapchat Status insight for Wednesday 18th of October 2017

If Snapchat is down today, then reports will be found below.

Snapchat Problems? Share your issues with Down Today readers:

  • Jenna

    I sent a snap but the other person can’t see it. on my screen it says i sent it but nothing pops up on theirs. why?

  • Emma Espinosa

    Same thing is happening to me. But I don’t have my email or phone number in there. It says I forgot my password but I know I didn’t!!!!! Like I’m 100% sure why is this happening can we fix it

  • Chloe

    My snapchat won’t let me log in it’s been two nights now my password hasn’t been changed but my friends tell me we still have our streaks help please any info msg me 07375710641

  • Luchia

    I posted a story then wanted to delete it and it wouldn’t let me. Then someone replied to my message and then it said that hadn’t opened it.

  • Aly

    How can I see some stories but not others


    My Snapchat isn’t logging in for the past two days now why is that?

  • Sam

    I can’t receive or send text :/ but I can send pic

  • Hannah

    Texts won’t send

  • William Nubiga

    If you’re snapchat isn’t letting u send messages as well I’ve posted the solution to the problem on my story including a link on how team snapchat fixes this! My snapchat is “wizzyyi” it’s just 3 easy steps

  • Jaida

    Samee i thought it was just me but my friend said she cant send messages or receive them but can send snaps

  • Ally

    Sc isn’t letting me send texts

  • Emilyjane Bensusan

    CAN send pictures just can not text

  • M


  • Bxilxyy

    Have you worked out what the problem could be and if so have you solved it because I’m having the same issue, thanks.

  • Bxilxyy

    Is it working for you now? I have the same issue

  • Mad-Hatter Studios


  • Emily

    Failed to send anything on sc

  • Hunter

    Having the same issue

  • Mb

    Failed to send pictures and texts to friends… Help

  • Mike Smith

    No text messages or Bitmojis sending. Pictures are ok.

  • Sky churchill

    What do i do if I cant text my friends on Snapchat

  • Leilani

    Did anyone solve it?

  • Leilani

    Does it work now or do I need to create another account ?

  • Leilani

    Do you know hats wrong ?

  • Leilani

    Me too

  • Leilani

    Me too. Do you know what’s wrong ?

  • Sigridur

    When I log into my Snapchat it always says “Please check your connection and try again”. I have already deleted the app and instal it again, I have checked the Mobile Data, I have updated my phone and also changed my password. What should I do?

  • Cori

    I can’t log into my snapchat, every time I try to it says wrong password and I’ve tried changing it and yet it still doesn’t work?

  • lydia benfield

    me too

  • Will

    Same here won’t let me send messages or see friends story’s some one help

  • Deb

    I can’t see my friends story but they haven’t blocked me from seeing it. It says snap unavailable when they try to send me something

  • Abdul

    I’m having the same exact issue. Have you found a solution yet ?

  • Susan Bjerre Hitchler

    I can’t post anything to my story. It just keeps saying failed to load. It was working earlier today.

  • dave

    17 days later im having the same problem

  • Hay

    Add button spins but doesn’t add this specific person , scanned their code but when I press add it says Something went wrong to try again later like always. The app also crashes a lot and freezes. This has been going on for weeks now and it’s frustrating . Anyone knows how to fix this ?

  • Millie

    Has the person blocked you?

  • Millie hirst

    My snapchat randomly logged out and when I try get back in it says an account can’t be found with this username so I waited a few days and it still wouldn’t work so I came to the conclusion that I’d have to create a new one. However once this had been created I went back into my home screen to reply to a message and when I went back on the snapchat app it had done the same thing again I’ve tried making 5 accounts now and each time it has logged me out saying there is no account with that username.

  • Olivia Bott

    That’s what mine is doing aswell have u worked out how to fix it?

  • Michael

    I can view all stories accept one. They can send me direct snaps but can’t view story keeps showing error message

  • Demi

    I’ve been getting shoutouts on Snapchat off from friends and when I have been getting requests it won’t let me add them it says ‘something went wrong please try again later’ I’ve been waiting ages and still the same reply? Can Anyone help?

  • Affia

    I’ve tried to log back into my Snapchat but it won’t let me it keeps saying ‘there was a problem connecting to the server’. I’ve tried clearing my cache. Uninstalling and installing Snapchat again and again but it still won’t let me log on to my Snapchat !!?

  • Jamie

    I’m having the same issue right now ! It’s driving me crazy !!!!

  • linda ugarte

    How do we find answers to our problems all I see is people asking questions and no one with solutions

  • Keia