Samsung TV Smart Hub problems

The Samsung TV Smart Hub is used worldwide, so it’s a global nightmare when problems occur and even more if the interactive television service goes down completely. We have seen Samsung Smart Hub TVs run into DNS issues in the past and these require a fix to the normal address on occasion, although this is a rare event.

Samsung-TV-Smart-Hub

There’s hundreds of apps available through the Samsung TV Smart Hub, so naturally if the server status changes and goes down today, then this will impact many 3rd party services. Through this hub you can load apps like Netflix, BBC iPlayer, ITV Player, and many more that will not be working if the main software cannot load.

If you have problems with the Samsung TV Smart Hub, or find the servers down and not working we want to hear about it. Status updates from the community should be left below, also see reports framer readers to see if you are not alone with certain bugs.

 
 

Samsung TV Smart Hub Status insight for Sunday 30th of April 2017

If Samsung TV Smart Hub is down today, then reports will be found below.

Samsung TV Smart Hub Problems? Share your issues with Down Today readers:

  • Julie slattery

    I will never buy a Samsung product again . In my opinion a load of rubbish . It took 4 month for the apps to work with out me reprogramming.

  • Jane Sawyer

    i would never buy A Samsung Smart TV again.You settle down to watch TV to relax, only to be wound up trying to get the thing to work. The follow up Care is rubbish. I get told that I need to update it, when it is set to update automatically. I have also been advised to go back to the supplier, well Currys don’t want to know either. I now seem to have lost BBC, Why? I’ve no idea. I’m buying a new TV, and it won’t be one of these!

  • Angie Nokes

    iplayer keeps freezing and then it says cannot connect to the network

  • Ellie H-l

    My Netflix app suddenly just disappeared a week ago, can’t seem to get it back – any advice appreciated!

  • linda spilsbury

    my samsung tv will not connect to the wireless broadband used to connect when i look at the network status it shows a wired connect and not wireless doesn’t give me the option to change any ideas

  • stuart urry

    Similar problem here I’m afraid, all my apps have ceased to work, even after full reset.Smart hub is constantly updating according to the pop up when I try to access any app.Anyone got any ideas to solve this problem?

  • William Brown

    Have you tried resetting your apps? If no luck phone Samsung and they should talk you through it or you can allow them to take remote control of your set and sort the problem.

  • Kb

    On my smart Samsung tv none of my catch-up apps are working. The only thing working on smart is Samsung App Store and Netflix. But none of the catch-up tv apps are working and haven’t done for a while but they did used to. !!!

  • tahrir swift

    Easiest solution is if you spend £20 to get nowTV box with a free one month entertainment voucher. Setup the box by linking it to your hdmi port and setting up its wifi connection. Voila! You will have alternative route to accessing All 4 bbc iplayer and many good apps even after the voucher expires

  • GEORGE WHITE

    I can download the STV app on my Samsung TV but when I try to acess a particular programme all I get is a blank screen….any ideas?

  • http://www.libraaudio.co.uk William Brown

    Yes, that’s right. Samsung still hasn’t got the licence for this on this model-I have the same. I am sure it will appear in time, but nonetheless annoying.

  • http://www.libraaudio.co.uk William Brown

    Yes, that’s right. Samsung still hasn’t got the licence for this on this model-I have the same. I am sure it will appear in time, but nonetheless annoying.

  • Kate Smart

    i cannot find the app for ‘all 4’ on our new samsung tv. It’s model UE40KU6400U with ‘smart hub’
    i opened a samsung account, and tried every search option I can think of, but no luck. Can someone help please?
    Thank you.

  • Jane Elisabeth Henderson

    Same problem as Gail – All 4 won’t load. Other catch up services working.

  • Michael Miller

    Continuously updating. Unable to access iPlayer. Not impressed. I’ll look at Panasonic next time

  • Gail C

    None of my catch up apps are working. I have reset the smart hub and now it tells me it’s updating when I try to install IPlayer All 4 My5 etc. If I go to update in the support section it tells me there are no updates outstanding. Help!

  • Julie

    Smart hub will not connect …can’t access my5 bbc netflix or primeamazon. ..please help…..

  • Linda Harrison

    Samsung tv has lost internet connection again! This must be 6th time I`m going to have to go back to factory settings. Smart tv my a*s*!

