PayPal Problems

Paypal is one of the most well known online payment systems that will run into problems in a variety of ways. This could be directly at store fronts, or when transferring money and in rare cases could be related to PayPal going down or running into other server connection issues.


The most common PayPal problems are related to the sign-in within apps and at the website, or when sending a payment along with depositing money via a credit card / checking account.

You will find support contact information on this very page, so those of you having problems with PayPal and sending money should reach out through these support channels. You can leave status updates about your problems below, and take a look at other users having issues right now.


PayPal Status insight for Wednesday 26th of April 2017

If PayPal is down today, then reports will be found below.

PayPal Problems? Share your issues with Down Today readers:

  • AudioBooks Lover

    not yet :(

  • Andy Timms

    Keep getting – ‘We’re sorry, there seems to be a problem. Please try again later.’

  • GC

    Hi i cant remember my paypal password. Im trying to reset it but my phone number that was registered to paypal is no longer available. How can i reset my password?

  • Scott Chandler

    Rang paypal yesterday helped me change pass word so i can login no go been like this for a few days now paypal cant even help me whats going on tired of paypal

  • Julie Magee

    I’m trying to pay a money request as a guest with my credit card,which I’ve done numerous times in the past, but it keeps saying that it can’t complete the transaction. Anybody else have this problem? Any suggestions?

  • Del_Boy_Trotter

    Just managed to figure out a solution to the problem of not being able to log in as of today.
    Issue is linked it seems to fingerprint security.
    Uninstall the PayPal here app.
    Then set up fingerprint security on your phone and register a fingerprint.
    Reinstall PayPal here and log in on WIFI on your phone. On first use of installed app it will ask if you want to register a fingerprint for access.
    Select yes and scan your print and you should then find your app is working fully on your phone normally via 3g or 4g etc.
    This worked for me on my samsung galaxy S6 edge

  • Del_Boy_Trotter

    Cant log in on phone since update yesterday…
    Only working wirelessly.
    Hundreds of messages on google play app comments saying the same thing

  • Michael Hale

    Made a withdrawal but not showing in my account 12 hours later..

  • K Hollick

    can’t log in to my paypal account says some of my information is incorrect,i’ve tried changing password several times and it still will not let me sign in grrrrrrrrr

  • Sergey Sokolov

    I cannot pay for my Ebay order. The PayPay support phone is always busy.

  • Jhony Tee

    O…and no message just circulating icon on center of the gray screen!

  • Jhony Tee

    paypal not working on ebay 2017 jan. 3

  • robwaddington

    Why do i get this message every time i attempt to pay for something, Paypal authenticates my information and then it says ‘logging you in and then i get this: An error occurred during processing. Please try again. When i try again exactly the same.

  • Angela J.

    I have the same problem. I hope this gets fixed soon.

  • Soraya

    I have the same problem!

  • Jo

    My paypal still isnt working been over 2 weeks trying to log in an it says loop. A buyer as bought someting and i am unable to send him it and this is disstressing

  • korneta

    i have this error when trying to checkout and change conversion rate option: Things don’t appear to be working at the moment. Please try again later.


    Will NEVER use them AGAIN!! Once I Withdrawal ALL Money and Bank associations!!!!…PayPal?……Go to HELL!!!

  • Liane Benson

    The website has been down for 3 days. Now the phones are down too and I can’t access my money. This is shameful. Can this be reported to some governing body or Federal bureau?

  • Abdelaziz Ormigo

    i c’ant sign up with my phone number i live in belgium and i filled my correct number yet it’s invalid

  • Maddie I

    I have tried to login in multiple times on my main personal Paypal account and it keeps telling me my information is invalid and theres something wrong with my e-mail when in fact my email is working just fine. It just won’t let me into my account.

  • Lisa G

    I’m concerned that it’s telling me my information is not correct and won’t let me log in. I’ve changed password successfully twice then won’t accept the new information when I log in? Is this happening to others?

  • Pen E Lane

    It seems that they fixed it, for now anyway. I never contacted them, but I’m sure others have and hopefully yours will be fixed soon!

  • Karen

    Did u get the problem fixed? Mines doing that now.

  • Karen

    Did u get problem fixed? Mine isnt showing any transactions.

  • Pen E Lane

    I wasn’t able to see any payments received in my business account earlier today. Now I’m seeing most of them, but there are still some missing. I hate to ship until I’m sure the money is there.

  • Karen Rodger

    My activity shows no purchases….saying I’ve bought nothing in 3 years…. I certainly have…. Please look into this.

  • steve

    My activity including payments from ebay sales are not listed and the money hasn’t been added to my account total. Please fix this.

  • James carnall

    Yip I’ve tried paying for an item l have won on eBay,
    But it won’t let me pay by PayPal, instead it’s asking me to use a different option, pay by credit card, which sounds a bit dodgy, like someone may of hacked in and is asking people for there credit card details…

  • M.archer

    Im also unable to select paypal as a payment option on ebay. It only loads a blank screen. This is really frustrating

  • pothead-dayz

    As of 11-28-16, 10:40 AM. I assume PayPal is down because I can’t not LPG into my account or make any purchases checking out with PayPal. It was good for me last night no problems whatsoever.

  • Socer Miller

    me too ,it’s tow day ago.

  • Socer Miller

    Hi All , i can’t log in my PayPal account , and i can’t reset my password by their site , i don’t find any option which can help me , what i must do , any solution please ????

  • Blu Förlåt

    For the past 2 days I am unable to purchase anything with my paypal account on eBay or anywhere else, have contacted both paypal and eBay but neither of the them have responded, am getting very frustrated!

