Sky Email problems? Not responding

Not only do Sky provide you with broadband, TV and mobile service, but they also have an email platform, which thousands of customers use on a daily basis, whether it’s for personal or business reasons.

With that being said, the most common problems are users not being able to gain access to their Sky mail due to them either being locked out, the servers not recognising their password, imap.tools.sky not responding or it’s just simply not responding in general. Report of any current outage can be found in the comment section below.

 

Sky Email Status insight for Sunday 26th of January 2020

If Sky Email is down today, then reports will be found below.

Sky Email Problems? Share your issues with Down Today readers:

  • Andy

    Any issues with Sky mail today?
    Unable to retrieve mail from my Sky mail account. Have deleted and added the account but no luck
    Thoughts?
    Thanks

  • Val

    Can’t access my sky emails

  • Joanna

    My Sky Emails was working yesterday morning, although since lunchtime i’ve been having nothing but issues and i’m needing to send a few bits off for work, what a nightmare hoping it’s going to be back up by this evening.

  • BobbieB

    This has been happening to me for a good few hours now and i’m not too sure on what’s going on. Is anyone else having the same issue where you aren’t able to log in and does anyone know why?

  • Bella

    Im currently having problems with my emails, we only signed up to Sky a few months back and already having issues which is not good. Does anyone know what is going on, i’m struggling to send and also receive.

Sky Email Reports

@dwainester It's not the software on the phone that's causing the problem, it's the version of the email app you've got on your device that may be outdated. Can you check this list against the version of the email app you're using:sky.com/help/articles/… let me know how you get on. ^CD twitter.com/messages/compo…

@adelangston1 Hi Adrian, can you try to log into your Sky email account via Sky.com? To continue accessing your Sky.com email app, you may need to update to the latest software version. Go to Sky.com/emailhelp to find out more^ET

@rightbackatya Ah, that's not great to see that you have an email problem and were left on hold like that. It may be that you do need to speak to the team to get help with security questions to get reset. This link has lots of areas to check if you've not seen it? sky.com/help/articles/… ^CD twitter.com/messages/compo…

@dwainester Hi there, that's not great to see that you're having problems accessing your email, check this link out to see if it's related to the app you're using: sky.com/help/articles/… ^CD

@wrkirkwood Hi you will be able to sort this out following the steps here: sky.com/help/home/sky-… If you do need more help you will have the option to make contact with our Sky Email experts. ^GM

All the big issues in this week's blogs - from email to sky high university buildings Wicked problems: the email tidal wave wonkhe.com/blogs/the-emai… The sky’s the limit - ranking the world’s tallest unis wonkhe.com/blogs/the-skys…

@gillstewart56 Hi Gill 👋 Sorry to see you're having issues accessing your Sky Emails through your iPhone XR. While you're waiting to get through, please try removing the account from your email app and re-add it fresh by following the steps here sky.com/help/articles/…. ^BM

@ianjolly Hi Ian 🙂 I'm sorry to read you are having an issue accessing your emails. To continue accessing your Sky.com email account via an email application, you may need to update to the latest software version. Go to Sky.com/emailhelp to find out more. ^HW

@peterdowney Hi Peter 👋 Thanks for your Tweet. I hope you are well. To continue accessing your Sky.com email account via an email application, you may need to update to the latest software version. Go to Sky.com/emailhelp to find out more. ^HW

@SkyHelpTeam Thanks. @Gmail_team After speaking to Sky help, still can't get Gmail to work with Sky email. Problems started today. I'm using latest Gmail and Android 9 so it should work. Gmail will not let me add the yahoo sky account.

@Bonjourdel Hello James 👋 Thanks for getting in contact with us. We are unaware of any larger issues with email, if you follow this sky.com/help/articles/… it will detail more on how to resolve this. If the steps are exhausted you will find contact options for the technical team. ^CM.

@SurreyCCCfan Hello Jim, my colleague did send you a link in your last post to help you get in touch with the team you need. Contact details can be found at the bottom of the page here: sky.com/help/articles/… if you still need help. ^CL

@Kevin4Congress2 @HarryPotterMAGE @Sky_Lee_1 @exoticgamora @horridpoplyrics @DanaScottlo @B52Malmet @axidentaliberal @didikins4life @DougJonesHQ @GaladrielResist @GOP I understand your didn't say that, I was responding to what you said. Your can still email them, mail or drop off letters or postcards. You can pressure them on social media. My concern when I saw people say "It doesn't do any good" is that our encourages other people to give

@ADFoxcroft Hi Tim, that's not great to see that you're having problems with accessing your email on some of your devices. Can I ask you to work through this guide:sky.com/help/articles/… for help with that. ^CD

@SamuelMarcLowe @TheStalwart got it. there you go. an eye opener. too long, but go down and you get the bottomline. I bet your email relates to this. news.sky.com/story/how-gold…

@Lufferov Hi James, this article gives more information about which email clients need upgraded to access your emails: sky.com/help/articles/… ^CD

@RadioMunkeh Hi Jason, your mother in law may have to upgrade the email client as some of the older versions are no longer supported. This link gives help and information about this: sky.com/help/articles/… ^CD

@SurreyCCCfan Hi Jim, I am very sorry to read you have not received the call back that you should have. If you follow this link: sky.com/help/articles/… Then follow "Still need a hand?" at the bottom of the page to get the contact options for the technical team. ^DM

@St_George_2 Hi Mark 👋 Sorry to see you're having issues accessing your Sky emails through the mailing app. If you've tried removing and adding the email account already, follow the steps here sky.com/help/articles/… where you can chat with our teams if you need more help. ^BM 🙂

@SkyHelpTeam is there problems with the email service ? I can’t log into my email account today? #sky #skyemail

@SkyHelpTeam send an email offering sky cinema free for a month and then 6 months at £5 - great offer - shame the site has been down last night so can’t add it and the sky phone team know nothing or cannot add it!! slowly losing my custom-again!!