EE network problems and no signal

Everything Everywhere provides services focused on mobile phones and home broadband, so you can gain access to the Internet or make calls at home and while mobile. When the EE network runs into problems, or you receive no signal on your mobile phone and cellular iPad, then this will lead to complaints.


At home you could use an EE signal booster, but in most cases the network outage could be out of your hands thanks to service disruption. You will see status reports in regard to no mobile signal, or the lack of mobile Internet within the reports on this page.

Reach out to official EE help with the contact details found on this page, or if you have signal problems right now then share the location.


EE Status insight for Wednesday 18th of October 2017

If EE is down today, then reports will be found below.

EE Problems? Share your issues with Down Today readers:


    EE/BT signal in RH10/RH12 area has deteriorated considerably in the past few weeks, barely ever a signal. I’ve read they are rationalising the network which I can only guess means severing contracts with mast owners, no doubt to save costs, keep prices low and hope that customers stick with them. Although if could be rumour it seems a remarkable coincidence. Having renewed my BT contact in September I’m less than impressed as I have to wait 11 months to get out.

  • Thomas Oliver Ham

    Hi guys if you are on EE you can use WiFi calling it use your home Internet so u can send text or even receive calls I hope this helps

  • Luke A Krajicek

    Constant no service this morning, sort it out EE. Your messing with my work now

  • Louise H

    Broadband down in Co Durham for about half a hour DH9

  • Cody Page

    internet not working in bn16

  • Julie Crow

    No home broadband Worcester WR5 2PJ

  • Julie Crow

    No internet in Worcester WR5

  • MarinaA

    This is appalling. Unable to send or receive calls since Monday, it’s now Wednesday evening. Thankfully I still have wifi. Based in Warwickshire. Absolute nightmare trying to meet up with a someone today, I had to go back home just to get connected to message them and then drive back to find them. No email from EE to explain whats going on, & no joy when I tried to call EE. Such bad service. Is this ever since BT took them over? I thought EE were supposed to be the best network

  • Brian Wallis

    come on ee get this mast sorted at co4 area otherwise I’m off

  • Ryan Gough

    Iv hadn’t no data or internet access since 1am in Aberdeen and surrounding areas! Wtf EE I can call out, receive calls, send and receive txt but anything that requires data will not work! (And no I haven’t run out of data)

  • John Deakon

    150 recorded message saying sorry for problems……………no internet access or email contact to their website……………………no customer service to say whats going on……………….contract ending soon……………….must look elsewhere………………..this is some sort of joke

  • Wendy Jones

    I’m living in South Wales my mobile connection isn’t working either tried ringing them all day only to receive an automated message still unable to speak to someone ridiculous !!

  • barrowcroft wood

    Same here can call mobiles and surf the web but calls to land lines either don’t connect at all or give out the engaged tone when I know it’s not, as I tried ringing my own line and my friends and my daughters.

  • Tim Rogers

    I’ve had a guts-full of EE as my phone provider, and their crap service. I’m cancelling my contract with them as soon as I get to speak with them. Contract reached it’s conclusion span today, quite ironically. Surely EE are in breach of contract, as they have consistently failed to provide me with a reliable service on more than several occasions last year: and this?

  • Heid

    Connects fine to other mobile networks but can’t complete connection to landlines or receive calls from them. Seems ok (ages to dial but eventually get ring tone) from my end but landline phone doesn’t ring. When called from landline, they can hear my end ring but I get no call or missed call alert.

  • Ana Newman

    Rang 150 and they said I will get an update within 48 hours. I have an emergency and no phone. BRILLIANT!!

  • janine

    No calls to landlines at all today only to mobiles?? weird

  • Gill

    Ahhh!!! Cannot make or receive calls!!

  • Elvis Michael Presley

    This happened to me also cur me off but now it wont even ring


    No calls – in or out – today. Rang 150 and they suggested calling back “tomorrow”

  • Robyn

    I’m with EE and I haven’t had signal since Tuesday!!! It’s an absolute joke! Better get sorted.

  • Peter

    Is BT / EE Mobile service down in Whalley, Lancashire please? 2 mobiles and a tablet out of service.

  • JD

    On orange ee, my dads in hospital can’t top up.

  • JD

    My dad tried to top up with voucher but doesn’t work. Whats going on? Service unavailable?

  • Silvana

    Is anybody able to speak to EE customer service today? I tried to call them 5 times and I get disconnected after waiting for 20min.

  • Kirsty Chapman

    I can’t send messages or receive messages to my partner on EE I’m on o2 is there a problem

  • Bob shiell

    No ee signal in yo89nq again! No4g either getting sick of dropping calls when is it going to be sorted!