  • Simone Hutchinson

    Hi, I reset my hub yesterday to allow me to install the new version of STV (I’m in Scotland). In the process, all my apps auto-updated, including My5. But now neither STV nor My5 will play any content. I can browse their new (much improved!) interfaces, but I get an error message like “content not available” when I try to watch a programme.

    BBC iPlayer works fine.

    Anyone else have this issue?

  • Andy Sprake

    Tv states error loading player no playable source found. Is this due to problems with the hub ?

  • LivG

    It seems to be a common problem but iPlayer stopped working on my Samsung TV about 3 weeks ago. It tries to load before quitting. Any ideas of what to do? Thanks

  • Cazziejj

    Why can’t I suddenly access bbc iplaye

  • http://www.libraaudio.co.uk William Brown

    Web browser issues resoved-1hr 45 minutes later, three operatives from Samsung and an App re-load, and a full factory re-set, with no prior request or permission!! Spent next day reloading downloaded apps., recalibrating all audio/picture elements for home cinema, listing favourites, naming inputs etc etc. Very annoying. Have now come across the issue that not all HDMI inputs have the UHD picture facility!Have got around the SPDIF/Optical audio out only by purchasing a small optical to phono interface box, powered by one of the USB’s, handy and has an headphone out as well-really useful, and no lip sync issues.

  • http://www.libraaudio.co.uk William Brown

    Thanks for the input. I had a similar issue with my 5000series Tv with 5 on Demand-now My5. It was on my blueray DVD player but not the TV-bought the same time! Its there now but no idea how long before it became available. It is wrong that the manufacturers are playing ‘cattch-up’ and not being pro-active and having licences before releasing a product. The web browser issue ha sbeen rectified by on-line remote take over and factory re-set-without asking or informing me that was what they would do! Spent next day resetting all A/V settings for home cinema, favourite channels, naming inputs etc etc!!!

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the All4 app is not optimised for new Samsung tvs esp models from 2016 and up but the content providers are working hard to bring the app to the users. So Samsung has to wait for the All4 app certification from Channel 4. I have a UE50KU6000 and been waiting for over 9months and still no All4. Its frustrating but the only way is if you use chrome cast from tablet or phone to your TV. I’m currently using Amazon fire stick to access All 4.
    Try software update or a factory reset for itv hub issues or contact Samsung through remote management on your TV so the technician sorts out the problem in real time.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the All4 app is not optimised for new Samsung tvs esp models from 2016 and up but the content providers are working hard to bring the app to the users. So Samsung has to wait for the All4 app certification from Channel 4. The browser on the lastest samsung smart TVs is pretty basic and doesn’t support flash. I have a UE50KU6000 and been waiting for over 9months and still no All4. Its frustrating but the only way is if you use chrome cast from tablet or phone to your TV. I’m currently using Amazon fire stick to access All 4.

  • Ïmmαҫ B. ♕ Reno

    While TV is turned on, Try unplugging the TV power from wall socket, plug it back in and retry Internet connection.

    If this fails,
    Try looking out for a software update or do a factory reset. Default pin is 0000

  • Ïmmαҫ B. ♕ Reno

    Default pin is 0000

  • William Brown

    Same tv – when using the Web browser all website pictures are displayed with chroma issues-looks like colour negatives! What is problem?

  • William Brown

    Bought new 40″ Samsung 4K tv at the weekend and I cannot find All4 app. Have searched but not available!

  • treepeony

    All4 just stopped working on my Samsung a couple of days ago. Have updated samsung software which hasn’t solved the problem. It worked fine previously. What’s going on?

  • Sharon Hill

    Cant get Netflix or any internet channels…just says server Not found …

  • aram saied

    I never get all4 on my Samsung tv why ?

  • http://www.imperialgadgets.co.uk James C.

    I have never been able to get All4 working on my Samsung K-series TV (2016 model). ITV also stopped working about 1 week ago

  • Me Me

    Netflix, iPlayer and Amazon not working, first Netflix stoped this morning the other 2 still ok, now all 3 have stopped.

  • Diane Thompson

    All4 not working on my Samsung tv today

  • Neal Kilbane

    Netflix has stopped working. Simply get a black screen. All other apps such as BBC iplayer working fine.

  • http://mully1.wordpress.com/ Steve Mullington

    I ended up having to do a factory reset.

  • Chris g

    Did you get an answer my Samsung is the same no itv hub but all other channels.

