Facebook Messenger problems

Using Facebook Messenger means communicating when you want for free until problems arise, but when they do it could be for the app crashing on Android, iOS, and other platforms. If Facebook Messenger is down today, then you would most likely be experiencing one of the most common issues that include not being able to send and servers not working, so nothing works when trying to open the app.

Facebook-Messenger

While the software has changed a lot since the original release, you can now do more than ever with Facebook Messenger and this includes making free voice calls to friends. Other features include group chats, messaging people in your contact list, and sending photos/videos.

Recent glitches when server problems take place have included repeated crashing, being kicked out the app, and errors when trying to send or receive messages. If you have problems today, then share your status updates with rough locations and any error messages being received. You will also see if there’s a major outage due to reports being left on this page.

 
 

Facebook Messenger Status insight for Friday 9th of December 2016

If Facebook Messenger is down today, then reports will be found below.

Facebook Messenger Problems? Share your issues with Down Today readers:

  • Annette

    Messenger keeps asking for my password and when I enter it it says that is incorrect.
    Please help!

  • Carolyn

    The messenger app will not take me to messenger

  • Peter

    Wont load or crash

  • Val Garl

    Messenger keeps on crashing .. Or not loading ..

  • Vicky cooke

    It just doesn’t work every time I open it I get the message Facebook messenger isn’t responding report or OK and then it shuts down xx

  • Regina

    My messager jumps in the middle of typing. I could be in words and it will put an emoji. I was typing “This” and it completely sent my message to the person I was typing. It opened Safari up -a blank page with ESPN on the tab and completely left messager!
    This has become very annoying already. It’s only been 15 minutes!!!

  • Daniell Zavala

    I can only message one person. I don’t like this person . . .

  • Biswa aryal

    It’s cant open even delete, it show waiting …

  • MR RENE STUART

    Just a white screen saying downloading…..

  • Mick

    No connection, just a white screen. No access to previous messages…

  • Hannah

    Just update my messenger and it won’t let you click on it and is frozen saying waiting under neath

  • Marcia

    I had a Facebook outage earlier today but all seems to be fine now.

  • Glenda

    Is Facebook Messenger chat down today? Not able to use chat at the moment and was wondering if this is happening to anyone else.

  • Aaron Burrows

    Scrolling through conversations messanger keep’s jumping to the top of conversation list

  • Cheynene

    My Facebook messenger keeps kicking me out of my messages y

  • Beyatliz

    I cannot paste any copied messages in my messenger. Help please

  • Beyatliz

    I cannot see who seen my messages in group chat.

  • Pshags

    Having a really hard time typing and reading messages. It keeps lagging. I get a white screen periodically. I’ve uninstalled and reinstalled. Doesn’t help. This just started a few days ago. Help!

  • Shelley

    My phone Facebook and messenger stopped working 3 days ago showing white screen for both tried uninstalling and reinstalling still the same problem is anyone else having the same issue and does anyone know how to fix this?

  • Michelle Duplin

    Who did you report it to

  • Jakjak-84

    I’m having same issue

  • Floranne Mackinnon

    I can’t get Facebook or messenger on my android….tried deleting and reinstalling but screen just goes blank.Has anyone been able to sort this problem?

  • Natalie Prince

    Keeps kicking me off while writing. Really frustrating considering ive just found my long lost half brother. I have to keep loading it every 3 mins its getting annoying now! Fed of it. Birmingham UK

  • Leah

    I cant use my messenger after it has been updated. Been trying to install/ uninstall but it just turned gray

  • Karen Calpin

    I had to send my phone in for repair, since getting it back I can’t install the app, the app store goes through the motion of downloading, the installing stage hits and everything crashes. I have even had it result in my phone shutting down during an attempt. I don’t know what is to blame, the app, my phone or the play store. All I know is it is I’m not happy.

