Outlook and Hotmail problems?

If you are running into Outlook or Hotmail problems, then you might find the service totally down today via their website, Android and iOS apps, or through other services. If Outlook.com isn’t experiencing an outage, you could be having sign-in related issues with their log-in box other than password errors.

You might know Microsoft’s free e-mail service as Windows Live, or Hotmail, and your problems could be far from simple with more complicated issues in regard to receiving or sending messages.

Whatever your issue, take a look below to see the latest status reports that would reveal if the Outlook / Hotmail email service is totally down today, or having minor problems. Those of you with problems might want to leave feedback for others.

 
 

Outlook Status insight for Tuesday 24th of April 2018

If Outlook is down today, then reports will be found below.

Outlook Problems? Share your issues with Down Today readers:

  • clare

    I can receive and send emails on my android phone but my pc has become unable to either send or receive emails. I have changed nothing that I am aware of. Please help.

  • Outlook Care 1-8OO-585-2494

    Something went wrong problem on hotmail or live mail.

  • Hotmail Support+1-800-585-2494

    Email Sign in problem.
    Account login issue.
    Password Recovery.
    Something went wrong problem.

  • Melanie Louca

    I have access to email on my android phone but I ca not log in on the pc, I get the error: Server not found. Checked and the internet is ok and I can connect to anything but email………

  • Sam Nasher

    I wasn’t able to sign in to my email, received a message my password was incorrect, changed it several time , it still didn’t work then I was ask to verify my Age buy putting my credit card or an ID. So I contacted Microsoft they said they are rolling thing through all Europe in order to protect their customers, I’m still not sure. Has anyone done it please advice.

  • J. Blume

    I have just tried to log in again as a test. And I got the “child landing window”. This is the window where you are asked to enter a parent email account.
    In this “child landing window” there are 2 buttons below. When I pressed the left button “skip or proceed ( I do not remember exactly the name) I was directed to my mailbox and were able to open my mails.
    Perhaps this also works for you, so you can use it as a workaround?

  • J. Blume

    I was not able to solve it. But yesterday I suddenlay was able to log in and I access to my mail. Very Strange.
    This morning again I was not able to log in and Had again to verify via an adult mail. Very instable environment.
    I was looking at the solution (install outlook 2016) from “c taylor” but didnot had the time to deploy it. Only to my knowledge
    you are not able to backup hotmail mails? Correct me when I am wrong.

  • Caroline

    I have my account logged in automatically on my phone but for 2 days it has told me my password is incorrect. I have renters password numerous times, changes password, turned it off and on again. I tried to access hotmail from the internet on another device and trues to install it on an old iPad and it says I’m a child despite having an account for 16 years! Birthday recorded as 2014. I’m not putting my credit card in and I can’t upload a photo of my identification ( even if I was prepared to) because my account isn’t working!! How do I get out of this bizarre dystopian world???

  • Felt

    I have been a hotmail customer for over 20 years and they think I am a child ! To prove I am an adult they require my credit card details. NO WAY. If they don’t resolve the problem to my satisfaction pretty soon then I will find another and better provider.

  • Jackie Bennett Was Malvern

    Did you solve this problem, I too am having the same issues

  • Sarah

    I cannot get into my Hotmail because it is saying I am a child. I have had the email address since 1997 and I am 40! Can anyone tell me how to resolve? I desperately need into my emails!

  • Sarah

    How did you solve this? I am having the same issue!

  • c taylor

    snap, i’m over 40 been with them numerous years and now ask for credit card details to prove i’m an adult…not on your nelly am I giving card details!!
    I skipped the parent log on and went in via outlook 2016 and backed up and exported all files. so if not up tomorrow I will set up new account in Gmail !

  • J. Blume

    I can not log into my hotmail account. I get the message: (Outlook) acount is disconnected.
    When loggin in I get text saying that I need permission of a parent for this account??
    Why use this mailaccount on a daily base and for more than 10 years and my age is over 40 yrs?

  • J. Blume

    I was suddenly seen as a child and had to ask permission from my parents to use the mail account ??
    When I had the opportunity to view my data through a different account, I noticed that my age was registered with birth year 2011.
    I could not get to my hotmail & live & outlook emails!

  • Marry Johnathan

    Outlook Support is Always Free of Charge
    Account login Problem.
    Password Recovery.
    Something went wrong problem.
    Email and Login problems

  • Mike brown

    Send and recieve problems

  • Mike brown

    I keep getting updated yesterday. I have work emails I need to sort. Whats happened

  • Outlook Care 1-8OO-585-2494

    Account login Problem.
    Password Recovery.
    Something went wrong problem.

  • Hotmail Support+1-800-585-2494

    Account login problem
    Password Recovery
    Send & receive problem.

  • Louis Hughes

    I am clicking on Sign In and absolutely nothing is happening. Are there problems?

