Samsung TV Smart Hub problems

The Samsung TV Smart Hub is used worldwide, so it’s a global nightmare when problems occur and even more if the interactive television service goes down completely. We have seen Samsung Smart Hub TVs run into DNS issues in the past and these require a fix to the normal address on occasion, although this is a rare event.

Samsung-TV-Smart-Hub

There’s hundreds of apps available through the Samsung TV Smart Hub, so naturally if the server status changes and goes down today, then this will impact many 3rd party services. Through this hub you can load apps like Netflix, BBC iPlayer, ITV Player, and many more that will not be working if the main software cannot load.

If you have problems with the Samsung TV Smart Hub, or find the servers down and not working we want to hear about it. Status updates from the community should be left below, also see reports framer readers to see if you are not alone with certain bugs.

 
 

Samsung TV Smart Hub Status insight for Friday 20th of January 2017

If Samsung TV Smart Hub is down today, then reports will be found below.

Samsung TV Smart Hub Problems? Share your issues with Down Today readers:

  • http://mully1.wordpress.com/ Steve Mullington

    Poor isn’t it? We’ll just have to keep twiddling our thumbs until they do. Watch on the PC until then.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the cintent providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the content providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the cintent providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Miche

    I can log in on my I pad but the smart telly tells me a password error occured

  • Mick Finn

    My problem is the same as those already posted and only happens on ITV Hub. Very frustrating trying to watch a programme which reverts to 4:3 after the ads. The only way round it I have found is not ideal but a solution of sorts.

    All on the remote:
    1 Wait until the adverts finish and the programme restarts and press ‘Pause’;
    2 Press ‘Exit’
    3 Press ‘Smart Hub’
    4 Choose ITV Hub, select the Channel and your programme in the normal way; and when it appears on the screen, press ‘Play’.

  • Martyn

    The ads are in proper format ! So where is the incentive for ITV to fix it !

  • Martyn

    On my 40 ” Samsung Smart tv after several weeks it is still not possible to see ITV hub programmes apart from a distorted 4:3 format! You can come out of the hub and reset auto picture size and then go back into itv hub. That is fine until the ads …then after the ads it reverts to 4:30. The ads however are always full picture ! I have written to Samsung support …awaiting response. Any thoughts ?

  • Patrick

    I’ve had exactly the same problem since Nov when iPlayer stopped working on my Samsung bluray player (hangs on splash screen). Have been emailing Samsung “customer support” including screen shots and they deny it’s got anything to do with them. BBC equally useless. If anyone has any suggestions the kids would be grateful!

  • Julie Seymour

    Another week and ITV hub has still not been resolved with regards to having to watch programmes in 4:3 format – been 4 weeks now and really fed up!!! Anyone got a solution

  • Julie Seymour

    Hi Leane I have this problem with the screen being in 4:3 format for 4 weeks and still not been resolved

  • Chris Adams

    It’s a known issue Leanne ITV are working on it although there is no definite date when it will be solved, what you are getting is a 4:3 format screen, check out below many others have the same problem.

  • Jodie

    Had issues with my WiF connection. Not an issue with my provider or hub as it is working fine on all other devices. Have reset my TV and it seems to be working fine (assuming it doesn’t intermittently start cutting out again). The TV also had issues connecting to my phone too. Seems to be since the recent update.

  • http://mully1.wordpress.com/ Steve Mullington

    Ah very nifty- I like it. I sadly can’t do that with my Virgin Media set up though. I’ll have to keep watching on the PC for now.

  • Jane Stuart Puttnam

    the way I for round this was to go onto channel 4 on the guide screen and then scrolled back to the programme I wanted from the day before. when I hit enter, the All 4 screen came on – i assume you could just press on any programme from an earlier date and it would load. Hth

  • Jane Stuart Puttnam

    the way I for round this was to go onto channel 4 on the guide screen and then scrolled back to the programme I wanted from the day before. when I hot enter, the All 4 screen came on – i assume you could just press on any programme from an earlier date and it would load. Hth

  • Dan Tyler

    Recent owner of a Samsung 49KU6470 (latest Firmware) – impressive Audio and Video – however the ITV player App(lication) tends to crash after a few days – a reset to factory settings fixes for a few weeks. IPlayer does sometimes crash on startup but is generally better. Not a broadband issue – was like it on Copper with TalkTalk and now on BT Infinity (FTTP).

  • leanne

    i have this same problem, any idea how to fix

  • leanne

    hello i have a 55inch smamsung smart 4k tv, i have no problems with it what so ever except itv hub for some reason it cuts off half of my screen as if it was a 32inch, anyone else have this problem or know how to solve it? tried to restart the smart hub still doesnt resolve, thankyou

  • dan

    no all4 app is not good enough, i spent a lot of money on my samsung tv and its not meeting the standards of a so called smart tv!

  • http://mully1.wordpress.com/ Steve Mullington

    Same here- it’s nowhere to be seen?

  • http://mully1.wordpress.com/ Steve Mullington

    Purchased a new Samsung Smart TV yesterday. Happy with all the catch-up services except there’s no All 4 app (formerly 4od). Has it ever existed on these TV’s or an updates on when it is coming back?

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the cintent providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Jane Stuart Puttnam

    It’s not there :(

  • Jane Stuart Puttnam

    My all 4 app has disappeared from my new Samsung TVs. It’s a universal remote so not smart Hub button. Anyone help?

  • ElectricGypsy

    Same here, it’s annoying!