  • Scott Wilson

    I keep trying to send messages but get kicked out.Same thing happens when i click on link to an article.I have to switch browsers right away to avoid getting booted from article

  • Yvonne Fortt

    My Facebook automatically updated last night on 28.06.16 and will not connect to the server, any help please would be appreciated.

  • Elaine Winter

    Cannot delete a message received @ 07.39 this morning it’s frozen

  • Simone Kelly

    and me

  • Simone Kelly

    mine is down as well has been for two days now :(

  • Aoife

    Mine is up and running again thankfully! Maybe try reporting it because that’s what I did and it was fine again in minutes! :)

  • Gobsmackerz

    they’ll probably fix it within a couple of hours, various people that I know are having the same issue.

  • Gobsmackerz

    I have the same issue. In the UK too, I can’t message anyone either.

  • Jane Metcalfe

    it’s clearly a face book issue, as some friends of mine have the same problem. I guess we just have to wait for it to come back when they fix it!

  • Aoife

    I’ve tried resetting it, restarting my phone, deleting and downloading again and nothing is working? Wondering if anyone here has managed to get it working again

  • Jane Metcalfe

    So it must be a facebook issue if more people are having issues with Messenger messages disappeared

  • Aoife

    All mine just disappeared, tried reinstalling the app and there’s nothing at all, it’s essential that it’s working again, any solutions?

  • Jane Metcalfe

    all my Facebook messages have disappeared in UK, 7.20pm. has anyone else got this issue?

  • mitch

    im having same issues, how you resolve this?

  • Shemica Broome

    So messenger on my phone keeps coming up with welcome to messenger and I have to set up messenger again when it has been installed on my phone for ages? How can I stop this from happening as I’m not receive img my messages

  • Rebecca Jackson

    Been like this for days in Perth AUSTRALIA

  • Mary Davis

    I’m in Tennessee and mine is not working on my phone or computer.

  • Sl4sh

    same for me (i’m in cuba)

  • Hanna

    Not able to receive, send or see any old massges i had. I keep getting an error message saying “Cannot load messages!”

  • Kurtis

    Facebook Messenger is down for me, not downloading anything, no messages, conversations i was already in etc.

  • Linda

    I have just checked the official messenger status page for errors etc and nothing seems to be wrong, but clearly there is because i am not getting any new messages.

  • Jacob

    For some reason when I checked my Messenger conversations they are not there any more. I am not even getting any new messages.

  • Karmen

    I’m in a group message. I received the initial message then I was getting notifications of new messages but when I went in there was only the initial message. The person that started the message tried removing and then adding me back and now I’m not receiving anything.

  • M.

    I don’t know why but I’m in a chat group and there’s a girl I can’t read nor see… I haven’t blocked her or anything like that… And I’m the only one having issues because se can read and see me perfectly… I don’t understand it. I tried deleting the app and nothing works.. any help? please.

  • kay

    I’ve got a new tab a & it won’t let me take a photo on messenger

  • Tony

    The Same happening to me

  • Joe

    In a group chat I got removed now they add me back and no messages from the group chat pop up even though it says im still in the chat??

  • Khan

    Reconneting ever time when I call from messenger while I m using mbps networking
    So how can i replaced.
    before I using 3g android mobile so nice call from messenger and now I got 4g mobile every time reconneting and i getting to big problem

  • Peggy Hill

    My messenger is down today. I also updated. Big mistake.

  • Gerd-Marie Velde Marthinsen

    My messenger has said ‘Waiting’ for three days now. I can not update. I can not delete it, it does not work after turning my iPhone off an on.
    The iPad is ok though….

  • toomuchisbad

    i wish i never updated my facebook messeger. It was working fine theni decided to update it. It was installed but it was crashing when you try to type even tap anything on it. Very disappointed. :(

  • Alliah

    The new update on messenger is not working with me. I already update it but still nothing change – The new blue bar and design. I still have the old design
    I don’t know how can i get it. PLEASE HELP I WANT TO HAVE IT.