  • Renee Andrea Ramirez Glotfelty

    I’ve signed out as well as changed my password. Still no luck.

  • Renee Andrea Ramirez Glotfelty

    I’m getting this message when trying to sign in today
    🙁
    Something went wrong

    You’re currently signed in as ***********. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.

    More details…

  • k.mandry

    I get a message saying ‘this page cannot be displayed’ I depend on my e-mail for work!!!

  • Jan Pruitt

    Is hot mail having problems

  • Rey

    Can’t access my account by any means. I got a message that my account doesn’t exist and I can have the option to use another account!!!

  • Outlook Care 1-8OO-585-2494

    Outlook Sign in problem.
    Password Recovery.
    Account Sign in issue

  • Outlook Care 1-8OO-585-2494

    Email Sign In Problem
    Password Receovery,.
    Send & Receive Problem.
    Browser Issue.

  • Pavementus Brakkus

    Cannot access hotmail today 16-04-2018. Can access off my phone, but not my desktop????

  • Clive Edwards

    i cannot send emails as i get a message saying hotmail is offline. anyone have the same problem?

  • Stephen McGarrie

    why is my emails going to my delete box rather than my in box

  • Jayne Park

    Hi I still can’t get into my emails this is so bad why did you disconnected my email account x

  • silm printers

    when i am sign in
    Ref A: 41AAF29D5788408A8959035ADF5DF837 Ref B: ZRHEDGE0520 Ref C: 2018-04-07T09:08:06Z
    please solve

  • Outlook Care 1-8OO-585-2494

    Email Sign In Problem
    Password Recovery.
    Send & Receive Problem
    Connection Problem

  • S.deguara

    hi I still can’t log in ..is anyone else having the same problem I’m from Malta Europe and this is getting frustrating no one drive either ..so no documents and no email!

  • Sur Esh Sdr

    I have already signed outlook mail with the app. But doesn’t work today. When ever I try to launch the app. It’s asking password again and again.

  • Nigel White

    Time to bin Hotmail methinks

  • Nigel White

    Again a problem signing in to Hotmail …Why

  • Outlook Care 1-8OO-585-2494

    Email Sign In Problem
    Password Recovery.
    Send & Receive Problem
    Connection Problem.

  • Terrible T

    Got the same “you are signed in” message can’t log on, can’t work!

  • Ginny Rogers

    For a few months, one of my email addresses stopped receiving messages. I’ve reinstalled outlook and linked my address, but the problem persists. Any suggestions?

  • Me_again4

    I had problems all day Sunday, April 1. I think there must have been some sort of April Fools’ Day hack that they are not publicizing. Now it is 1:44 am on April 2, and my hotmail is just fine.

  • Souzan

    Up and running guys !!

  • VIPIN P V

    Same problem from the morning……i contacted Microsoft customer service….but nobody is actually talking…… Only shiwing is some errors.

  • Starving polar bear

    I have 2 hotmail accounts on my ipad. One’s working fine, the other stopped working this evening. I deleted it from my ipad & tried re-adding it. Got message that the account couldn’t be verified. Tried logging into that account on the website, keep getting the same runaround everone else here is getting. Very frustrating but at least I’m not the only one 🙂

  • Souzan

    We are oldies , many use Twitter, Facebook etc . I’m all about the hotmail lol

  • Bama Rajasegaran

    same here….

  • Starving polar bear

    Same here. One account is working fine. The other – nothing.

  • Mr T

    i can’t sign into hotmail account and get an error message like either account or password is incorrect – which is incorrect.

  • Vikas

    I hope not. Surprisingly media has not picked up this outage yet. !!

  • Barry Thompson

    Ok…..just got an answer from the Tech Support for this page. He said that many, but not all, users of Hotmail are having this problem and that Microsoft/Outlook/Hotmail are working on it. I suppose that is what the Outlook Tweets indicate on the right hand side of the screen. I hope they have things fixed my morning.

  • M R Kumar

    Same Here….

  • Barry Thompson

    I found this site thanks to a Google search. I seem to be having the same kind of issues with signing on to my Hotmail account. It says I am already logged in…to please click the logout prompt. I get sent to the MSN page. Try to log in again and get the same run-around..

    So does someone from hotmail actually read these issues and tries to solve them or is it only a way for us to complain together but get no help in solving the problem?

  • M R Kumar

    Same Issue Here To…

  • Ehab

    Same issue!

  • Souzan

    Hopefully they aren’t getting hacked like yahoo accounts have been !!

  • Gregory Lal-Beharie

    Can’t sign into Hotmail.
    This is what I’m getting>>>

    🙁
    Something went wrong
    You’re currently signed in as ****@hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.
    More details…
    Refresh the page

  • Souzan

    Know what’s funny , you need to use your email to comment on this !!! How long will this take ??