  • Susan Hurrell

    My Samsung smart TV cannot access iPlayer today. My daughter also has a Samsung TV -her iPlayer is also inaccessible

  • Gamez Rule

    Cannot even get to update firmware ks8000 to version 1165? It’s not allowing me to get to the part where I select *OK*? When I click onto update it just goes back to normal TV?

    Any help?

  • DelDredd .

    Not sure if smart hub related but ours started rebooting every 2 minutes or so if watching a BBC channel.
    ITV is fine, retuned and latest software update still the same.

  • Norma Alison Ewen

    I have just found this out tried to Google it , but still unable to resolve it

  • Norma Alison Ewen

    How can I not get “all 4” app on my Samsung smart tv ?

  • Louise Whapham

    I reset because plex wasnt working. Now I can’t download any apps. Says service not a available ??

  • Donna Howard

    Me too! Did you find out why?

  • Tom

    BBC iPlayer stuck at ‘Loading’ on my Samsung TV. Other apps such as All4
    working fine.

  • Rob

    BBC iPlayer won’t load why

  • Tom

    Cannot load BBC iPlayer on my Samsung TV. Samsung tablet working fine, other “catch up”
    channels working fine.

  • http://mully1.wordpress.com/ Steve Mullington

    Version 1165 btw.

  • http://mully1.wordpress.com/ Steve Mullington

    Unable to get into any apps or log into my Samsung account on the Smart TV since the latest software update about 7 days ago. The TV’s aren’t so Smart are they?

  • 0108johnl

    I can’t load bbc iPlayer on my Samsung tv today 2017/03/06

  • John

    STV player starts BUT when accessed, you can’t watch programmes because all you get is a blank screen. So annoying

  • Mac Hommell

    I have the same problem!

  • Randallrunbike

    Sent my 2 yr old Samsung for repair twice now. Smarthub still not working! Knowhow support suggest the problem coukd be BT internet privider is the problem and that uts up to BT & Samsung to sort out, whuch is no good for us consumers. Don’t buy Samsung!!

  • Jack Corbo

    My Samsung smart TV doesn’t have the “All 4” app. Cannot find it when I browse apps, any ideas as to why?

  • Marty Yule

    Hi, i have a Samsung tv for 4 years. the channel 4 app and the later all 4 app have never worked. It will play adverts then come the main feature shuts my tv down! Whats going on, cant find similar problem on the web. Can anyone help?

  • Paul Johson

    Most apps have gone can get into smart hub but it will not let me download any of the missing ones

  • frenchfancy

    yes, I manually updated the software – first time the update section wasn’t greyed out

  • frenchfancy

    Can’t get an internet connection on my Samsung tv today. Have had it for three years without a problem and it worked last night just fine.

  • Bru Bat

    Just
    bought a LT24D390SW/XU “Smart” TV, the Smart TV Hub doesn’t work,
    logo appears but nothing more, so cannot download any new app, reading thread I realise this is an ongoing issue, I mainly bought the TV to watch
    films on Netflix, called Samsung UK and they tell me Netflix is not supported
    on this model, really? I will return the TV and NEVER buy Samsung again

  • Bruno Batista

    Just bought a new Samsung but cant download Nextflix app, or any other app for the matter

  • Ken Sunshine

    Thought I’d watch some Ring Cycle – a great offering from the Beeb, BUT “Your device not currently supported”
    Samsung Smart – always worked before.
    How frustrating.
    Works on my iPad

  • Ian Gallosi

    Bought a Samsung 5 series last month. Set it up, connected to the internet no problem. It now has randomly decided to not connect to the internet saying that it’s connected to LAN but not the internet. All my other devices are working fine. Tried to reset network connection, including connecting via WPS and it just won’t work. Seen various fixes about resets, changing the DNS etc. Tried loads of these and still can’t get it to work. Any ideas?

  • Ian

    I have the same problem tonight iPlayer and BBC player both do not work, how can you sell a product that will suddenly stop working like this and stay in business?

  • loz

    Customer services still not rang me or sorted my picture size problem out been weeks now .. Shocking communication .

  • loz

    Still got 4.3 picture on my itv hub it has been weeks now still have not got back to me about fixing the problem. They will have to do this remotely or send me key update as the picture option on the menu is greyed out so l cannot reset the picture back to 16.9 to fill the screen . Customer Services are a joke . Good luck to anyone if they can get a techie because l have been waiting weeks..