  • mikeH

    not working for me today :(

  • Katherine Richard

    My fb messenger app is not working. Tried uninstalling and reinstalling. Still not working. What’s up?

  • Karen Quinn

    Trying to get my messages on my new phone and they have all gone

  • Jazz

    OMG ITS NOT JUST ME, WHERE ALL MY MESSAGES AT?!

  • anna

    it doesn’t show ANY of my messages, everything is gone! tried deleting & reinstalling, but didn’t help!

  • Ariana Martin

    Cant send or recipes messages. I deleted and redownloaded the app and all my messages are gone!

  • Courtney

    Same with mine

  • Amy Brubaker

    My messenger app is completely gone… I tried to redownload and it doesn’t allow it.

  • Winter Bush

    it says i have NO messages in my entire messenger and will not let me send or receive messages. i even tried uninstalling and reinstalling the app, still doesn’t work.

  • lindsey

    messenger does not work! a reinstall it like a hundred times, check settings in messenger app, in fb app and in my iphone app – all is “on” and i still don’t receive any notifications on my messenger!

  • Keith Bell

    Messenger rubbish all day on 7th. No messages being sent. No reasons why. Uninstall and reinstall didn’t resolve. Not chuffed.

  • Tikitik

    And it wont delete .

  • Tikitik

    Messenger has been frozen on Installing updates for the last week . Wish they would fix the problem . Fed up ! ! !

  • Barbara Hitchings

    I had the same problem. I have deleted Messenger from my Ipad, turned the Ipad off then on, then download messenger from the App store and it is now working.

  • Aaron merry

    My fb messeger just comes up with a white screen any help on this please

  • Joel$tyle

    Check my post. Hope it will help

  • Joel$tyle

    Check my post

  • Joel$tyle

    Check my post – joelstyle

  • brenda

    This has happened to me too just don’t know what to do tried every any ideas?

  • Joel$tyle

    UNFORTUNATELY MESSENGER HAS STOPPED: (Phone = Android / HTC
    desire 620G)

    My Experiences:

    – After Rooting and Unroot via Kingroot

    – Having Issue with Messenger

    Tries Temporary solutions:

    – Uninstall Facebook (means used default facebook)

    – Try re-installing facebook + update + re-installing Messenger = “STILL
    NOT GOOD”

    – Clear Cache + Clear Data + CCleaner + Master Cleaner = “STILL NOT
    GOOD”

    – Try to boot in Safe Mode = “STILL NOT GOOD”

    – Try to Hard reset (Try below 2 Options);

    i) Option A – go to setting, backup & reset, Factory data reset =
    “STILL NOT GOOD”

    ii) Option B – switch off phone, remove battery for 5sec, re-insert battery,
    hold Volume+ , press n release power button etc…… “STILL NOT
    GOOD”

    – Install Antivirus CM Security – scan & clean – “STILL NOT GOOD”

    Re-Install: Facebook / Updated / Messenger + Restart =
    “STILL NOT GOOD”

    But @ Last – i’ve installed an apps (just for fun/test,
    apparently its a plug-ins) called –

    ———> MEMES FOR MESSENGER <—————-

    Install ALSO: CM
    Security(Scan & Clean) and Fix IT
    App

    After that i've just test messenger (without knowing that it
    will work) – Thank GOD it's Working..

