Problems with Instagram

When Instagram is down it becomes clear very quickly on social networks and any official channels, so finding out the server status might not need an servers uptime page on Problems with Instagram can range from website outages, to issues with Android and iOS apps that could be independent from site crashing or downtime.

You can find out the current Instagram server status and details about where the servers are down by reading and sharing reports below on this page, or by visiting official support channels listed on the right of this page. You can complain about problems on the Instagram Facebook, Twitter, and help section of the main website when your issue is unrelated to site downtime.

The Instagram online photo-sharing and social service has been extremely with both celebrities and general public, so much so that mainstream media have sourced pictures from Instagram on thousands of occasions. Instagram’s integration into Facebook also makes the service very attractive to users.

Common problems with Instagram normally involve a log-in issue, the newsfeed not working, or as mentioned above the website or apps down.


Instagram Status insight for Saturday 16th of December 2017

If Instagram is down today, then reports will be found below.

Instagram Problems? Share your issues with Down Today readers:

  • Britney

    Mines says this too

  • Craig Hand

    Hello everyone. My followers list is fluctuating and when I look at the list of my followers They nearly all have a blue button and I need to follow them again! So I did and shortly after I checked again and they’re all blue again! I’ve got quite a few new followers but this problem means that I can’t follow them! HELP ANYONE.

  • Legionedits

    Am I the only one that the insights show only the first numbers and not the whole series of numbers on my business account?

  • grant bailey

    I can’t get the Superzoom on my instagram. I’ve deleted. Redownloaded logged out. Hard boot. Still won’t show up.

  • Ahmad Youisf

    Same 🙁

  • Ahmad Youisf

    I can’t log i im not hacked my accoun’t didn’t disabled but it comes a messege up when i try to login says please try a few minutes before

  • Ahmad Youisf

    Same here any fixes

  • Payam Behradkia

    Why my instagram window suddenly after 1 minutes gone, and I can not check my instagram, again I should open it

  • Stamatia Zdrali

    For God’s sake we can’t work here! Fix it or burn it.

  • Stamatia Zdrali

    For God’s sake we can’t work here! Fix it or burn it

  • Joie

    Yes I have two accounts and I’m seeing the feed for my other account on my main one. all save collections are gone. It’s prompting me as if I just started a new account. It’s showing that im following people but prompt me to follow. Group messages are all gone as well. Been like this for a few days now.

  • Adrian

    I have the exact same problem. Have you had any luck with a fix? “{“message”: “Please wait a few minutes before you try again.”, “status”: “fail”}”

  • Logen Williams

    Ya I got a message saying someone else logged in and I went and reset my password. Then it responds with

    {“message”: “Please wait a few minutes before you try again.”, “status”: “fail”}

  • أحمد العرّيف الظاهري

    I can’t log-in since yesterday on my account it tells me request time out

  • RijuRick

    Yeah it is down since yesterday. Unistalling & reinstalling it also is in vain.

  • hooligans

    mein instagram account ist hacked. was kann ich tun????

  • hooligans


  • Nasier

    Down in Kuala Lumpur

  • Keri Covey

    I am having the same issue

  • Vickie

    I’ve tried uninstalling and reinstalling the app, but it’s saying there’s an error and can’t connect to the internet.. yet I am connected to the internet and other apps work fine

  • Lindsay Satmary

    I’m getting the 5xx server error message. 🙁

  • Shat

    Having same problem still

  • Mitra Panahi Feyzabi

    It’s have been days that I have problems with hashtags and I’m a photographer so hashtags are necessary for me but seems no one care to fix it

  • Mehul Gajakos

    Since a few weeks my Instagram Stickers are missing. I only have time, location, temperature, emojis and selfie logo. I only have 2 tabs instead of 3. Got the newest version of instagram and ios. I uninstalled it several time, but still have the same problem. It seems that it has something to do with my account. I created a new test account et voilà all stickers are available. But I don’t know how to get the stickers back to my account. Can’t find any hints and tipps. Got somebody the same problems?

  • Tom Louwell Basco

    Mine already fixed.

  • Pixie

    Down in the UK and keeps claiming it’s on my phone (tried to uninstall/reinstall) so tells me to open but shows the icon as a circle and crosses.

    So having to wait for it to fix itself before I can install it again

  • hey

    everytime i try to log in through the windows app it show “URL request timed out”. its been the same from past 1 week 🙁

  • Tom Louwell Basco

    BTW, Mine was already fixed.

  • Radom3017

    Anyone still have the problem “Sorry there has been a problem with ur request?” I’ve got it since last November, they haven’t changed anything since ;/

  • Lawal Opeyemi Noah

    down in Nigeria as well

  • Tom Louwell Basco

    What the hell are you talking about, Its a legit followers not bot or fake accounts. I never heard that you can buy followers on Instagram.