  • Gary

    Says unable to top up on ee with a voucher ,just says problems with all top ups also text on 150 not working.this is shocking been 3 hours now

  • Robert Feal-Martinez

    Rosneath Scotland mega speeds normally for last few days just 8mbs down 0.27mbs up. What is going on.

  • Dave Orton

    No broadband in Wainfleet, Lincs. Told others have reported and local problem and to expect 48hrs delay. Outrageous! Second issue in as many months.

  • Tony Maloney

    Txts not sending and ring/txt tones sounding a bit strange

  • Eileen magee

    No service since i signed up on 12th. Now they have admitted a problem which will be sorted in 16 hours. BT67 9 AQ

  • Nick

    Reception been poor in NE26 (Whitley Bay) for days now. My 90 year old mother has hardly been able to receive or send a text nor receive or make calls. Hopeless – she needs access to a properly working phone. She has a contract with Virgin but they just told me to get a new provider! Brilliant….

  • Chris Bennett

    my net back but not phone its dead but ring soo asnwer it makes werid ring

  • bradley melton

    internet has been down for days now whats going on ??


    No signal DE55 6 EL

  • Vijay

    I am having signal problem from nearly 4 days now and as EE said they are the best in network, rubbish. I would like to have compensation for that because for EE for 1 penny the can send you to court

  • Lydia

    If had no signal for about a week now very poor please sort it out !

  • Tony Dafinchy Turrell

    How are you posting then

  • Tony Dafinchy Turrell

    How long is this going to last ???

  • Sabrina pizz

    Bank holiday Monday – EE broadband is totally down what exactly am I paying for right now!!!!

  • Kathy Halstead

    No broadband in Bognor Regis for 4 days

  • Claire Grant

    No service yet again in Harleston. Happens most weeks, got cut off last week during an emergency call. Luckily I have a landline

  • Becky Johnson

    EE is total garbage. I have just been trying to talk to someone with a EE phone. We got cut off 14 times. I was ringing from a landline. This problem has been going on for a month now and you have done absolutely nothing about it. This is happening on a daily basis.

  • Isobel Roberts

    Ive had no signal for almost 2 days, message reads Emergency calls only

  • Yvonne Burnley lancs

    my iPhone has just died on me it is completely blank no sound etc is there a problem with ee or is it my phone.
    has any one else got the same problem, ?

  • Jackie Parkinson

    mobile network problems again can’t send or recieve calls, been a nightmare this happens far too often, rang loads of times about this all they say is no problem.

  • M g thornton

    No signal/service in SG19 3 for 2 days. This is a reoccurring problem.

  • Paul – Admin

    Two weeks now mobile broadband 4gee very unstable. Good speed when connected but connection only holds for seconds or few minutes at most. I am static with pro router and external antenna. Neighbour has same problems. Rural location so dependant on 4g for internet. Filed loads of reports told loads of times problem fixed now told ongoing work taking longer than expected. Driving me crazy now. Area CB224WF. Anyone else nearby got same problems?

  • Maureen Haigh

    Phone shows No Service part of yesterday and all today. Holywood Co Down

  • Tracy Weston

    Internet is so slow Carnt use it ST3 5BQ AREA.

  • Macky

    T mobile what are you doing!? Could you please fix these problems!? This has been going on for months in different areas! Why is this? You advertise you’re the best network in uk, does it look like you are lol :)!?

  • Macky

    I suspect there’s many more customers down than on the chart! As people can’t call to report, it’s just not on! I’m furious… I need to be able to get incoming calls and call out and text, can’t even ring 150! Says no network registered!

  • Macky

    Has it been fixed please where you are? I can’t make or receive calls or texts, but strangely mobile internet fine thank god!

  • Macky

    Is it fixed now please? I can’t make or receive calls or texts, but strangely have internet…! I’m t mobile, are you EE or t mobile? I’m wondering if it’s just t mobile customers having problems… Trying to figure things out, so resolutions can be made…

  • Kelly R Jones

    Rubbish I did update on my phone and now no signal on phone I’m OK at home as I have my WiFi but thats still slow but as soon as I go to workor out none I need my phone out and about my data ain’t working so can’t use Internet or any of my aps. Getting a bit fed up now

  • patrick smith

    no service all day in Swindon lady in EE shop said normal service back within 48 hours we will just have to wait and see lol

  • Mike

    Can’t make or receive calls but can receive and make texts.

  • Farrakh

    From inverness – Internets completely down on phone, few others here at work with EE too have the same issue…..Thought EE were the best hence their extortionate costs….

  • Pat

    Very intermittent and slow service in Bury St Edmunds Suffolk. Emails coming two days behind.