    Good
    Luck peeps…

  • Joel$tyle

    UNFORTUNATELY MESSENGER HAS STOPPED: (Phone = Android / HTC
    desire 620G)

    My Experiences:

    – After Rooting and Unroot via Kingroot

    – Having Issue with Messenger

    Tries Temporary solutions:

    – Uninstall Facebook (means used default facebook)

    – Try re-installing facebook + update + re-installing Messenger = “STILL
    NOT GOOD”

    – Clear Cache + Clear Data + CCleaner + Master Cleaner = “STILL NOT
    GOOD”

    – Try to boot in Safe Mode = “STILL NOT GOOD”

    – Try to Hard reset (Try below 2 Options);

    i) Option A – go to setting, backup & reset, Factory data reset =
    “STILL NOT GOOD”

    ii) Option B – switch off phone, remove battery for 5sec, re-insert battery,
    hold Volume+ , press n release power button etc…… “STILL NOT
    GOOD”

    – Install Antivirus CM Security – scan & clean – “STILL NOT GOOD”

    Re-Install: Facebook / Updated / Messenger + Restart =
    “STILL NOT GOOD”

    But @ Last – i’ve installed an apps (just for fun/test,
    apparently its a plug-ins) called –

    ———> MEMES FOR MESSENGER <—————-

    Install ALSO: CM
    Security(Scan & Clean) and Fix IT
    App

    After that i've just test messenger (without knowing that it
    will work) – Thank GOD it's Working..

    Good
    Luck peeps…

  • Joel$tyle

    UNFORTUNATELY MESSENGER HAS STOPPED: (Phone = Android / HTC
    desire 620G)

    My Experiences:

    – After Rooting and Unroot via Kingroot

    – Having Issue with Messenger

    Tries Temporary solutions:

    – Uninstall Facebook (means used default facebook)

    – Try re-installing facebook + update + re-installing Messenger = “STILL
    NOT GOOD”

    – Clear Cache + Clear Data + CCleaner + Master Cleaner = “STILL NOT
    GOOD”

    – Try to boot in Safe Mode = “STILL NOT GOOD”

    – Try to Hard reset (Try below 2 Options);

    i) Option A – go to setting, backup & reset, Factory data reset =
    “STILL NOT GOOD”

    ii) Option B – switch off phone, remove battery for 5sec, re-insert battery,
    hold Volume+ , press n release power button etc…… “STILL NOT
    GOOD”

    – Install Antivirus CM Security – scan & clean – “STILL NOT GOOD”

    Re-Install: Facebook / Updated / Messenger + Restart =
    “STILL NOT GOOD”

    But @ Last – i’ve installed an apps (just for fun/test,
    apparently its a plug-ins) called –

    ———> MEMES FOR MESSENGER <—————-

    Install ALSO: CM Security(Scan & Clean) and Fix IT App

    After that i've just test messenger (without knowing that it
    will work) – Thank GOD it's Working..

    Good
    Luck peeps…

  • Natasha

    When is this gonna be fixed I really need messenger

  • Ag

    Same problem here

  • Mathilde

    My messenger is not working at all, I can’t send or receive anything and it just says that it couldn’t load any conversations. If it doesn’t work in like days I’m gonna die

  • Sheila Mae Gunao

    same here -_-

  • Sheila Mae Gunao

    Unfortunately, Messenger has stopped. I’m freakin tired to turn off my phone and CLEAR the DATA . Srsly, it is the 3rd day that it doesn’t work? Do you want to fix it or you’ll just ignored our REPORT. Please I damn need it.

  • CloudJump

    Unfortunately, Messenger has stopped.
    This has been going on ever since I updated messenger.
    Please fix.

  • Joel$tyle

    UNFORTUNATELY, MESSENGER HAS STOPPED?????????????????

  • Angela L Casey

    How can I solve it, my messenger update won’t load

  • Steve Gill

    Facebook won’t share posts to messenger on Samsung Galaxy Tab A running 5.0.2 Android – latest versions of both Facebook and Messenger

  • Tristan

    Messenger won’t open when i open the app

  • Geoben Salazar Cruz

    Facebook messenger not working

  • Bob

    Video call button has disappeared from messenger on iphone6 cannot make video calls. Ok on iPad.

  • Simone

    Face book not working in Southampton SO31 7DY

  • lee

    facebook and messenger not working tonight in dover kent

  • sam

    Facebook messenger not connecting to wifi in Dover, Kent?