  • Jaden

    What’s wrong with UK

  • SMS

    ” Buy them ” Lol, Instagram has been alive for 7 years and your eyes still talking about buying followers. You’re an idiot

  • Kayleigh Roath

    I’ve only just recently been able to log back into it so I assume it was a minor bug on Instagram that’s now been fixed hopefully

  • Kayleigh Roath

    I’ve recently been able to log back into mine so I assume it was just a minor bug on Instagram that’s been fixed , is yours working yet?

  • Misfits. We are the Blacksheep

    did yours ever start working again ?

  • Misfits. We are the Blacksheep

    did it ever work for you?

  • Chance

    did yours ever go back to normal? same thing happens to me

  • IG: neednonotice

    Instagram downnnnn 🙁

  • Shivang Goswami

    yes down in india also

  • Helga Toor

    Down in Ukraine

  • Rodmena

    Back online in Iran

  • Maria Valueva

    down in Russia

  • Reek

    Down in US

  • Rodmena

    down in Iran

  • 3SH

    get out of uk!

  • 3SH

    ooo bravo tom for 13k followers! from where did you buy them?lmao

  • Luna

    Down in swede

  • 3SH

    too much cow urine drinking!

  • matty

    instagram down in scotland

  • amit choudhary


  • Alexandra Stewart

    Instagram down in UK London – or maybe it’s just mine?

  • Mohsin Sadiq


  • Instagram down, big bummer!

  • Marcus Christiansen

    Instagram down in Sandvika, Norway

  • Kayleigh Roath

    Yes! I’m experiencing the same things at the moment, I logged out of mine recently and tried to log back in only for it to say there was a problem with your request,kept trying with various other accounts , but got the same thing, I’ve looked it up all over the place seeing who else is having the same problems or if anyone knows what the case is and there’s quite a lot of people experiencing the same issues, it seems like it’s been going on for a while now , where you’re unable to log in via app but can get onto it but can easily access it by the web / safari so my guess is that it’s most likely an Instagram bug they haven’t fixed but if they continuously receive reports about it hopefully they will look into it and sort the problem so many people are having

  • Kayleigh Roath

    Don’t think it was deactivated I was worried at first because I logged out of mine recently and tried to log back in only for it to say sorry there was a problem with your request , and I’ve looked it up and there’s quite a lot of people experiencing the same issues, it seems like it’s been going on for a while now , where you’re unable to log in via app but can get onto it easily on the website / safari so my guess is that it’s most likely an Instagram bug they haven’t fixed but if they continuously receive reports about it hopefully they will look into it and sort the problem so many people are having

  • Tom Louwell Basco

    I have the same problem, I have a 13k followers now i can’t login on app but on browser or use Facebook app integration i can login on App or browser. My 2nd account has no problem like this, just my Main account cannot login. Is there any Instagram system maintainance? Tried changing password but still no luck.

  • deded

    same here, I’m in Malang Indonesia..
    can’t login with my phone..

  • Ardelia

    I’m having the same issue.. why ohh why

  • tempehbacem

    have you tried to login with packet data ??, it seems instagram app wont login or showing up feed when use wifi connection.

  • Ajeng Anggrahita

    same here. i’m in Ubud, Bali, Indonesia.
    It started yesterday. My Instagram account in my phone can’t refresh. It was normal this morning, until about 4 hours ago, i couldn’t refresh my feed. I tried to log out but can’t log in until now.
    And yes, my Instagram account can login in browser.

  • tempehbacem

    feed doesn’t showed up, can logout but can’t login, but on browser i can login, anyones got the same issues ?

  • Jadie

    down is South Africa, Receiving error message
    “Sorry, there was a problem with your request” on the app
    but I can log in on the instagram website

  • Joy

    When i try to log in in other ios app , it says check your username or pasword so i cant log in ! Do u have any idea why?!

  • Pawan Saini

    yes, problem has been fixed by instagram
    if you are having same problem then i suggest you wait for 1-2 day, instagram will fix it automatic

  • Ben Briggs

    My videos keep timing out. They get about 60% uploaded then just sit there. We have very high speed internet

  • Grey

    I’m having the same issue. Is it going to be fixed or what?

  • Gladys Aguiniga

    Why can’t I log into my account? It was deactivated for NO REASON and when I try logging in with my boyfriend and niece’s account, it says REQUEST TIMED OUT! WHY IS THIS HAPPENING!! IT’S FREAKIN FRUSTRATING!

  • Pawan Saini

    Same here,let me know if you found a solution

  • Pawan Saini

    Same here, I can login in browser but can’t login in Instagram
    If you find solutions then let me know

  • Vanessa Rose

    Same here. Can’t log into my second account. Says “sorry can’t log you in”

  • John lota

    I can’t log in it says problem with your request but I can log in on the browser

  • Assgotfukt
  • Assgotfukt

    Same happens to me. They deleted my account for posting porn. Then when I went in to try to make an new one it wouldn’t even let me make an New account. I can’t even log in to my other accounts either. Instagram banished me.