  • Mark Grantham

    Hayling Island and havant rubbish signal even after repeatedly re starting

  • Em Wilson

    No signal for the last 3 days

  • matt w

    In Malta on holiday with no service, having yours local bars to get wifi to be in contact with family in U.K.
    Hope it’s not much longer as need to check in online too

  • Jenny Dockerty

    Don’t seem to have any phone signal, been searching for the last 20 hours. Frustrating – any ideas what to do next?

  • Graham

    Very limited to nothing phone Internet signal in Salisbury….. running in “E” rather than 4g which is rubbish

  • Andrew Prevett

    I’m having the problem today, was fine earlier but no internet access since. Had same last Sunday.

  • Tracy

    This is bad ! No signal at all ! I am alone just had a hysterectomy and can’t get hold of anyone due to no phone signal !! Time to change I think !! Disgraceful

  • Louis Pemberton

    Network has gone down for the 6th time in about two weeks it seems. Completely unreliable, what are you doing? Sort it out. We don’t pay for contracts so we can’t use our phones outside of a localised wifi source.

  • Jayne

    No service for two days then intermittent since then. Husbands phone also, firends in the area experiencing same problems. I mnow its Devon, but its also 2017! Not good enough.

  • Julie ANNE DAVIS

    What EE doing my signal on my phone totally rubish. Second street bràdfòrd

  • Helen

    Not able to use phone for 2 days. Needed for hospital calls. Not good enough . Useless

  • Joanne Aquilina

    No service on my EE mobile ( Walton on the Naze) not happy at all, need my phone for work purposes.

  • lukejohnson

    No signal for 3rd day. . Only works on parents wifi

  • Neil Readman

    no virgin mobile service in Guisborough

  • Barbara

    This is the third day with no signal at all in my part of Heckington near Sleaford.

  • Karen Loftus

    No signal for 48 hours now. Yet again this year not good enough

  • Jayde Askari

    Network dropping all day so far. Aberdeen, Scotland

  • Kathryn Gibson

    No coverage/intermittent in Cheltenham for 48 hours now…..

  • Annie Bedford

    Emergency calls only south hayling today 4 July. Can’t connect to any other network either. Completely rubbish.

  • Maggie

    Cannot receive or send texts or ring in or out

  • KIM


  • David Rowarth

    Very irregular mobile signal in North Manchester for several weeks now. Keep telling me engineers working on problem in M40. ( I’m in M35 ).

  • Erin Burton

    Have no signal can’t make a call use data r message. Only go online with WiFi is anyone else having this problem. Even reset my phone. Feeling gateshead

  • Mary Davies

    No signal in Widnes Cheshire. Usually a very good signal. Why is this

  • Darren Tomkins

    You’re not the one!

  • Mike Sands

    No signal in Kenn, near Exeter today!!

  • Demie Hall

    I’ve had no signal all day up here in cloudy Aberdeen, Scotland. What’s the story?

  • John

    No service today,Colchester,what is the problem

  • Lucy Culmer

    No signal or data for almost 24 hours in woolwich london

  • Vrjeff

    No signal in Folkestone or ashford! Areas where usually full signal.

  • Lee Jones

    Hi I upgraded my phone to the Samsung s8 plus on the 5th of june when I make a phone call the signal keeps dropping even tho i have full signal and the ofher person has full signal to an then keeps going dead and ending the call this has been like it since I had the upgrade to this phone tbis is driving me mad help

  • Barbara Cole

    No mobile signal in Hadleigh Suffolk now since Tuesday evening, 6 June. It’s now Thurs evening 8 June so well past 16 hours they gave out yesterday for restoration of service. Appalling, especially as you can’t actually speak to EE about it.

  • Nathan Jones

    No mobile signal all day today in Chippenham.

  • Scot Lester

    Once again no mobile signal, this happens at least once or twice a month. Not good service at all.

  • Jane

    Have always had a signal on mobile at home mk18 5du UNTIL 17 days ago NO SIGNAL. Was told by EE 4/5 days to sort out as they were working on transmitter that was 10 days ago!!

  • Ian Dobbin

    No home broadband for last day or so. Coincides with the closure of the email service….

  • Sophie Merlo

    Been having problems for months now in Bristol – not being able to make or receive calls – missed countless important ones plus frequent outages where no network signal. Texts if arrive arrive with big delay.

  • Hazel Allen

    No telephone connection in orpington BR6. EE said 16 hours to rectify. That was 24 hours ago. Husband seriously ill in hospital – i need my phone to work!!

  • Lee Maple

    I have just joined EE today. And I have 1 bar signal…. I thought maybe as it is a new Sim card it needed time to get going but No…. All day long I can’t call anybody. I have to say this is not a good start for a new phone…..

    Kendal LA9.

  • Andy Scholar

    Horwich near Bolton. No network

  • Desmond Orpin

    Peterborough – broadband loses internet connection almost constantly – impossible to use – EE say no reported problems!