  • Teri

    My messenger keeps logging off like every 2 or 3 days.

  • Ashley

    Hasn’t been**

  • Ashley

    My messenger has been working the past couple days on my iPhone. I can’t delete the app and it won’t open at all and like it can’t finish loading. How or when will this be fixed?

  • Doreen Gregory

    My facebook messenger is also not fixed?working sinc the latest ios update whe is the problem going to be

  • retrofitter

    Same here on my Ipad – Shows message notification, but the page is blank when I go there. Worked this morning but not since then.
    It works fine on my Apple cell phone.

  • Bev

    Messenger won’t update on my iPad. Notifications of new messages is not working I iPad or iPhone This has been going on for 2 days.

  • Alan

    I get notifications that I got a msg but when I go to open messenger there is nothing there is there a way to fix this

  • Vandana kohli

    My messenger is not working since 3 days

  • Kim Frost

    Facebook messenger not letting me send messages

  • John M

    I have the same problem. Any solutions?

  • Emma Taylor

    FB Messenger not working on ipad since installing IOS 9.0.2

  • M. Mohamed shinda

    My Facebook messager masagecis working but video call is not working

  • Rod

    Facebook Messenger has disappeared from my ipad2 running latest iOS update. My iphone5 is running the previous version iOS software and is working fine!

    There is a compatibility issue between Facebook, Facebook messenger and the latest iOS update.

  • rcandeias

    On facebook messenger today i receive voice messages which on the PC google chrome when I press play just stays as loading but never plays on my android phone plays straigh away what’s going on????

  • Ameli

    Mine says I have a message but I don’t I don’t think

  • Ed Ayanyan

    Same problem! I get a message that the Messenger application is stopped.

  • Stili Evelinova

    with me is the same.arr i hate it when is going to be fix?

  • 路人甲

    My Facebook apps is OK but my facebook messenger keeps shows me that the apps is stopped and when I open it, it automatically close itself after 5 seconds, this problem last for two weeks since I updated it. Please fix it as soon as possible, because without messenger I can’t even send out msg using my Facebook.

  • Sheetu

    Hi someone called me on messenger and then after 2 hours the connection failed and the call ended and i turned of my phone i even took my battery off but then the next day i saw the conversation was 11 hours long. How is this possible? Can someone plzz help me.

  • soofia Bhatti

    Hi I’m soofia and messager is not down today coz my Facebook and my messager is working today

  • LNZ

    Is it still down? My messenger seems to be having issues delievering messages.

  • Paulinef

    Facebook and messenger down

  • Xander Will

    video chat wont connect…..keeps saying connecting

  • shi raj

    my facebook messanger before yesterday i do clear data after am open my fb messanger is not working 2time instald not working one time i reformet my mbl but still not working why i dont know pls fix this problem

  • Adam Haywood

    Does it just say connecting in a orange bar at the top of my screen

  • heitman

    Says connecting with a circle going round and round but is not connecting.

  • Tracey

    Messenger working fine on my iPhone but will not load onto my iPad

  • Clive

    No one knows what is causing the 602 error, the app itself has not had a new update for a while so this one is a mystery.

  • Steve

    Hi the very same thing has happened to me, I’ve contacted FaceBook several times and nothing! When is anyone there going to fix it!!!

  • Adnan Bin Zahir

    My messenger doesn’t pop up messages.. but my mobile data connection is always on. I guess it’s not working on background.. what should i do?

  • Lisa

    Since yesterday I have not been able to install the Messenger update on my iPad. I don’t know what is going on.

  • Andy

    Same thing has happened to me,now I’m not sure if I’m being ignored or wether to send another message

  • Mary

    Mind being down for 9 days Facebook don’t give a damn

  • Kathy

    Sent two messages to a friend over the past week. Messenger marked them as “seen” and I was wondering why I didn’t get a response (sometimes he’s busy, right?) but then 2 days after the most recent message, I checked back and they were only marked as “delivered.” One friend told me he never got a notification that I responded to his message, but that original friend still appears not to have read my messages despite Messenger originally marking them as “seen.”

