Mortal Kombat X problems

Mortal Kombat X is the latest game in this franchise on all major platforms and problems already started soon after launch with the PS4 system. While the game is on PC, Xbox One, PS4, and later released on 360 and PS3, issues can on occasion be targeted to select platforms.

Mortal-Kombat-X

The Mortal Kombat X problems can be servers going down, as reported by Down Today readers below, or focused on PSN and Xbox Live services. Sooner after release, we hard about Mortal Kombat X game invite issues and error CE-34878-0 when trying to start the game on PS4.

Like all games, most platforms will run into issues with server and offline glitches. If you have problems with Mortal Kombat X today, or see server related outages, then share your status update below. Official updates will also be noted by the community on this page and in our dedicated news section when statements are officially made.

 
 

Mortal Kombat X Status insight for Sunday 30th of April 2017

If Mortal Kombat X is down today, then reports will be found below.

Mortal Kombat X Problems? Share your issues with Down Today readers:

  • daishawn edwards

    My mkx turns off when I try to look at my characters.

  • James Cutting Jr.

    I have no fraction wars for 2 days now it’s not even on my screen April 25th and 26th 2017

  • Јас и Јас

    Need help.When i start up MK XL bring up the faction war.Can’t open anything else.

  • Jayson McWhirt

    Alright here is a plan if you cannot fix this issue than give these who support Mortal kombat revenant Kung Lao & Hotshot Cage for this inconvenience. Thanks

  • Axel Kiekens

    When i try to launch the game on ps4, the game immediatly crashes. Help?

  • Ray

    After Update I went from lvl 35 back to one I lost all my characters and-such the game on mobile seems very glitch y

  • Tara

    I am playing MKX in mobile and when i click on faction war option it says ur ac is suspended. What should I do?

  • Shaylenn

    For some reason when I trying to play in an online private match, it is showing that I have to buy MKX even though I have mkxl.

  • An Lebar

    Hello! I have a problem with cryomancer sub-zero. When i try to do a hit into DBF3 it doesn’t work because sub zero doesn’t try to grab but when i do F+4, 2, DBF3 then it shows up but it only works when i do an EX version of the command grab!! PLS help me fix this problem!! :(

  • Mitchell Williams

    There’s connection problems with the store and I have internet connection what’s going on

  • Gonzalo

    Im have problems with the controllers, when i put a jostick (ps4 or xbox) the setup its down. I press any button and nothing works, only the faction menu. Please i need help!

  • Brookelynn Culver

    Is this ever going to work again?!!!! Still down!!!

  • Brookelynn Culver

    Still down !!!!!!!

  • Brookelynn Culver

    I’m trying to play it on moto z play android phone. Grrr… frustrated!!!!!!

  • Brookelynn Culver

    I’m really disappointed that mortal kombat is still down and won’t load. Just says loading and black screen. It’s been like this for about a week.are you fixing the problem? When will it be fixed?

  • ChAoSpool

    Nvm i solved the problem.
    Turns out a file of mk x was broken and it did not allow me to play online but still was able to play everything else, It took a bit of searching to find this out

  • ChAoSpool

    for some reason me and a friend cannot play a private match.. He bought MK XL a bit ago and i got mk x with packs 1 n 2, That should not matter tho and our internet is working great also (wired).
    The game keeps saying: Game session not found…
    I am trying to look around for this problem but so far nothing.. only no problems solved topics… and yes also in steam itself.. still waiting on an solution i can do something with..
    Pls gimme something usefull thx in advance.

  • Dianna Alice Calimlim

    I recently purchased this for my brand new XBOX one S. I bought it off the store, so there is no disc. It worked perfectly for about a week, but the last few days it just started having multiple issues. It freezes on the loading screen. If it gets past that, there is no sound on the character select, and it freezes everytime I move to select another character. If it passes that, it won’t go into a stage. The towers, faction, nothing works.
    I uninstalled and reinstalled to be sure…and it’s still doing the same….I don’t know who to contact since it isn’t a disc?

  • Wida

    Has anyone contacted support? What’s their response? I have the same problem since yesterday.

  • Favian J. Chavez

    Still down. Can’t even login to WB Play on the PC. It keeps loading and loading, until it goes back to the title screen.

  • Renok

    For me too. :(

  • Melkor

    It has been down for the last 24 hours for me also (faction wars, towers, etc)

  • pissed off mk10 player

    Still down, been offline since yesterday. Wtf is this.

  • Ryan Neuls

    Cant get online in the past 24 hours. Problem with the servers. No faction status, no towers.. whattttss the dealll .. ice hammer out

  • Sven Eckstein

    Been trying to play online for the last 24hrs. Game can’t fetch player stats, faction war stats nor log into wbplay. Reinstalled Mkxl and steam to no avail!!! Any Ideas!!!??? O_o

  • Jonathan Capetillo

    Is the faction wars down today?

    Also WB Play?

  • lavadius eubanks

    Today, I can’t go to the krypt, cant use alien, leather face, bo rai cho, triborg and story mode

  • Radius Frenzyy

    Yes can anyone help me fix my problem i have no internet access at my house so i know that can’t be a reason for lag but whenever i try to play mkxl on single player to practice combos or just fight to play it lags like crazy and when i do the simple f1 or some other combo it takes about 20 seconds to actually do the input so can anyone help me fix the problem thanks.