  • Sharon Willis

    Not able to make phone calls today, no signal. SK14 1RA

  • a disappointed customer

    No internet in great barr, Birmingham and that includes when I’m outside.
    have been experiencing this all week and as I am currently working in that area and need my phone it’s causing me issues at work now.

  • Michael Vandepeer

    What’s going on EE no network for two days, when is it going to be sorted out, my post code NR319NU

  • Sanity Prevailed

    Been terrible all week – poor call quality and dropping calls, South Staffs, WS14.

  • Mags

    Practically every call take either cannot be answered straightaway – doesn’t connect or drops out. very soon after the call is connected. I am self employed and this makes me sound very unprofessional – does anyone know what the cause is?

  • PK

    No home broadband for last 12 hours cv3 coventry but ee say I’m lying. Because everything is ok…..

  • Neal Higgins

    No service since 3pm on the 23.5.17

  • netfetter

    Two weeks now and still not able to make or take calls. Nothing nowhere is really living up to its name now!

  • MeJulie Mead

    No signal since yesterday I’m in london, WTF

  • Helen Cartwright

    My son has had no phone since Friday in staffordshire! Bloody ridiculous to have nothing at all

  • Craig

    No signal yet again in medway, 3 days of problems so far.

  • Charlie Bloom

    No network Coverage in East Sussex for over 48hrs!!!!!!!!!!! This is bloody dangerous, as I need my phone to get emergency calls!!!!!

  • Neil

    No 4G data from Medway Kent all the way into London and still no 4G in London

  • John Arnold

    I’m just outside Southampton in line of site with a signal mast but no phone coverage for several hours now… Finger extraction time, EE !

  • Kat Martin

    EE you are rubbish …no signal or anything in Winsford Cheshire for 48 hours now! Bet we don’t get anything knocked of our bills though

  • Muriel Dunham

    We have not had and still don’t any signal with our phone’s in pocklington today

  • Insa Sieglinde Lyons

    Get your act together EE! So $$$$$d off! Hardly a signal every night for the last few days!!!!

  • Mike

    no coverage in Whitehaven, Cumbria for the last few hours

  • Glenn

    I have had no EE Netowrk coverage in Wokingham since yesterday morning.

  • Blaine

    I live in Leeds even though this is not the case because it doesnt matter where I am my EE signal and data keeps vanishing. This is not good where it keeps dropping all the time.

  • Felicity Cawthra

    No signal all day today can’t phone or text but can go on net live in Oxfordshire although it says there no problem


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  • Bob

    Been 4 days now. This is horrendous – Glasgow UK

  • Martin Noodle Greening

    Not had any 4g service since yesterday.. Even though it says there’s no problems in my area.. If that’s the case why can I only go online if I’m connected to WiFi???? Bedfordshire area.

  • Scott Duggie Dugmore


  • Scott Duggie Dugmore

    3 hours now

  • Scott Duggie Dugmore

    No phone signal in Risca

  • Steven Barry

    Been having problems most of the day in Sandhurst Berkshire.
    Phone says I have good 4G signal but am not getting Emails and am unable to search on google.
    Strangely though, texting, phone calls and Facebook seem to be working. Cannot understand how a web browser is not working yet Facebook is.
    To top it off, our Wifi at work is being twattish too so I haven’t even been able to use that much either.

  • GBurn

    Struggling in Norwich also…showing 4G but no connection.

  • john wolves

    No EE internet in Wolverhampton

  • Wesley Davies

    This has completely ruined my lunch

  • Eddie Hudson

    Best and most reliable 4g internet they said…

    No mobile data BR54QL


  • Abz

    4g signal but no connection.
    I’m birmingham

  • Matt

    I have full 4G signal yet no cant access any data

  • Adam Hoath

    Down here in South norwood also

  • leanne

    no 4g when its needed not happy

  • Oslo

    Thats funny because I have full 4G signal yet I have no Internet.

  • Steve

    I have no mobile 4G internet, its ok on wifi though. This means data is not working.

  • Paul

    I am in Richmond and yet another day without service, 2 hours today let alone all the hassle with service during the week.

  • Aleiaha

    No signal dn212nt taking the mick now

  • Nicky Bennett

    No signal in haywayds hearh since friday morning and we are now official on to sunday morning! Not happy

  • Nicole

    Can’t make or receive phone calls which started yesterday (Friday) morning and can’t access certain websites which is still going on. However, texts, What’s App & e.mails seem to be working at least for the moment. I’m in Haywards Heath, West Sussex.

  • Daniel Portlock

    Ee Internet down GU10 area

  • Bart

    No signal after recent iPhone update. Perhaps related???