  • Paul Ellison Pinhead

    i have a ue55ku6500 curved tv some apps are working some not I have contacted Samsung over this problem by phone by email no response ? I had 1 phone call say the tec person on holiday and unable to fix apps un till the gets back big company like that only 1 tec person yer right excuse aft excuse, like the rest of people on this page not happy if no response by Friday its been reported to RIP OF BRITAIN / Trading Standards WE ALL HAVE TO STAND UP TO THIS we all got t.v like this enough is enough that are not working right

  • Joyce Green

    I have been using itv hub on my Samsung TV since we bought it over a year ago. Now today it’s saying I need to sign in. Why?????

  • Callum Bowley

    I won’t to watch Netflix on my smart tv but I didn’t have it so I went to search it up and install it. It it says unable to connect samsung server. please update your software to solve this problem 281024104 but when I went to update my to it says this option is not available

  • Dean

    A recent update seems to have fixed this issue finally!

  • Step 1

    The ITV hub app on my Samsung KU6400 finally started working last week. False dawn, it is now malfunctioning again. Sometimes it completely freezes, sometimes I gat a message from ITV saying there is a problem.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the All4 app is not optimised for new Samsung tvs esp models from 2016 and up but the content providers are working hard to bring the app to the users. So Samsung has to wait for the All4 app certification from Channel 4. The browser on the lastest samsung smart TVs is pretty basic and doesn’t support flash. I have a UE50KU6000 and been waiting for over 8months and still no All4. Its frustrating but the only way is if you use chrome cast from tablet or fone to your TV. That’s what I’m currently doing. Seems like we gonna wait longer

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the All4 app is not optimised for new Samsung tvs esp models from 2016 and up but the content providers are working hard to bring the app to the users. So Samsung has to wait for the All4 app certification from Channel 4. The browser on the lastest samsung smart TVs is pretty basic and doesn’t support flash. I have a UE50KU6000 and been waiting for over 8months and still no All4. Its frustrating but the only way is if you use chrome cast from tablet or fone to your TV. That’s what I’m currently doing.

  • Graham

    My Samsung on catch up 4 asks me for my e mail & pin no
    I have no pin no ?

  • Loz

    Still Getting ITV Hub in 4.3 format very annoying .. Rang customer support useless… Had major problems last January after 6 weeks they sent me a key update through the post, hope they resolve this issue faster. .

  • Loz

    Fed up with 4.3 Format .. Rang Samsung not a lot of help on their customer support .. I had 6 weeks of no catch-up on my television last January they could not update my Samsung which l had bought from Curries in the November they had to send me a key update through the post … Funny it is the same time as all the problems last year…

  • Lucy Witton

    me too, have either of you figured it out? I have other apps, but for some reason All 4 just isn’t showing up to be downloaded.

  • pauline dunning

    none of my apps will open all networks fine. anyone else got this issue

  • Linda Harrison

    I had same problem yesterday. I reset it back to factory settings yet again- 4th time in less than a year- and today I have BBCiplayer and 5 which I didn`t get before. Something has been happening at samsung I reckon. Too much of a coincidence.

  • Linda Harrison

    Go to settings- select support-select self diagnosis-select reset. Will be asked for a pin no- 0000 works-press enter and the tv will switch off automatically. In a few seconds it turns back on with Samsung home screen. Now just begin as if it is a new tv straight from the box. Follow onscreen options and hey presto! We have Sky tv as well so just click on the option for cable/digital and it all works fine again. We have to sign into netflix again though. I`ve noticed today that since resetting yesterday i now have BBCiplayer and now 5 which i could not get before. All seem to be working as well. Hope this helps.

  • Harry Riley

    4 days now of not getting itvhub. Any advice. Tv is samsung, 3 years old, 32″.

  • Aaron

    My error code for my5 is sorry this program is not available (301) and all4 just stops after a few seconds of playing after the adverts

  • Aaron

    I have same problem with all4 and my5 on a 55″ Samsung smart TV.everything else works BBC iplayer Netflix YouTube ect anyone found out how to fix this problem yet thank you

  • Jack

    Does anyone know how i can watch programmes from 4 od on my new samsung tv? Ive tried going through the browser part of the tv but when i get onto the ch4 website it comes up with a adobe flash problem. Im really want to get this functionality to work on my tv any help please. Ive read to try acess the all 4 app but i cant find that anywhere???