  • Souzan

    Can’t load or see any send email, send anything in any device . Says I need to log out and in, which I have multiple times

  • Christine

    Same goes to me.. Since morning I thought is my PC problem.
    🙁
    Something went wrong
    You’re currently signed in as yxxxxxxx7@hotmail.com. Please sign out and then sign in to Outlook with the account you use to read your organisation’s email.

  • Vikas

    i have two hotmail accounts. One is working fine .. other one is says
    Something went wrong. You’re currently signed in as (my account name). Please sign out, then sign in to Outlook with the account you use to read your organization’s email. Click “here” to sign out.”

    I called up Microsoft help desk in Singapore. I was told there is a problem with their server.

  • Anne Damoiseau

    Same message for me (Seoul, South Korea) with identical message (in Korean): “Something went wrong. You’re currently signed in as (my account name). Please sign out, then sign in to Outlook with the account you use to read your organization’s email. Click “here” to sign out.”

  • M J1S

    It is down for me to, I am getting the same message that David Gurk is getting: “Something went wrong. You’re currently signed in as (my account name). Please sign out, then sign in to Outlook with the account you use to read your organization’s email. Click “here” to sign out.”

  • Gnoy Yang

    🙁
    Something went wrong
    You’re currently signed in as jywl@hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.
    More details…
    Refresh the page

  • Gnoy Yang

    i having same prob, any solutions?

  • Sw

    I cannot log in either. Brings me to same page..do we know how long this will take?? I need access for work!

  • David

    As if my outlook email account does not exist!!!

    Hope it’s not serious

  • Steve Leong

    same issue. cannot login

  • David Gurk

    I can’t get into my Hotmail account. I keep getting the following message: “Something went wrong. You’re currently signed in as (my account name). Please sign out, then sign in to Outlook with the account you use to read your organization’s email. Click “here” to sign out.”

    The problem is, clicking “here” just gets me to the MSN homepage. It doesn’t help me sign out. Also, I don’t know what they are talking about when they talk about an organization. I just want to get into my own account. Somehow, they think I’m still in it, but on my end I am not in it, nor can I access it.

  • runrunkak

    having problems signing in…it keeps showing i am currently signed in but I have turned off my computer, signed out, etc., and have changed password. Still shows I am signed in but I can’t get into my account, even via my phone.

  • BottomGun

    Log in issues in Texas & when one tries to reset password, the message comes up that you used the wrong password.

  • natalie

    i am in NEW ZEALAND and today earlier on this morning i could send an email but today right now i cant , its saying please try again later …microsoft fix this problem around the world. i am urgently trying to send important email but cant right now NOT amused or impressed microsoft …… its 3.11 pm 1/4/18 get your act together and fix this worldwide problem ….

  • Janet McPherson

    Now it is not working properly in Firefox or Chrome but worse in Firefox. Won’t open emails, won’t open any folders, when I type a reply nothing appears in the pane and the cursor is inactive. Emails moved to other folders come back into the inbox and deleted ones reappear so what on earth is going on? It is the same now in the old version and the beta so it’s obvious they are messing with it.

  • Trudy Wright

    Hotmail problems still – I can receive emails but can’t send them! Been few days now!

  • Outlook Care 1-8OO-585-2494

    Outlook Sign In Issue,
    Email Login Problem.
    Password Recovery.
    Connection Problem
    outlook email down

  • Andy Campbell

    still unable to log into Hotmail today on my main pc, but can log hrough my laptop, wtf is going on I stay in the uk, this is over a week now with this.

  • Char

    Updated my phone to a new one and now it’s telling me my email doesn’t exist.

  • Trudy Wright

    My Hotmail is down

  • Outlook Care 1-8OO-585-2494

    Outlook Sign In Issue,
    Email Login Problem.
    Password Recovery.
    Connection Problem.
    outlook email down

  • Sandie57

    Unable to log in to Hotmail/Outlook

  • Kelly73

    Help. Updated Outlook and Mac Operating System to High Sierra today- I am now unable to sign into my hotmail. It keeps telling login failed yet I can sign in online though OUTLOOK. Really annoyed and confused please help

  • Janet McPherson

    A fat lot of good a free American phone number is for those of us struggling in the UK – how about a free helpline number for us – or even better how about fixing the problem!

  • Outlook Care 1-8OO-585-2494

    Email Login Issue

  • Outlook Care 1-8OO-585-2494

    Email Login Issue
    Account Recovery Problem.
    Email Recovery
    Account Recovery
    Send & Receive Email

  • nicola

    why wont my email let me sign in

  • Janet McPherson

    I have been struggling with Outlook email for a while again lately and it was working in Firefox but not in Chrome on my desktop running Win10. Folders won’t open and “Move to” and “more options” don’t work so I can’t move emails to the relevant folders. The “forward” option next to reply doesn’t work and today Firefox is as bad as Chrome and the mailbox won’t work properly in either. When I open Sent items it doesn’t even display the emails. I have also seen a return to the wonderful Chrome “Aw Snap” message when I have been signed in so there is obviously something wrong between them. I notice there is a Beta version available to try but the first time I did none of my Inbox sub-folders were there so I switched back. Shows they are messing with it again though so no surprise it’s broken.