  • Jay Phillips

    No signal all weekend what’s happening EE

  • Brian Haselden

    loosing signal at least once a week, switch off mains Electric wait 10 seconds then switch back on and Broadband again

  • Gillian Williams

    No service available here in Newcastle to, can do internet but no phone calls or texts not good enough EE.

  • Carla West

    No signal all day PL288QA

  • Lily Donald

    No signal over 6 hours St Helens

  • Clare Tobin

    no signal ox15 05/04/17

  • Ashley Cantor

    No signal SG9 9NY North Easts Hertfordshire

  • Venice Edgar

    No signal parts of yesterday 1st April and today on 2nd April CV22 ????

  • Chris Mclean

    Can’t connect to the ee provider on my phone . All I have is emergency calls only.
    My phone says ee unavailable. Not realy happy.

  • Chevaughan

    No signal camborne Cornwall

  • Matt

    De5 area Denby Derbyshire – no signal all afternoon on 3 different numbers. Bloody farcical

  • D kerry

    No signal near St Albans since Weds. Have been told problem fixed and it so isn’t.

  • madwoman

    no mobile contact for three days – new phone – rubbish service!

  • Teena

    I live in Corsham & haven’t had a mobile internet signal for a over a week. I will now switch to O2 as I am not happy paying out for a service that does not work.

  • LJ Ashurst

    EE Loughborough LE11 1JS, very weak mobile internet signal at best 1 bar 4G and 1 bar 3G.

  • joyce

    No Mobile since they messed about 10 days ago, told me they had done it but no way . Trying to run a business its Disgraceful in this age .they call it progress Ha Ha

  • Liz Lynch

    We live in Bower Hinton and have the same applied from the person before me , no phones since Jan also not well and pensioners ! Phone also our lifeline since last Nov when we had no landline for 5 weeks 2 days ! Appalling service they no longer even keep in touch since 26 th Feb . No 150 or 453 .

  • Gordon Wynd

    No phone line since Monday now no internet

  • Jules

    My Mum lives in Martock Somerset and her phone has not been working since JANUARY.
    Her phone is her lifeline as she lives on her own and family live in Bristol.
    I went to EE shop in Yeovil and they told me a story about the Farmer not letting them on the land where the mass is.
    As my Mum is PAYG and has £16,91 on her phone she will not get this money back and was told, more or less “tough” she won’t get a chance of getting her money back.
    I went into Carphone warehouse next door and spoke to a very helpful young male and female assistants, who could not do enough to help. Suggested changing to 02 although this will mean a change of number and loosing the money on her phone.
    This service is disgusting.
    Not sure how it would effect you on a contract, but PAYG is a joke. My Mum is on a pension and cannot afford to throw away £16.91.
    I really hope this gets sorted ASAP.
    Seriously thinking of writing to the local paper to make people aware before signing up with EE.

  • Darren

    No signal this evening in Norwich.

  • Julia Witts

    No signal since Tuesday morning. Crickhowell, Powys.

  • Lfc

    Doesn’t matter where the locations is signal is terible it’s really annoying can’t deal with it worse network ever sort it out waste of time trying to fix it because ano they won’t do nothing pointless being on this network wtf

  • Graham Aitken

    We left BT to go with this joke broadband service, we have now had it for about a month and find this internet service practically unusable despite receiving text messages to say fault in the area has now been fixed, we live in the quedgeley area of Gloucester and have signed up to an 18mth contract with problem after problem, once problems are reported EE are always quick to respond but service is up to now useless, I am sending this message on my mobile phone using my data, my phone is also EE payg which is actually very good, that was partly why I changed to EE broadband what a disappointment. Which we now have to live with for another 17mths.

  • Sue

    I am in South Petherton and signal intermittent for days but today nothing at all! very frustrating!

  • Paul

    No phone service for 4 days in Crowborough, East Sussex – nothing! No email warning and even after phoning to complain, still no explanation. Awful way to treat customers. EE = Excuses, Excuses! BT seem to be having problems too. I seem to remember BT buying EE. Any connection? Perhaps they can’t reach one another to close the deal.

  • Sharon Wooliscroft

    Haven’t had a signal all day in stoke on trent

  • John Roseby

    What the hell is going on with EE almost no signals for 5 days and no info as to is the problem !!!!!!!!! disgraceful

  • Barry Gadd

    Over the past 2 months (maybe more) have had to switch router off-on approx once per day or every other day to get an internet connection. Have rang EE (very helpful but have not solved the problem). An engineer called today and will arrange a BT visit. Has anybody else experienced similar problems?

  • Anita

    Still can’t get network in pe7 what is going on? Not good enough!

  • sean

    no signal in martock south somerset since early jan. getting PUK from them is a mare!