  • stuart

    Cant connect with my friends in philippines

  • Alexander Al-Muaini

    I can load up fb messenger but when I click on a conversation it crashes

  • Nigel

    I get notifications but yet when i click on them it does not show me the message.

  • Orson

    I get a notification to say I have just had a message, so i click on this and it heads on over to facebook Messenger app. But when it opens messenger there is no message in there for me to read, which is weird.

  • Jim

    My Facebook Messenger on my iPhone works fine, but doesn’t on my iPad, does anyone know why this is happening even though they are both iOS platforms?

  • Yourmom

    I try to send a video and not only does it crash but it also doesnt send Texarkana arkansas

  • Lord-Kingpin Tan

    Can not install the app it just says WAITING. And ive been waiting for 3days already. From the Philippines

  • Frankly Scottywatty Doodle

    ma not the only one that is good but bad

  • Frankly Scottywatty Doodle

    Why is it when i use facebook on my iPhone on Facebook messenger neve

  • Krad Lous

    facebook messenger not open.

  • Jean

    “Waiting to reconnect” for several days
    wisconsin

  • WBing

    Southwestern Colorado, keep getting message, “trying to reconnect”

  • Gaz

    Sorry forgot to mention the location “oxford UK”

  • Gaz

    My has been down since yesterday.

    All it says is “trying to reconnect”

  • Soultatos

    I did the same today
    June 18
    Nothing works

  • Soultatos

    Same thing
    Trying to reconnect

  • Lord

    Down with me. From the Philippines

  • Sez

    Did you work out how to fix notifications? Mine aren’t working either and I have tried everything!!

  • Jimbo Mowat

    down for me

  • Lisa

    Thank you for that, I thought I was going crazy in the head. I was so convinced it was only me and nearly started to pull my hair out.

  • Marty

    Frustrated to the back teeth, Facebook Messenger tries to connect but not getting anywhere,

  • Craig

    Just keeps connection, not able to open app on iPhone. I am in London by the way, is anyone else having issues with FM?

  • Pat

    Each time i open Facebook Messenger is keeps saying connecting, so i uninstalled the app and reinstalled and still having the same issue.

  • Pete

    Facebook messenger conversations are not loading for me.

  • Gomez

    Settings are all correct with sound on but yet I am not getting any notifications from Facebook Messenger.

  • Majit

    When I open Facebook Messenger on my iPhone it keeps hanging and doing nothing. Back to the laptop it is then.

  • Madison

    Facebook Messenger is not opening for me, I am not the only one because a few of my freinds are having problems too.

  • Si

    Facebook Messenger keeps trying to connect for me, been waiting like 6 hours now to get in and send messages.

  • Robert

    Not able to send messages because it still says ‘Connecting’, how weird is that.

  • kmpriorr

    I can’t connect on wifi. :( But when I used mobile data connection it will work. Why? :( Please fix it

  • Dudley

    My messenger messages will not open even though i have new ones to read.

  • Tel

    Is GoChat any good people? Surely got to be better than Facebook Messenger playing up all the time.

  • Marten

    What is the best Facebook Messenger alternative? I have had enough FM because it is so temperamental.

  • bob

    Not able to open the app and sign in on sunday, anyone else?

  • Karen

    My fb app loads up and then keeps crashing, is it down? I’m in london.

  • Judy

    I installed the latest iOS update on my iPad and couldn’t get the FB app to work, after uninstalling it and reinstalling, everything now works fine.

  • Gloria

    Not fixed here in kentucky tennessee

  • Kerry

    The FB messenger app wouldn’t open last night, in the UK, it kept crashing over and over.

  • Mike

    What’s the current server status, as I cannot get the app to load. Do I need to download iOS 8.2 on my iPhone?