  • Eugene

    When I select the sigh in button it waits a long long time and then gives me the sign in page. After another wait it tells me there is a problem looking up my account. Then “try again”. That doesn’t work.

  • Lay

    whenever I try to log in my hotmail account using google chrome won’t work, the password shown up whenever i typed in, and just dont work until i use firefox web. why??

  • Dyann Rozema

    When I try to open my hotmail acct, my password wouldn’t work and when I tried to get a new one or re-set, it says my acct/address doesn’t exist. It worked fine this morning.

  • Guest

    I give my name and password for hotmail. Then it just tells me it can’t recognise the error. Been like it all day.

  • Kelly Andrew

    Are you still having trouble?

  • Kelly Andrew

    Its been 5 days now and still can’t log in.

  • John Evans

    Sorry ALL,
    ditch Outlook and even maybe Microsoft EDGE …….permanently………it is nothing but the usual LOUSY Microsoft quality!!!!???

  • jeje

    first the outlook ask me to put my phone number then my other email then they updated my email now i did not find my old email and file and when send any thing to my email i find it in my iphone email but not the one in my mac computer
    But I can access it through my phone
    i feel i am hacked

  • Granddame

    I can get into my account and look at the Focused emails, but when I click to the other emails, the whole things starts flashing and shows only three emails, which I cannot
    click on because they wont stay still. Anybody else having this problem?

  • kelly

    won’t work on mac laptop

  • Darren Hayday

    cant log on either!

  • winford

    Yes, i can’t sign into my hotmail account on my IMAC computer. It keeps asking for the password. Works iPad and phone.

  • mamta apte

    yes cant log into my hotmail…thisis terrible..it keeps on asking my email account and thendosent go to the password page…now after some time it says that it ccannot look into the account right now…whats the problem?

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Audrey Buchan

    I can’t log in to my hotmail account and the number on it to send me a code is my old number and won’t allow me to add my new number which I’ve had for 7yrs

  • Outlook Care 1-8OO-585-2494

    Outlook

  • John Mack

    Can’t get on Hotmail Mon 12/2 p.m./ Constant delays due to ‘Long Running script’ Isn’t it about time this issue was sorted. List of e-mails sent or received incomplete. where are they?

  • Meow

    Btw I’m in California, USA.

  • Meow

    iPhone doesn’t work, but works on Mac and PC.

  • Fabiola

    Same!! works fine on my phone.

  • Fabiola

    Same here !! I’m so frustrated. Gmail seems to be a better option.

  • Fabiola

    Always problems with hotmail. !! I’m starting to hate it. Emails either take hours to load or dont load at all. Sent email list does not load. I cant even send emails. Every other site seems to be perfectly fine. I have sent email complaints a couple of times already

  • FlutieBills

    I updated Windows 10 and now Hotmail is working……good grief

  • FlutieBills

    I updated Windows 10 and now hotmail is working….good grief

  • FlutieBills

    Works on my phone but not on my pc … why didn’t I just stick with GMAIL HaaHaaaaaa

  • Helen Thanopoulou

    phone works but not the Mac

  • Helen Thanopoulou

    same…Iphone still works

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Frustrated

    I am so frustrated. All of a sudden for the last 2 days I click on my outlook. Normally I just click on the sign in then straight to my emails. Now all I get is waiting for a response from outlook, then eventually I get to enter my email address and password then all I get is it can’t connect with my email and to try again. I’m really over this

  • Mark_in_Singapore

    my hotmail/outlook account is not showing the text of emails but just an error message and is logging itself in every 5 to 10 seconds …

  • Julie Pearce

    Both my husband and I are having exactly the same problems on desk tops and laptops but not Android phone or iPad! What the hell is going on!
    JP

  • Gerald Stew

    For over a week now, every time I click on a link in an email it sends me straight back to my inbox.What is happeming

  • Nadcore

    Hello,

    I am trying to recover my yahoo account thru my hotmail. I can access my hotmail box; but I am not receiving any code thru hotmail. Can anyone tell me if there is issue with Hotmail today 7th of February? THX

  • Andries Bester

    The same here. I can send but not receive

  • Gary

    All of my junk mail seemed to have disappeared and when writing letters on Hotmail, the drafts do not automatically save, like they used to. What the hell is going on?????????

  • Christine Pollard

    Can’t receive any e mails

  • Paul

    So how do I get into my account

  • Mark Flowers

    There is no way I am calling a premium rate number and getting put on hold for ages.

  • Mark Flowers

    I’m not able to open my Hotmail account. I keep getting the message,”This site can’t be reached. The web site might be temporarily down or it may have moved permanently to a new web address.”