  • Adam Hunt

    October 17, 2016. Hey. I have had issues before the newest update for MKXL offline with the game being so laggy, I can’t complete a fight against the second player whatsoever. I recently downloaded the newest update and still, same laggy behavior. I want to play MKXL but due to OFFLINE lag, it is impossible. I play on XBone

  • Shawn White

    I don’t understand the mkx 1.10 update ever since I updated it last week I’m unable to pay battle mode or faction wars login is fine but what’s the use of I can’t battle the characters that bought with real money everything else on the app works. To everyone who wants 1.10 Halloween update I advise you not to upgrade. relentless Jason and dead kitana are not worth it. You will not be able to fight and play the game normally.

  • ben sp

    Hi.. Am not able to update mkx from 1.9 to version 1.10. When I open the game it asks for updates. But when I enter play store it shows only two options I.e uninstall and open. HLP me out guys

  • Dzung

    Hi all ,
    I have a problem with MKX mobile ( I use Iphone 5c) – i cannot load game if enable internet , it outs automatically after load Netherrealm logo and 2-3 seconds begin sort film (Scorpion fight Sub-Zero).I tried a lot of ways ( reboot , re-install …) .
    When I re-install MKX I can play normally on the 1st time.
    But when I out it and re-open I cannot play anymore.
    I still can play if turnoff Wifi connection and play as offline mode :(
    Is there anyone has the same issue?
    Thanks.

  • Фёдор Максименков

    The problem with log in to WBPlay “Connection Error. Check your internet connection” seems to be happen every monday when end of Faction Wars takes place. So if you delete your application data and log in again to stumble upon lucky character, at least don’t do it on mondays.

  • Rick86

    I’m so freaking sick of this game! It keeps crashing every couple of games! Get it together!!!

  • Sivesh Sivz Ajodhiapershad

    Hi guys

    I’m currently experiencing an issue as I can’t seem to find faction wars as its saying temporarily down for maintenance and it’s been like this for quite a few days now. I’m playing on my Android device…
    Please assistance anybody…

  • Caizzer

    Sep 26 2016 havo internet updated xbox one s at familys n patched mk xl there. While playing at home in offline mode it has horrible stutter frame drop rates atleast 2-3 times a match for about 2-3 seconds. Any way to fix?

  • J.k

    Hi everyone, it took a while to fix the wbplay “connection error” but today 26 Sept 2016. I’m glad to let you know that for me (and hopefully for you) the problem is solved. I logged into my account and the Smoke Challenge is still available. Good luck!

  • Jony

    Same problem started it today on 26/09/2016 since morning can not login to account. internet connection error. my internet working fine.

  • Фёдор Максименков

    “Connection Error. Check your internet connection” started today (26.09.2016) when I tried to login to my WB account. Still no success. It’s 16:30 now, the Smoke is drifting away!!

  • Christopher Vermot

    Still nothing today either. Had same bull reply from customer support yesterday. Still periodically trying to log in to no avail.

  • M

    Exactly what I think !

  • Vasanth Balachandhran

    Hi everyone, I’ve been facing this issue too and the time taken to solve the problem is getting ridiculous. I’ve contacted customer support who clearly are not prepared for this. They respond by saying that they are aware of the issue and are working on it. In the meantime, we as users should check often to see if the issue is resolved and we should follow forums closely for resolutions. So basically, customer support is as good as non existent. Anyone here could have given the same answer!!! Sorry but these guys seem incompetent, hungry for cash grabbing, and absolutely unaware of how to tackle customer concerns. Net, net – we can do nothing but wait and learn…learn to be wary of anything that that involves WB studios. And if you still want to pay mk x on the mobile, then add ‘hoping’ to that list. I won’t. I’m done with this.

  • Tommy U

    so why they still using WBplay? is there any option?

  • J.k

    Same here today 26 Sept 2016. I don’t understand why it takes so long to fix it. Smoke Challenge is running out and the site from wbplay seems to have problems aswell. I already reinstalled the game a view times but nothing seems to help.

  • Fabiano Lopes

    Same here. I don’t believe!!!

  • M

    Still not fixed too. I’ve tried reinstalling it and all and I’m stuck with the account that it give us after the games tutorial, I want my veteran account back :( the challenge stay 3Days and 22H ! Last time I’ve done the Sektor Triborg challenge it took me 2days to do it, (Test Your Luck will be reset :( )

  • anurag more

    Same problem with me and still not fixed.challenge is running out.
    Fix it fast.

  • GetEdumated

    Can’t log in to account. Says “no internet connection” which is incorrect.

  • Mike

    Game still keeps crashing! And still can’t log into WB I’m behind upset. Fix this ASAP

  • Hany

    Sept 24 still same account log in issue mortal kombat x mobile

  • hihata davis

    Same thing bro

  • M

    Same

  • Christopher Vermot

    I haven’t been able to log in to my WB account for 3 days now. Done as requested and uninstalled and reinstalled to no avail. Tried setting up with same email but says already used. Amazed at lack of response from makers of game. Appears 100’s if not 1000″s have same issue. Used to be a great game but with all the game freezing and shutting down recently has become a chore. Also amazes me how certain players can amass characters so quickly and earn so many points.

  • Andy Marquina

    im still having problems with mkx mobile it says connection error please check internet connection.. i dont know what is going on? please fix warner bros!! 9/24/16 12:31am