  • Ed Lopez

    You should contact them directly. I had the same problem and they resolved it the same day. This was something that was going on with many of them. Sometimes it is due to one of you credit cards expiring soon that may be connected to your account. That was my situation. There could be other reasons. Remember, this is for your protection. Some of the things that occur may be a reminder to stay connected and alert with all of your personal and business accounts. I don’t work for PayPal but I am a user and very rarely have problems with them but when I do they resolve it right away.

  • Lee

    Can’t use Paypal credit when purchasing from eBay!!!

  • Karen

    Still having problems paying money to a family member through paypal hope they resolve soon

  • Botond Bertalan

    The same here too

  • Kristy Marie Dzubiev

    Me aswellllllll! What the hell this is so annoying

  • Ann-Marie Reid

    Can’t log in to my Paypal account, even changed password, still cannont log in, what the hell is going on Paypal…..

  • Irina Ta

    I have the same problem.

  • Clare Gaster

    I know my password and email but it wont let me log in. Also i click ‘forgotten password’ (which i haven’t) i then reset it and STILL cant get in! I’m getting emails saying i have to contact them due to unusual activity and i have no way of knowing if they’re ligitimate emails anyway! I phone the 0800 number but its an automated system asking for the last four didgets of my bank card so that’s alerted me for a start! HELP. What on earth is going on!

  • JP

    My password is correct but i still cant log in. I then changed my password but still cant log in.

  • Pete

    Cannot send payment via eBay iPhone app. I get from eBay to PayPal, with the screen showing payment method (card) and how much is coming out, but every time I click on pay the screen goes blank and the bar at the bottom goes grey. Only thing I can do is to click cancel in top left corner.
    This has been happening for at least 5 hours and am trying to pay for things

  • Carol

    Not receiving money from payees that’s been three days or more now

  • Xedhadeaus

    I cant do anything with it either… ebay or kinguin…

  • tpool74

    The Paypal page won’t load at all on my mobile or laptop.

  • Jones

    sent payment to a relative. money went off my account but can’t see the transaction in my activity log. relative hasn’t received the money either. been over 2 hours now…….

  • lmp

    Unable to log into Paypal today and have tried changing password a number of times.

  • Waz

    Can’t purchase goods online using Paypal today. Transactions refuse to proceed to payment option once details have been completed. What is the problem?

  • johon

    I added my bank account and mobile number but no confirming transaction and message as well

  • Richard Lareau

    For about an hour now (12:30pm-1:20pmEST) SOMETIMES I can connect with PayPal, but while using I get “Problem loading page”.
    Other times I can’t even log in getting msg “Problem loading page”.

  • Carol Vile

    I can login to Paypal using Firefox only, it doesn’t work in Chrome or Edge. I made three purchases in Firefox yesterday, I didn’t get any confirmation emails but I see today that only one of those transactions apparently went through.

  • S Cruise

    I can’t even get their website to come up. Keep getting “server DNS address could not be found.”

  • fadi

    received un authorized transaction on my paypal account. guys change ur passwords. UK user

  • Ina M.

    UK user here, forgot to mention.

  • Ina M.

    Can’t use PayPal to pay on eBay :(

  • bob

    down on me. uk user

  • Graham

    What is going on with paypal right now, i was adding funds and then the app just crashed on me.

  • Carla

    PayPal is down for me, cannot seem to login via my app.

  • Jackie Jeffrey

    Internal Server Error message 8th Sept 2016 in the afternoon.

  • Karie

    How long will it be down

  • Lisa Bernstein

    i keep getting technical issue messages when i try to do a partial refund… says try again later…

  • david

    Paypall is down it look like they have not payed the bill and been cut of lol

  • Natalie

    A friend has sent payments via paypal to me about an hour ago and not one is showing in my paypal account. The payments were 100% sent to the correct email address. HELP

  • Last Man Standing

    PayPal does not respond to me, and my money was lost.


  • Lesley Wilson Drakeford

    Log in issues. Retrieving password issues, emailing PayPal issues, codes not working, not taking me further. Unable to pay esty for an order for a wedding. Grrr

  • Lee harris

    I’m going to pay with my PayPal and all I get on my mobile is a small padlock with the buffering symbol around it it’s been like it since yesterday ! Doing my head in now

  • Becci Jackson

    I had the log in issues last week which resolved itself and today I have had two payments sent from customers to my two seperate business accounts and haven’t received either yet apparently they have definately been sent. Has anyone else had these issues?

  • Cass Bee

    Me too! So annoying, has anybody spoken to them?

  • Janice D Hayes-Moore

    I am having same issue. Any news?

  • Janice D Hayes-Moore

    I have had the same problem for almost a week. Any news?

  • Simas

    cant restore password. paypal is looping pages, keep requesting email address and captcha code, but gets back to previous page.
    or he says: We’ve hit a speed bump
    Sorry, we couldn’t verify your account using our automated system.

    You can try again. Or, for additional help accessing your account, you can send us an email or call

    which is alos funny, because you are not allowed to send email to paypal if you are not loged inn

  • Michelle

    Im using the app on my mobile phone, i have put in the right password but a red message comes up saying we’re having some trouble completing your request right now.
    Can anyone help with this?

  • Paula Girling

    Trying to log in I put my password in and message comes up ‘not requested ‘ can anyone help please

  • Thomas gwilym

    Can’t log in to my account even changed password and still nothing

  • Emily

    I can not remember my PayPal password so I have tried to reset it, after getting through the securely part and entering my new password twice it does not accept the new password, I get prompted saying I need to have certain amount of letters and numbers which I have done but it still doesn’t allow it, I have tried heaps… HELP