  • Kelvin Jordan

    Instagram saying sorry there was a problem with your request when I try to log into the app but not on the internet

  • Asia

    Same here , did you ever get yours fixed ?

  • Rafael

    5xx Server Error in Brazil

  • NF

    Good in France and Israel

  • MashedPotato

    Can’t refresh feed -germany

  • unknown_gold

    its back up in brunei

  • NF

    Down in Israel

  • Savannah

    Down in US

  • unknown_gold

    instagram’s down in brunei

  • fsfs

    down in Bulgaria

  • Helen V

    Insta not working in London

  • Sungmi

    Cant’t log in… and in the USA

  • NF

    Down in France

  • ece

    l am having the same problem too

  • ece

    can you not log in

  • Dina Tsygankova

    Down in Italy

  • Christoph Krenn

    Down in Austria!

  • ece ongan

    my instagram is down in London

  • Dự Nguyễn Phước

    Down in VN !!

  • Mars Von Mars

    Down in Netherlands!

  • BerkayZ

    İnstagram is down !!! (Turkey)

  • Sarcastic_tendencies

    Instagram down in UK

  • Quynh Mai Nguyen

    I couldn’t even log on in app and browser

  • helen

    i mean INSTAGRAM

  • helen

    this is SO ANNOYING I am sooo annoyed snapchat needs to fix this

  • Hopping Hammies

    my instagram got deleted at 86K FOLLOWERS. instagram isn’t doing anything. they didn’t even give me a warning NOR a reason to why it got deleted. this also happened to tons of more people, including my friends who had 200k, etc. i don’t know what to do!!!

  • kamal

    we should report this problem to Instagram or we should do new hashtag on tweeter #instagram_login_problems

  • kamal

    same here :'(

  • kamal

    i have the same problem

  • Jenna

    I’ve just checked and it says my email isn’t part of a account some one help plzzzzzz

  • Jenna

    Happened to me aswell

  • Jenna

    I logged out of my account and when I tried to log back in it says it’s been timed out and I’ve tried everything I dunno what to do and my friend is having the same trouble help plzz

  • Holly

    I’ve just been logged out of my account and I used to get back in via email but now it keeps saying there was a problem with your request please can can you sort this out ASAP!!!

  • Emily Target

    I have the same problem and I need help

  • Tamesia Moore

    i have the same problem someone help me !!!

  • @thikk.memes

    I have the same problem!!! And I don’t know how to solve it

  • Helen Sadeq

    i need help my instagram aint working iv delete my account made a new one and it still isnt working it wont let me log on but on different devices it will just not mine what do i doo ?

  • Helen Sadeq

    same it lets me log on from different devices but when i try on my it says there is an error with your request i dont get why ? someone help me

  • liam oleary

    Same here all videos only play first few seconds

  • sabrin

    I keep getting a “Sorry, there was a problem with your request” error everytime i try to log in.

  • Pavan

    I can log into my account from the web but the app just won’t log on. I keep getting the ‘problem with your request error’.

  • Nobody

    When loading the instagram app my feed shows nothing (similar to what happens when you have no internet connection). If I press on the profile option that shows me a white screen too and says “cant update feed” if I click on reload the app starts popping up a white page that never loads (similar to what it shows when your posts get reported but it never loads for me). Please help.

  • Jham

    Videos in my time-line do not play back anymore since last weeks update. They play for about 2 seconds and then I see a “reload”arrow.

    When I click on that arrow, the video is being loaded for ever and nothing is being played. It is stuck.

    I have an iPhone 6S.
    What I did already and What did NOT help is the following:
    – delete Instagram app en reinstall;
    – log on log off;
    – reboot iPhone
    – switch from WiFi to 4G and back;
    – cleared cache;
    – changed username and password;
    – reset iPhones’ network settings.

    What can I do? My Instagram is nothing worth to me in This state.

    Thanx for your help.

  • Poppy

    That’s what just happened too me

  • Joakim Grundström

    Same here?

  • Joakim Grundström

    My hashtags Dont work? No likes? What to do?

  • Emily Searby

    Is anyone instagram working ??

  • Ca

    Instagram logged me out of all my accounts and every time I logged in, it logged me out again. Honestly, I think I was hacked. One of my accounts even sent the password email to a wierd email I don’t know of. Not sure if it is instagram…

  • Emily Searby

    U manged to log in ?

  • Emily Searby

    Mine isn’t working either

  • Ell

    Same happened to me as well still haven’t logged in

  • Jsjddjdj

    I’m not sure I’m really hoping someone can help x

  • kkdskd


  • Jssjsjjs

    Have u logged on?

  • kkdskd

    When will this be fixed??

  • Jssjsjjs