EE network problems and no signal

Everything Everywhere provides services focused on mobile phones and home broadband, so you can gain access to the Internet or make calls at home and while mobile. When the EE network runs into problems, or you receive no signal on your mobile phone and cellular iPad, then this will lead to complaints.

EE-network

At home you could use an EE signal booster, but in most cases the network outage could be out of your hands thanks to service disruption. You will see status reports in regard to no mobile signal, or the lack of mobile Internet within the reports on this page.

Reach out to official EE help with the contact details found on this page, or if you have signal problems right now then share the location.

 
 

EE Status insight for Thursday 8th of December 2016

If EE is down today, then reports will be found below.

EE Problems? Share your issues with Down Today readers:

  • Hammy

    No ee network today again,I’ve a work phone and need it for work,I thought ee was good,but it appears they can’t do there job and sort it.looking like I’ll hav to change back to my old network if ee can’t sort the problem,I can’t receive text or calls thus ain’t good

  • Jackal

    Worcester, Midlands – Had H+ (If I’m lucky) for the best part of 2 weeks. Signal keeps cutting out for phone itself and often get messages failing to send. This is ridiculous now, been with EE for years but will DEFINITELY be changing provider next upgrade.

  • oli

    no signal in manchester M27 – 5 miles from City Centre!!! Been down for hours now and this is a work phone! SORT IT OUT! I have only been with EE for one month and this has happened twice, it happened twice in 6 years with Tesco

  • TracyD

    Signal has been rubbish for the last week. EH 20 area.

  • Fareena

    EE has not restored my service for 16 hrs till now after paying bill. There is no update on website or app!! So annoying!!
    Rang 3 times yesterday. Had 1 advisor saying they are notified there is a technical problem. Call back after 24 hrs nothing they can do and the other two a visors had no idea of any problems

  • Mel

    Texts taking over 8 hours to deliver! Still have a pending message from midnight last night!

  • Tracey268

    No signal sy13 area

  • Damien

    This is getting beyond a joke now ee sort it out !

  • M31666

    No signal in Swindon since early hours of this morning.

  • psh

    no signal in le65 1dp

  • psh

    no signal in le65 1bp area

  • paul chant

    No signal in west dean salisbury since Monday such a crap service

  • Snake

    No service in Hong Kong

  • Max

    No coverage le19 area

  • Bil

    No signal in Roswaithe, Cumbria

  • Macca83

    No coverage BT47 area

  • Jay

    Aberdeenshire – No Signal for 99% of time today Very occasionally got one bar.

  • T

    Problem in KY8 area……really annoying!!

  • Robert Jenkinson

    Since 4 days ago my Internet is all over the place is this due to bt taking over and all I get is we can’t help our services are down any one eles ???

  • Gail Osborne

    When is this problem getting fixed?? and are we getting compensated for it?

  • Donald

    Milton Keynes. No signal for over a week now. When I use my 3 connect Wi-Fi and dongle, both are working fine and report network 4 in use.
    On trying my 3 X EE 4G devices all work for a couple of minutes then drop internet. The network in use at the time has incremented from 9 to 12 !
    ie. network 9 then 10 then 11 now 12. Have reported this 3 times to EE. Note from them yesterday to say they have fixed it only to try tonight and STILL down. Will ring them later. Very bad service from EE.

  • Lisa Shelley

    Is anyone else having problems with signal in WD6 area? Phone been “searching” network for a few hours now!! V. Frustrating

  • Laura

    No signal since 14 Nov wen we signed up Milton Keynes

  • Jacqueline Mitchell

    No signal in FK10 area for 5 WEEKS & all EE tech team can say is that there is definitely a problem & they don’t know when it will be fixed. Disgusted with the lack of information given

  • Daz

    No phone or internet signal for 2 days now – Seaford East sussex

  • kaz

    No signal

  • kaz

    Markyate Hertfordshire AL3

  • me

    No Signal for last 2 days in Folkestone, Kent.