  • Connie

    Major issues just like everyone else, what the hell is going on with hotmail?????

  • Karen Hooton

    I emailed outlook support and they said its a issue with firefox – the last up grade they did made the email go wonky, so i’m having to use edge while its fixed – annoying the hell out of me. They gave me some other ways of doing it like going to beta I told them no I hate that one!

  • Caroline

    This is happening to me – I see your post was 5 days ago Karen, has it resolved? It is driving me nuts!

  • mozinoz

    I have had exactly the same problem just a few minutes ago

  • Venetia Carter

    Today I typed in my password to access Hotmail and it said it wasn’t recognised. I retried a few times, then reset the password. Same thing happened again. Then a third time. I tried on Firefox and Chrome – same result.

  • MPW

    I received a text message on my mobile at 09:25 today (Friday 2 February) stating someone else might have accessed my hotmail account. I tried logging into my hotmail account on my Desktop PC at home and it won’t let me into my hotmail account. It asked me for an alternative email account and sent a security code to that account. I have entered this code and continued to ask many more security questions. Having answered these (including that I have purchased Microsoft products in past) it is now asking for my credit card details. I haven’t entered them as this now feels like it may be a scam by hackers masquerading as Microsoft. I don’t want to answer any more security questions which means I cannot access my hotmail account. I don’t know how to confirm if these questions are a scam or not. Has anyone else been asked all these security questions to access their hotmail account?

  • Ron Baker

    Got spam but no emails???

  • Eleanor Jones

    Every time I try to access my email it asks for a password. Every time it says I have put the wrong password and makes me choose a new password. I’m losing my mind

  • laura stewart

    i have the same problem!!

  • Santiago Arcos

    I can’t acces hotmail on my Mac or Pc, only my phone …

  • Tom_Bvtn

    When I login to Hotmail on my desktop(laptop), it only shows a small number of emails in my inbox. Also only shows a short list of the folders I have. I cannot open an email or delete it. It all works fine from my Iphone.

    Any thoughts?

  • Tracy Sealey

    I have tried emailing three clients with Hotmail addresses today and all three have bounced back (they were fine last week). This is only affecting Hotmail addresses – all the others are going through fine. What’s going on?

  • Niko Nixon

    I can’t access outlook at all on my iPhone app. I can access outlook on my laptop but not receiving e-mails. I think E-mails are sending, but as I’m not receiving, I can’t be certain on that. This is the second time this has happened within the last week. Outlook support is slow and dire

  • Tony Amato

    Having the same problem as everyone else started today, hope they fix it soon!

  • wiredkiwi1

    I cannot even sign in ……this is crap. When will this be fixed please, some people need emails to work.

  • Karen Hooton

    Seems this is an ongoing issue – mine started today, i can log in but when i go into an email, i can’t scroll down as i would normally, i’m getting kicked back out of the email to the main email list, can’t open links easily, can’t copy and paste things, need this email for business and home – need it to work

  • greglee

    Still the same issues after a week Hotmail are you going to fix it the service we are all getting is pathetic .

  • DeWALTer White

    I can login (sign in) to my Hotmail/Outlook account. I can read e-mails. But when I try to Reply, the curser will not appear in the Send line. I can type text in the body area but I can’t get anything to type in the To: area. I type in a “ghost” address, (not being able to see what I’m typing in the To: area) and that winds up in my Drafts, And from Drafts, I can not send, same issue, not being able to enter an address.
    I am not using the 365 version.

  • Marta Lucas

    I am having the same problems for couple of days. I can sign in no problem, but if there is a link to the video or website attached, it just kicks me out to the main screen. Very frustrating, as I am unable to update my points. Are there any fixes for this? Please let me know.

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Darwin

    Just found the site since it is virtually impossible to report issues to Microsoft/Outlook about any issues with their service. I have been experiencing the same…in my inbox try and click an email or a previous email within the chain of emails and response…just kicks you out to the main inbox…until seeing the response here I thought it was my mouse and was going to return it!

  • Stephanie Englert

    I see my Hotmail emails on my phone, but i cannot login on a computer? I need to print out something but i can’t even get to a login menu

  • Wanda

    Yes its happening to me,when i try to open the email it throws me out, its been happening for the past week or so….so how good is Hotmail? if they can’t fix the problem

  • Bill Mooney

    I have the same problem. Did you find a fix?

  • Essex girl

    Hotmail keeps throwing me out – can’t get any of my emails on my computer in the last half hour :{

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Outlook Care 1-8OO-585-2494

    Outlook.

  • Outlook Care 1-8OO-585-2494

    Outlook

  • greglee

    Still getting kicked out of all hotmail emails day 2 about this is fixed ..

  • BH

    Office 365 and hotmail sites say they can’t be reached?! Which means I can’t access emails and I run my business through Office 365! Anybody else having problems today?