  • colin

    No signal sy11 Shropshire

  • MA

    Hi All, am with EE. Why is EE Service down today it’s actually annoying me now I want service back now!

  • Lauryn

    EE has told me I’ve had no service for 3 days and I’ve been stuck on holiday in London with no contact with anyone! It’s just not good enough!

  • Sallyann Marshall

    Signal bad for the last three days it keeps dropping out, even with a signal booster in the house! Grimsby

  • Clive Coomby

    No home broadband in Blackpool what is going on EE

  • Romancitizen

    Email down AGAIN ! Orange/ EE (which should be called NA, NOTHING ANYWHERE), is the biggest pile of poo in christendom.

  • Steve Foster

    Unable to make or recieve mobile calls ha46pw area

  • Dom

    I have lost mobile and data signal in Edinburgh this evening. I can see vodafone, O2 and Three but not EE

  • GP Andrew

    no ee 4g broadband in sn4 9nf area.

  • Dave

    No service in ln12 1bq today

  • Jon Bogle

    I’ve lost 3G and 4G connection for 2 days in Corby, Northants

  • Sue atterbury

    I have no signal today. Usually ok but absolutely none today.

  • Caitlin Ovens

    No signal in the CF83 area and a lot around South Wales. I can’t send or receive texts and neither can lots of people around me

  • Andy Howells

    Service is really bad today what is going on with EE ? Tried calling EE to Discus my Issues and they cut me off. At the moment there is no service. SN78

  • Denise Booker

    S36 1FJ Had no service since Monday keep receiving e-mails saying problem is taking longer to sort than anticipated but cant use phone or messages it’s getting beyond a joke now.

  • Cori

    No service Today. Bad

  • Had enough of ee

    I’m in Kent and haven’t been able to send or receive texts all yesterday and today, all textssent to me yesterday came through at 12 last nite including one saying I had to pick my child up early and it’s still like it this morning I need to be able to get messages from my clients straight away pissed off with ee to say the least

  • Gill jones

    No connection np10 area

  • sick of ee

    cant send texts yet again


    No wireless northern Ireland

  • Michelle Day

    No 4G coverage in TN22 today

  • I don`t bloody believe it

    Can`t phone anyone anywhere from Cyprus today, It`s often on the blink here. You can`t dial 150 and speak to anyone either anymore. Their website is of no help whatsoever because all the numbers are unavailable and as far as I can see there are no email addresses I can use to contact anyone with. There is a postal address though, perhaps I should sit down and write them a letter and do it the old fashioned way maybe that would work. Do you know an email address I can use to contact EE/Tmobile with please.

  • CheshireSmoggy80

    CW11, no WiFi calls for a few days…BB and WiFi working fine though. I’d ring customer services…if I had signal…

  • Nicola Wright Was-Bradley

    Our Internet hasn’t been working properly since yesterday. I am in Weymouth Dorset. Can anyone tell me what is going on ? Thank You

  • glebealyth

    EH29 9GB


    Get your act together, EE.
    Another customer lost, come contract end.

  • Dave

    Having problems with data in Europe!

  • jane

    Anyone having problems in Europe today with an ee/orange phone trying to call either France or Portugal??

  • Tony Waack

    No signal at all so far today in Melton Mowbray, Leicestershire any Ideas when its back on

  • Joan k

    EE constantly dropping out bn18 area.. Drives me mad. EE shop told me to go on line to check and complain.. Great help! I would leave EE if I thought I could find a reliable service. Times I feel like throwing my phone against the wall with frustration.

  • Dana Kerstein

    No service as of Friday 13th in London.

  • Mrs Gow

    No Service in Scotland – lots of snow and bad driving conditions so today is the day I need the phone. SORT IT OUT EE

  • Mike Groves

    No WiFi calling
    Intermittent cellular 2G, 3G, 4G. No Service
    DE11 7AR. South Derbyshire
    Since 16;00 12/01/17

  • David

    CO139LG Frinton, Essex. Mobile ok but broadband/WiFi service unusable most of the day. Very concerned if this continues.

  • Daisy

    No service SO16 6QP

  • Chris Hare

    Very poor or no signal in Staines today.

  • Bob Daly

    No service in Kidderminster

  • Edyta

    All day I don’t have signal and my phone is unable to connect with the network.. what is going on ??

  • No Service Sam

    No Sevice in Dartford Kent

  • Emily Wallder

    Keep losing signal in Canterbury, Kent. I seem to be resetting my phone every 10 minutes. Been going on for about 3 weeks now.

  • Jonno1972

    No service today in Shrewsbury SY3

  • Paul Allen

    Signal down again not had anything since last Thursday 29 Dec in the LA3 area of Morecambe


    I have never had a problem with my signal for my EE/ ORANGE network when in my flat in the BS3 area of Bristol, but for the last 2 weeks my EE sig signal while in my flat has been either non existent. I have just visited the local EE shop in Bedminster, Bristol to see what the problem is, the customer service was excellent and they changed my SIM card but I still can’t get a decent signal. Does anyone else have this problem?