  • Donna

    We’ve just bought a TV today and I can’t get any apps to work, it tells me it’s up dating!?!

  • Chris D

    This has only recently started to happen on my Samsung so I assume this spat has escalated. It might be reasonable for ITV to receive a fee but it’s nonsensical and impractical to demand it for each model. I also find it pathetic of ITV to make us the viewer the one that that suffers, it’s not as if the ITV hub doesn’t have problems of its own.

  • Elaine

    Me neither Sue, any ideas?

  • Alex

    No apps work on my TV today, stating no Internet connection as the issue. Internet connection not an issue for other devices in the household

  • Sue

    Can’t get all4 on my new samsung tv ???

  • Jo Jump

    Hi, there are so many of us with this problem…….a friend who has a non smart 1yr old Samsung but still knew about the itv fault. Apparently all smart tv manufacturers have to pay a fee to itv for each of their smart models using the itv hub and Samsung refuse to pay on the grounds that they have so many models. I bet the retailers all know this!!

  • razorboy

    I have exactly the same problem as Helen, namely that BBC iPlayer starts OK then after about 10 seconds the picture loses lock and just flickers. All other media players including YouTube, itv player etc work fine so I believe it’s a fault in the Samsung iPlayer app. Needs reporting to Samsung.

  • Julie Seymour

    Ricky, lucky you checked my tv this morning but no updates! Been four weeks now!

  • Julie Seymour

    Hi Bob had the problem for about four weeks now, really frustrated now. A temporary fix is to once the adverts have finished and the programs start, pause it, exit out, back into the ITV app resume programme and it will be the right size. No idea when it will be fixed properly!!

  • Helen

    Can anyone help? Just got a Samsung ks7000 and iPlayer usually doesn’t work (although it does occasionally!).
    It loads fine and you get a few seconds of normal then the picture starts to flicker all over. It continues playing at normal speed and doesn’t freeze and the sound is normal. Itv hub seems to work though so not really sure what’s going on?

  • Ïmmαҫ B. ♕ Reno

    Sorry they didn’t give a time but we just have to wait.

  • Bob Lilley

    ITV Hub loads ok on my Samsung smart tv but as the program starts with ads the picture is in normal aspect but as soon as the main program opens the picture alters into a 4:3 as though watching on an old tv. Picture size button on remote just brings up message “not available” can’t seem to rectify, has anyone any ideas .Bob L

  • Chelsea

    Ahh ok yes it’s the newest samsung one out i had it on my old tv thought it would be the same do you no how long we have to wait? Thanks for getting back to me! X

  • Sammy b

    Amazon prime is not opening please help anyone

  • Sammy b

    Amazon prime app now will not load and itv hub a smaller picture. Anyone know a fix please?

  • Ïmmαҫ B. ♕ Reno

    If your TV is series 6 and up or any model from 2016 onwards, All4 is not yet optimised to work on these models. I have a ku6000 and bewn waiting over 9 months for the All4 app. I contacted their tech team and we will have to wait longer.

  • Marcus

    Cant log in on my smart tv,

  • Carol

    Hi I’m new to all this but I can’t access itv hub I select what I want to watch gets all the way to watch now then goes to the itv screen and a voice says welcome to itv hub come on in the screen freezes
    Any ideas clever peeps

  • Nicki Bryant

    Sat 21St happily been watching Netflix. Tried to load film.stuck at 25% now just have a black screen. Netflix works other devices but not on our lovely new Samsung. Oh and itv has never worked. Not such a smart TV anymore.

  • Chelsea

    Why cant I find 4od on my Samsung tv? I have got iplayer 5 on demand and itvery but can’t find channel 4 please help

  • Ricky Richardson

    just done Samsung update this afternoon, and the ITV hub now working as it should be. taken long enough!!!

  • Victoria Kingham

    Indeed I have the exact same problem

  • http://mully1.wordpress.com/ Steve Mullington

    Poor isn’t it? We’ll just have to keep twiddling our thumbs until they do. Watch on the PC until then.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the cintent providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the content providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the cintent providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Miche

    I can log in on my I pad but the smart telly tells me a password error occured

  • Mick Finn

    My problem is the same as those already posted and only happens on ITV Hub. Very frustrating trying to watch a programme which reverts to 4:3 after the ads. The only way round it I have found is not ideal but a solution of sorts.