  • D J

    Can sign in and sign out without a problem. But, Hotmail is stripping out any and all embedded hotlinks in e-mails from a variety of senders. For example, received an e-mail from Slick Deals. When I click on the “deal” button, instead of taking me to the specific deal on Slick Deals, Hotmail blows me out of the e-mail message and back to my Inbox. Also, having difficulty scrolling up and down the e-mail messages once they are opened to see the full content of the message..

  • greglee

    Nightmare since the new update with emails.

  • Joan

    Please advise what to do Joan maynard

  • Joan

    I can’t get my emails

  • Warren

    Can’t log in at all today – yesterday got in but couldn’t log out – for God’s sake will Microsoft please fix this!!

  • Outlook Care 1-8OO-585-2494

    Outlook

  • heidi

    oulook not working, Microsoft log in not working, office 365 sign in not working, don’t understand

  • Anna Dögg

    is hotmail still down ? I’m getting this: “It looks like someone else might be using your account” on repeat.

  • Blandine Lamaison

    Putlook down . AOL not syncing on windows phones

  • Pia Schjerlund Jessen

    Outlook down now?
    Hotmail?

  • Outlook Care 1-8OO-585-2494

    Outlook

  • BlackdraGONgaming x

    For some reason the app in my Samsung is working, but when i login in my PC hot mail doesn’t work. What is going on?????

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Siew Chooi Han

    I can’t logged in to hotmail. All i get is a blank screen.

  • Patti Brooks

    I can’t get past entering password .. I can’t change it, reset it , nothing .. No mail since last night has come through

  • Colin Allwood

    I have hotmail server blocked incoming emails because of suspicious activity re signed in after changing password got to my details but still cannot get emails through

  • Helen Barr Stronach

    Can’t get into outlook to check or send E-Mails 🙁

  • Myplanet

    All my personal folders have dissappeared – any idea how to get them back – microsoft help by email phone or internet is so far useless…

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Judie Hartshorn

    I am also having problems with Hotmail for 3 days now. I can type & send e-mails, but the person that I am sending them to never gets any of them. What’s going on.?

  • Daniella Katarina Edwards

    My outlook account hasn’t worked since December. I can send emails from it but if anyone tried to email me it gets pinged back to them! Outlook have been totally useless in helping me and I’ve missed out on job offers because of this! No idea how to fix it!

  • Outlook Care 1-8OO-585-2494

    Outlook

  • Outlook Care 1-8OO-585-2494

    Outlook Iive

  • Mark (Editor)

    We are banning them right now and removing their comments… Thank you Barbara..

  • Rahul

    Mine keeps saying “You’ve tried to sign in too many times with an incorrect account or password.” every time i try to log in today but the password is correct I’m definitely sure and the email i enter is correct but it’s working on my iphone just not letting me log in from a pc or laptop!?

  • Barend

    my Hotmail does not want to sync to my android phone

  • Outlook Support 1-800-585-2494

    Get HeIp on OutIook..

  • Outlook Support 1-800-585-2494

    Get HeIp.

  • Jessica Bowers-Scott

    I can go to day to day website no problem but hotmail is stuck. I reset my router and computer and same issue.

  • Jessica Bowers-Scott

    Is outlook down today?

  • oopsilaffatatory

    Same issue also in UK

  • Outlook Support 1-800-585-2494

    Get HeIp

  • Outlook Support 1-800-585-2494

    Get HeIp on OutIook.

  • Adam-ldn

    Still not back to normal. Is the issue specific to chrome?

  • Adam-ldn

    Yeh, i got the same issue here in UK

  • georgia

    Me too. How do we rectify this? Any ideas? Good luck.

  • georgia

    Hotmail emails all look normal, can read messages, but if I attempt to send a new one or press reply to one, then a blank screen pops up which I cannot enter any text into. Cannot send a blank one either.

  • Frank Marshall

    Same as Jo, below.
    Can’t reply to emails…all day today 27th Dec 2017 UK. Blank page when trying to reply

  • Frank Marshall

    Me Too…can’t reply…all day today 27th Dec 2017 UK

  • Les

    After upgrading Windows, I am unable to send or open emails, and receiving is very slow, often get message “Outlook not responding. Any suggestion on how I fix this?

  • Outlook Support 1-800-585-2494

    Get HeIp on OutIook.

  • Abdou

    that’s occurs to me too

  • Jo

    Unable to send emails using hotmail. I get a blank screen everytime I try to send a new email or response to previous emails.

  • sam mooney

    just created a gmail account F hotmail and thier mickey mouse mit dept

  • sam mooney

    im not calling a mf 800 number

  • Wurmbrand

    I can’t sign in to Outlook with double authentication. Outlook is not sending the code to the other email address I have entered so without the code I can`t sign in.

  • Couch Turner Fan

    Hi. I can’t reply to, or, send an email. Hope you can help. Thanks

  • Olu

    17:00, 26/12/17, UK. I’ve verified the account with another email account and (password) signed into hotmail but it’s come up with “NEXT” for me to click next to close the account. Can someone help here because this is my principal email account.