  • Jamie Shaw

    No service Reading, Shiplake, Wargraves!!!

  • mylovelybmw

    NO EE signals at all lost connectivity since last month and still direct debit taking payments

  • naomi hill

    In Belfast
    yesterday no signal for about 4 hours – no messages going or coming and unable to phone out, callers in went straight to voicemail. Down today again for a shorter time so far

  • Hammy

    No ee network today again,I’ve a work phone and need it for work,I thought ee was good,but it appears they can’t do there job and sort it.looking like I’ll hav to change back to my old network if ee can’t sort the problem,I can’t receive text or calls thus ain’t good

  • Jackal

    Worcester, Midlands – Had H+ (If I’m lucky) for the best part of 2 weeks. Signal keeps cutting out for phone itself and often get messages failing to send. This is ridiculous now, been with EE for years but will DEFINITELY be changing provider next upgrade.

  • oli

    no signal in manchester M27 – 5 miles from City Centre!!! Been down for hours now and this is a work phone! SORT IT OUT! I have only been with EE for one month and this has happened twice, it happened twice in 6 years with Tesco

  • TracyD

    Signal has been rubbish for the last week. EH 20 area.

  • Fareena

    EE has not restored my service for 16 hrs till now after paying bill. There is no update on website or app!! So annoying!!
    Rang 3 times yesterday. Had 1 advisor saying they are notified there is a technical problem. Call back after 24 hrs nothing they can do and the other two a visors had no idea of any problems

  • Mel

    Texts taking over 8 hours to deliver! Still have a pending message from midnight last night!

  • Tracey268

    No signal sy13 area

  • Damien

    This is getting beyond a joke now ee sort it out !

  • M31666

    No signal in Swindon since early hours of this morning.

  • psh

    no signal in le65 1dp

  • psh

    no signal in le65 1bp area

  • paul chant

    No signal in west dean salisbury since Monday such a crap service

  • Snake

    No service in Hong Kong

  • Max

    No coverage le19 area

  • Bil

    No signal in Roswaithe, Cumbria

  • Macca83

    No coverage BT47 area

  • Jay

    Aberdeenshire – No Signal for 99% of time today Very occasionally got one bar.

  • T

    Problem in KY8 area……really annoying!!

  • Robert Jenkinson

    Since 4 days ago my Internet is all over the place is this due to bt taking over and all I get is we can’t help our services are down any one eles ???

  • Gail Osborne

    When is this problem getting fixed?? and are we getting compensated for it?

  • Donald

    Milton Keynes. No signal for over a week now. When I use my 3 connect Wi-Fi and dongle, both are working fine and report network 4 in use.
    On trying my 3 X EE 4G devices all work for a couple of minutes then drop internet. The network in use at the time has incremented from 9 to 12 !
    ie. network 9 then 10 then 11 now 12. Have reported this 3 times to EE. Note from them yesterday to say they have fixed it only to try tonight and STILL down. Will ring them later. Very bad service from EE.

  • Lisa Shelley

    Is anyone else having problems with signal in WD6 area? Phone been “searching” network for a few hours now!! V. Frustrating

  • Laura

    No signal since 14 Nov wen we signed up Milton Keynes

  • Jacqueline Mitchell

    No signal in FK10 area for 5 WEEKS & all EE tech team can say is that there is definitely a problem & they don’t know when it will be fixed. Disgusted with the lack of information given

  • Daz

    No phone or internet signal for 2 days now – Seaford East sussex

  • kaz

    No signal

  • kaz

    Markyate Hertfordshire AL3

  • me

    No Signal for last 2 days in Folkestone, Kent.

  • lukejohnson

    Might be able to make calls if you set your phone to 2g.. though that means you might not get Internet. But weigh up the pros n cons

  • lukejohnson

    EE site always says no problem lol.. even their staff are told to deny it as my friends a mobile engineer. If you keep complaining they might update your settings so your phone tries to log onto the mast with the strongest signal… however if the signals been downgraded or there is a fault it means nothing … just a way of diluting complaints.

  • lukejohnson

    No network in S63 area of South Yorkshire for nearly a week now. Don’t bother ringing them as I’ve been having this for nearly 12 months and can’t waiT for my contract to end. CUSTOMER SERVICE is hardly non existent. . Discount offered for one month but problem continues and never gets any better.

  • Steve D

    EE in warwickshire has been dreadful the last few weeks. Today (Sat 12 Nov 2016) was attrocious. This werk, 4G has been intermittent, and often there’s either no movement on loading a webpage, or No Service comes up. Pretty dire.