    All on the remote:
    1 Wait until the adverts finish and the programme restarts and press ‘Pause’;
    2 Press ‘Exit’
    3 Press ‘Smart Hub’
    4 Choose ITV Hub, select the Channel and your programme in the normal way; and when it appears on the screen, press ‘Play’.

  • Martyn

    The ads are in proper format ! So where is the incentive for ITV to fix it !

  • Martyn

    On my 40 ” Samsung Smart tv after several weeks it is still not possible to see ITV hub programmes apart from a distorted 4:3 format! You can come out of the hub and reset auto picture size and then go back into itv hub. That is fine until the ads …then after the ads it reverts to 4:30. The ads however are always full picture ! I have written to Samsung support …awaiting response. Any thoughts ?

  • Patrick

    I’ve had exactly the same problem since Nov when iPlayer stopped working on my Samsung bluray player (hangs on splash screen). Have been emailing Samsung “customer support” including screen shots and they deny it’s got anything to do with them. BBC equally useless. If anyone has any suggestions the kids would be grateful!

  • Julie Seymour

    Another week and ITV hub has still not been resolved with regards to having to watch programmes in 4:3 format – been 4 weeks now and really fed up!!! Anyone got a solution

  • Julie Seymour

    Hi Leane I have this problem with the screen being in 4:3 format for 4 weeks and still not been resolved

  • Chris Adams

    It’s a known issue Leanne ITV are working on it although there is no definite date when it will be solved, what you are getting is a 4:3 format screen, check out below many others have the same problem.

  • Jodie

    Had issues with my WiF connection. Not an issue with my provider or hub as it is working fine on all other devices. Have reset my TV and it seems to be working fine (assuming it doesn’t intermittently start cutting out again). The TV also had issues connecting to my phone too. Seems to be since the recent update.

  • http://mully1.wordpress.com/ Steve Mullington

    Ah very nifty- I like it. I sadly can’t do that with my Virgin Media set up though. I’ll have to keep watching on the PC for now.

  • Jane Stuart Puttnam

    the way I for round this was to go onto channel 4 on the guide screen and then scrolled back to the programme I wanted from the day before. when I hit enter, the All 4 screen came on – i assume you could just press on any programme from an earlier date and it would load. Hth

  • Jane Stuart Puttnam

    the way I for round this was to go onto channel 4 on the guide screen and then scrolled back to the programme I wanted from the day before. when I hot enter, the All 4 screen came on – i assume you could just press on any programme from an earlier date and it would load. Hth

  • Dan Tyler

    Recent owner of a Samsung 49KU6470 (latest Firmware) – impressive Audio and Video – however the ITV player App(lication) tends to crash after a few days – a reset to factory settings fixes for a few weeks. IPlayer does sometimes crash on startup but is generally better. Not a broadband issue – was like it on Copper with TalkTalk and now on BT Infinity (FTTP).

  • leanne

    i have this same problem, any idea how to fix

  • leanne

    hello i have a 55inch smamsung smart 4k tv, i have no problems with it what so ever except itv hub for some reason it cuts off half of my screen as if it was a 32inch, anyone else have this problem or know how to solve it? tried to restart the smart hub still doesnt resolve, thankyou

  • dan

    no all4 app is not good enough, i spent a lot of money on my samsung tv and its not meeting the standards of a so called smart tv!

  • http://mully1.wordpress.com/ Steve Mullington

    Same here- it’s nowhere to be seen?

  • http://mully1.wordpress.com/ Steve Mullington

    Purchased a new Samsung Smart TV yesterday. Happy with all the catch-up services except there’s no All 4 app (formerly 4od). Has it ever existed on these TV’s or an updates on when it is coming back?

  • Ïmmαҫ B. ♕ Reno

    Channel 4 says that the all4 app is not optimised for new Samsung tvs esp models from 2016 and up but the cintent providers are working hard to bring the app to the users. I have a ue50ku6000 and been waiting for over 8months and still no all4.

  • Jane Stuart Puttnam

    It’s not there :(

  • Jane Stuart Puttnam

    My all 4 app has disappeared from my new Samsung TVs. It’s a universal remote so not smart Hub button. Anyone help?

  • ElectricGypsy

    Same here, it’s annoying!