  • Outlook Support 1-800-585-2494

    Get HeIp on OutIook.
    ………………………………

  • mber613

    Same problem as A. Morris. All seems normal, except cannot open a new message (blank page, no field for addressing, or a message. Edit a draft – same thing, blank window or screen, Reply – same blank response. All as if the message editor interface is down.

  • Adam Morris

    works fine in beta but not the standard version

  • Adam Morris

    i am having problem with hotmail today, it won’t let me reply to a message or create a new message in both cases the buttons disappear. it creates a new file in drafts but then same thing, when I try and open this it disappears.

  • Outlook Support 1-800-585-2494

    Get HeIp. for OutIook

  • Outlook Support 1-800-585-2494

    Get HeIp. for Outlook..

  • Joe Atkinson

    is anyone else having issues with emails not being sent from outlook over the last 15 days? Thought it was internet issues but would appear i can send emails from every device apart from outlook. Does not even say the email has failed, just does nothing

  • Janet skinner

    I try to sigh in to outlook and it keeps saying my passworn is wrong

  • Outlook Support 1-800-585-2494

    Get HeIp. for Outlook.

  • Outlook Support 1-800-585-2494

    Get HeIp.!

  • Jac Seery

    me too 🙁

  • Jac Seery

    Is hotmail broken ? 12 December Been having problems trying to open email for a couple of days now. Side panel shows emails there waiting to be read, but when I click to try and open them, nothing shows up. Very frustrating 🙂

  • Simon Hilton

    When I try to login to Outlook on my PC I get:
    “Server error
    401 – Unauthorized: Access is denied due to invalid credentials.”

  • Outlook Support 1-800-585-2494

    Get HeIp. for Outlook

  • Outlook Support 1-800-585-2494

    Get HeIp.!

  • Emy Campbell-Boross

    Well, it IS for some of us! Extremely annoying, and not the first time it happens!

  • Emy Campbell-Boross

    You are not the only one. I’ve had this problem for two days now, and several times before.

  • Emy Campbell-Boross

    My outlook/ hotmail hasn’t opened for two days now. This is a recurring problem – the blue opening line goes almost to the end but then it stops. It works on my android smartphone but not on my android tablet or my Windows 10 pc.

  • Catherine Townsend

    I have recently upgraded from an iPhone 5s to an iPhone 7+. Everything copied over from my old phone except for my notes on Outlook. I have spoken to Apple and Applecare and my phone is set up correctly. Why did my notes not copy over!

    Cathie

  • Outlook Support 1-800-585-2494

    Get HeIp.!

  • Outlook Support 1-800-585-2494

    Get HeIp.

  • Chiranjeevi Khanal

    Why cannot I open my outlook ?

  • Chiranjeevi Khanal

    I cannot open my email in hotmail why ? Is this a global problem or my problem ?

  • Gary Springell

    I cannot get my hotmail ‘sent’ messages to show up in it’s folder. I am using Android 7 software l have deleted about 3k emails that were in the sent folder that were from 2004 until 2014. I done this as I assumed that there wasn’t enough space in my Samsung 7. As my old S5 only retained emails for the last to weeks. However this has had no effect, I have tried switching the the ‘sync folders’ on and off & switched from phone priority to phone priority, with no effect.
    Anyone have any ideas? Gary

  • Outlook Support 1-800-585-2494

    Outlook is not Down……

  • Outlook Support 1-800-585-2494

    Outlook is not Down..

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  • Joelle

    I can’t get Hotmail to load. It takes forever for anything to show up on the page. The page just loads as you try to put an email address or name in. Forget actually TYPING a message. Page just continually loads until the cursor jumps way down on the page and you can’t move up back up where you were typing. Total junk. I opened a gmail account and everything is fine. Now to let all my contacts know I’m off of Hotmail.

  • Outlook Support 1-800-585-2494

    Outlook is not Down..

  • Outlook Support 1-800-585-2494

    Outlook is not Down.

  • Mark

    Do you have problems with the Hotmail (Outlook) login on Wednesday November 29, 2017?

    If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status updates below. Also, leave details about problems you have or if the email service is down today for you.

    When Microsoft offers official statements in regard to Outlook, or Hotmail, problems then you can be sure to find them below.

  • Mariya

    The transition from Hotmail to Outlook hasn’t been without problems, in fact there’s been a few outages with users reporting Hotmail or Outlook has gone down throughout this year at different times.

    In most circumstances this will just be old issues not lasting very long, although some issues will be prolonged with Outlook login problems being the most highlighted.

    If you made the move from Hotmail to Outlook, then you might not be happy since the automatic switch and not having the ability to switch back to Hotmail again.

    In fact, we have seen a few people complain and think the service hasn’t improved since the changes to their inbox.