  • MondeoMan

    No 4G data in Malvern since Wednesday. 3G signal level also looks quite low.
    What makes it worse is that I suspect the base station is transmitting a partial 4G beacon signal because if my Huawei B593 router is in AUTO mode it does not receive any data signal – it has to be manually reconfigured to 3G to work at all.
    Router works fine in AUTO with a Three SIM……………..

  • Sarah Chisholm

    No signal in Longhorsley Morpeth all morning!

  • Kas Satala

    On and off with “No service”since 8th of November !

  • Cherry Cullen

    No signal In falmouth, cornwall today for me. been down for a few hours

  • Andy

    Still no 4G here in Malvern. Sort yourselves out EE.

  • Alan Ford

    Worcester 4 days now no 4g connection….is there a problem ? EE website says no issues hmm ! everything else is working I get H and H+ connection but NO 4g

  • Thomas

    Had no signal all morning, TQ12 Devon.

  • Abbey

    Signal keeps going in Worcester , West Midlands

  • Felix

    No signal at EX14, Devon.

  • Andy

    No 4G in Malvern, Worcestershire since yesterday.

  • Blair Moore

    No signal in Brampton

  • Melissa

    Two days now in Worcester/ droitwich area

  • Amber

    No signal Harlow Essex

  • Annoyed

    No signal in Campbeltown argyll for 3 days!!! Get your act together EE this is unacceptable.

  • pohodicek

    No signal Norton on Derwent

  • Clare Silversides

    No signal at all in Malton North Yorkshire, so paying for 4 contracts that we cannot use, i expect every now and again to have the odd issue, but this is a regular occurrence, if there was any way i could get out of these contracts i would. Absolute rubbish, the customer service is very poor too!!

  • Michèle Francis

    no signal nr southwold , suffolk. this morning or yesterday.

  • Chris Harris

    I am still waiting for ee to port my mobile number, now into day 4 with no mobile contact, not a good introduction to BT or EE

  • Julie

    Same here in Bury St Eds, Suffolk :( . Also my aunt has no signal either (Vodaphone)

  • Jeff

    1 bar or no signal today in enniskillen, n Ireland.


  • Kenny west

    Just driven from newhaven to buckie (over 600 miles) and have had no signal!!!

  • Angela

    No signal in Clare Suffolk yesterday or today .

  • Daphne Willson

    2nd days without EE signal in Scarborough N YKS.

  • Sarah

    No data signal today and no signal at all yesterday in summertown / kidlington oxfordshire

  • Tansy

    Anyone else’s EE signal searching mine as all night since 12 still now At 8.51am Lincolnshire area?

  • Elizabeth Barker

    Is the we network down now….I have no signal at all

  • Paradroid

    Got no EE signal in Sutton Coldfield.

  • Lin Davies

    EE signal use to be really goo, now it’s hardly ger a signal around North west and Wales :-(

  • margaret mcintosh

    Very poor mobile signal in the Scottish Highlands to-day whats the reason ??

  • Ethan Beck

    poor to almost non-existent data speeds G4 0JP, near Glasgow Caledonian Uni, today and yesterday.

  • Charlotte

    I can get emails and have full signal. Can’t send nor receive messages. Same with
    calls. West Dorset.

  • Ian Saunders

    No phone or internet access for 2 days
    around Braunton N Devon.

  • Becky

    No service phone won’t even pick ee up. Ribble valley

  • Jimmy

    EE is stating it is having problems with its 4G network due to what it believes to be a DDOS attack, they have informed me to drop to 3G for the time being

  • Bex

    Can’t access internet at all today. Yesterday it was bad as had to reset my mobile EE box 5 times but today nothing. Called and they said the server is down. But I can see no problems reported above. Anyone else having problems?

  • Mohammad Asad

    Bad reception, Internet is very slow

  • Kevin

    No signal on ee network unavailable says when manual try find network 4 days been like this no answers or anything customer services in hiding 40mims in question no answer

  • Victoria Spencer

    Can’t send texts, intermittent signal slow or no Internet North East lincs no data roaming

  • pete bradley

    5 days and bloody signel in Weymouth wot the hell is going on

  • Derek Jackson

    Little or no signal from EE in South Cave,East Yorkshire

  • Mark Farrant

    No service in Fakenham Magna, Norfolk for 2 days, near Bury St. Edmunds is 100%

  • pete bradley

    NO network in dorset for four days no fun

  • Lioness Desireble

    Can’t even top up my phone. I tried doing it online twice and it says card decline or error and it takes the money off and I don’t receive it back

  • Chris Ather

    Service down all day in Leeholme, Coundon, Bishop Auckland 12th of October 2016