Sky Email problems? Not responding

Not only do Sky provide you with broadband, TV and mobile service, but they also have an email platform, which thousands of customers use on a daily basis, whether it’s for personal or business reasons.

With that being said, the most common problems are users not being able to gain access to their Sky mail due to them either being locked out, the servers not recognising their password, not responding or it’s just simply not responding in general. Report of any current outage can be found in the comment section below.


Sky Email Status insight for Friday 28th of February 2020

If Sky Email is down today, then reports will be found below.

Sky Email Problems? Share your issues with Down Today readers:

  • TomTreb

    Once again cannot access Sky email on Apple Mail. Getting fed up with it. Keeps asking for my password, then says it cannot verify it. What’s the matter with Sky all the time?

  • PR

    Any problem with sky email today?

  • Andy

    Any issues with Sky mail today?
    Unable to retrieve mail from my Sky mail account. Have deleted and added the account but no luck

  • Val

    Can’t access my sky emails

  • Joanna

    My Sky Emails was working yesterday morning, although since lunchtime i’ve been having nothing but issues and i’m needing to send a few bits off for work, what a nightmare hoping it’s going to be back up by this evening.

  • BobbieB

    This has been happening to me for a good few hours now and i’m not too sure on what’s going on. Is anyone else having the same issue where you aren’t able to log in and does anyone know why?

  • Bella

    Im currently having problems with my emails, we only signed up to Sky a few months back and already having issues which is not good. Does anyone know what is going on, i’m struggling to send and also receive.

Sky Email Reports

@underthesep_sky I used credit card. They say they will process the refund later 😒 but if it’s didnt go through they should release an email regarding system down

@SkyHelpTeam Is Sky email down? I haven’t been able to get my emails since 11.05 today. Saying check account details but they are correct. Help!

@Lea_Box That is good news. Have you followed the steps on this link… to help resolve this issue? ^LS

@RossiBakes @SkyHelpTeam @netflix It’s my emails I’m having problems with. Can’t get access to them at all as it doesn’t recognise my password, it’s happened loads in the past year. I really want to change over to gmail but all of my work and college stuff are on this sky email. Hope you get sorted eventually!

@johnpcltd Morning John, have you tried following the steps on this link… to log into your Sky email account? ^LS

@Lea_Box Thanks for this information Leanne. You may need to update to the latest software version in the email app you are using. Go to to find out more. ^HW

@rockmistress Take a look here Chrissie, and let us know how you get on:… ^WS

@RoseGTT Hi Rose, I'm sorry you're having that issue with your email app. You can find help with this here:… ^WS

@BTSportBoxing I'm still having problems with the boxing going onto my sky box! Twice I've called customer services and its still not working. Also i didn't receive a confirmation email. Shocking!

@PhilWilliams @gmail If u are using a sky email address I'm not surprised if you are having problems

@rockmistress Hello Chrissie, I was sorry to read your post. Follow the steps on this link… to help resolve your issue or if all fails use the I still need help link at the bottom of the page to contact the email technical team. ^LS

@RPeduto Hi Rob 👋 I'm sorry to read you are having an issue accessing your emails. To continue accessing your email account via an email application, you may need to update to the latest software version. Go to to find out more. ^HW

Clicking on a link in an email after you've been told dozens of times not to is to humans what looking up at the sky during and rainstorm and drowning is to turkeys.…