  • Anaya51

    I go to send an email and it tells me to re-enter my password in my settings…I’ve re-set it 3 times and each time it verifies as logged in (on my settings) but when I go to my email and try to send something it keeps coming back with the same “please verify your password settings” soooooo frustrating!

  • Barbara J.

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  • Barbara J.

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  • Barbara J.

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  • Barbara J.

    FYI -BEWARE- This number above is scammers trying to get remote access to your computer.

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  • Outlook Support 1-800-585-2494

    Outlook is not Down.

  • Outlook Support 1-800-585-2494

    HeIpIine———-

  • Leigh-Ann

    My email was working this morning but since then I’ve been getting a blank screen any time I login. I can access my account but not my emails no matter what device i use. any ideas how to fix this as Microsoft support have been less than helpful thank you.

  • I have the window offering me ‘Go Premium’ or ‘Sign In’, when I click ‘Sign In’ nothing happens – same old window. This is on a MacBook Pro. 26th November 2017.

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    —————————

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    —————————–

  • coolx

    i think it’s a router issue.

  • Christopher Mason

    I’ve had no e-mails or junk since the 20th November 2017, I’m sure it doesn’t take rocket science to get it back up

  • Steve James

    unable to sign in to hotmail via google – after entering my email address and then my password I get the message

    “Something went wrong and we can’t sign you in right now. Please try again later.
    The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.”

    This has been like this for the last 3 days.
    If I use internet explorer then all appears o be fine (except slower)

  • Harry Hunt

    Hotmail password not being recognised on sign in. MS is a nightmare!!!!

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    —————————–

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    —————————.

  • Jim

    This is a scam.

  • john

    LOL..and this is the respons from the ‘tech’ dept? lol. its not down? Look at the outage maps you clown..its down in many parts of the world! This is pathetic, goodbye hotmail..it was a nice 20 years..time to update!

  • john

    Down again? Wow, this is sad for microsoft! Can’t keep an email functioning anymore..nothing but issues. Most ‘is it down now’ sites are also down lol. Time to switch to gmail..microsoft seems to have abandoned outlook and explorer in recent years..this is costing too much now!

  • Denni Turp

    Hotmail keeps freezing on me, been doing it for the last few days.

  • Rita Gerard

    Hotmail is not letting me sign in!!! What is the matter now?? Please fix it.

  • j hill

    yes it is apparently its a world wide problem we have had no emails since sunday a problem redirecting to servers, hotmail is useless changing to a better service!!!!!!!!!!!!!!!!!!

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    —————————
    CalI and Report

  • Angry Man

    Outlook problems, YES THERE ARE……………………

    Yesterday (15Nov2017) and todsay (16Nov2017) since they ‘IMPROVED’ Outlook with new front page had problems signing on. Tells me my signon or password are incorrect then goes to page “The custom error module does not recognise this error”. Stop ‘improving the system’ if it ain’t broke don’t fix it!!

  • Tracy Grant

    Haven’t been able to open any emails since yesterday

  • Deya

    Same thing I don’t know why , the main issue with me is that I use it and I have friends on it now its shut down

  • Honor

    I haven’t been able to get any emails for a few days now wot is goin on !!!!!!!

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    —————————

  • saranp

    Not had mail for 5 days and when you try and find out anything they do not answer

  • Lynne

    My hotmail has been down since Sunday. What’s going on?

  • Hilary Baumberger

    Does anyone have any idea what is happening with Outlook/Hotmail. I cannot even open the website and the information is almost non existant It is so frustrating not knowing and now for a second time now in November. What poor communication service

  • Paul Barnwell

    Yes it is

  • GoatsOnTheRoad

    Yes, it is down for me. I have tried Chrome, Firefox and Internet Explorer. Please fix ASAP

  • GoatsOnTheRoad

    I cannot access my Hotmail account for over 24 hours now. What is wrong with it?!

  • Nadine Ali

    It’s down!

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    ——————————

  • Hermien Soselisa

    I can not access my hotmail at all on my computer and iphone, four days now!

  • NotAgain

    i cant put my details and my password, its not working AGAIN.. this is the second time now..

  • Outlook Support 1-800-585-2494

    Outlook is not Down
    ——————————
    ——————————

  • nicola turnbull

    cant send emails or reply to emails on pc through hotmail/ outlook. 2 days now!!

  • tracey

    Eas.outlook is always down, haven’t had any emails now for 3days, have enquired, but unresponsive

  • Outlook Support 1-800-585-2494

    Down Now – CaIl Now
    ——————————..

  • Joy Bertolini

    My Hotmail has not worked on iPhone since my last update

  • James Rochfort

    can’t log on to my hotmail, keep gettinng this message: “Something went wrong
    A server that contains information about your user account and mailbox can’t be found”

  • Outlook Support 1-800-585-2494

    Down Now – CaIl Now…….,—————-