  • lukejohnson

    Might be able to make calls if you set your phone to 2g.. though that means you might not get Internet. But weigh up the pros n cons

  • lukejohnson

    EE site always says no problem lol.. even their staff are told to deny it as my friends a mobile engineer. If you keep complaining they might update your settings so your phone tries to log onto the mast with the strongest signal… however if the signals been downgraded or there is a fault it means nothing … just a way of diluting complaints.

  • lukejohnson

    No network in S63 area of South Yorkshire for nearly a week now. Don’t bother ringing them as I’ve been having this for nearly 12 months and can’t waiT for my contract to end. CUSTOMER SERVICE is hardly non existent. . Discount offered for one month but problem continues and never gets any better.

  • Steve D

    EE in warwickshire has been dreadful the last few weeks. Today (Sat 12 Nov 2016) was attrocious. This werk, 4G has been intermittent, and often there’s either no movement on loading a webpage, or No Service comes up. Pretty dire.

  • MondeoMan

    No 4G data in Malvern since Wednesday. 3G signal level also looks quite low.
    What makes it worse is that I suspect the base station is transmitting a partial 4G beacon signal because if my Huawei B593 router is in AUTO mode it does not receive any data signal – it has to be manually reconfigured to 3G to work at all.
    Router works fine in AUTO with a Three SIM……………..

  • Sarah Chisholm

    No signal in Longhorsley Morpeth all morning!

  • Kas Satala

    On and off with “No service”since 8th of November !

  • Cherry Cullen

    No signal In falmouth, cornwall today for me. been down for a few hours

  • Andy

    Still no 4G here in Malvern. Sort yourselves out EE.

  • Alan Ford

    Worcester 4 days now no 4g connection….is there a problem ? EE website says no issues hmm ! everything else is working I get H and H+ connection but NO 4g

  • Thomas

    Had no signal all morning, TQ12 Devon.

  • Abbey

    Signal keeps going in Worcester , West Midlands

  • Felix

    No signal at EX14, Devon.

  • Andy

    No 4G in Malvern, Worcestershire since yesterday.

  • Blair Moore

    No signal in Brampton

  • Melissa

    Two days now in Worcester/ droitwich area

  • Amber

    No signal Harlow Essex

  • Annoyed

    No signal in Campbeltown argyll for 3 days!!! Get your act together EE this is unacceptable.

  • pohodicek

    No signal Norton on Derwent

  • Clare Silversides

    No signal at all in Malton North Yorkshire, so paying for 4 contracts that we cannot use, i expect every now and again to have the odd issue, but this is a regular occurrence, if there was any way i could get out of these contracts i would. Absolute rubbish, the customer service is very poor too!!

  • Michèle Francis

    no signal nr southwold , suffolk. this morning or yesterday.

  • Chris Harris

    I am still waiting for ee to port my mobile number, now into day 4 with no mobile contact, not a good introduction to BT or EE

  • Julie

    Same here in Bury St Eds, Suffolk :( . Also my aunt has no signal either (Vodaphone)

  • Jeff

    1 bar or no signal today in enniskillen, n Ireland.

    Jeff

  • Kenny west

    Just driven from newhaven to buckie (over 600 miles) and have had no signal!!!

  • Angela

    No signal in Clare Suffolk yesterday or today .

  • Daphne Willson

    2nd days without EE signal in Scarborough N YKS.

  • Sarah

    No data signal today and no signal at all yesterday in summertown / kidlington oxfordshire

  • Tansy

    Anyone else’s EE signal searching mine as all night since 12 still now At 8.51am Lincolnshire area?

  • Elizabeth Barker

    Is the we network down now….I have no signal at all

  • Paradroid

    Got no EE signal in Sutton Coldfield.

  • Lin Davies

    EE signal use to be really goo, now it’s hardly ger a signal around North west and Wales :-(

  • margaret mcintosh

    Very poor mobile signal in the Scottish Highlands to-day whats the reason ??

  • Ethan Beck

    poor to almost non-existent data speeds G4 0JP, near Glasgow Caledonian Uni, today and yesterday.

  • Charlotte

    I can get emails and have full signal. Can’t send nor receive messages. Same with
    calls. West Dorset.

  • Ian Saunders

    No phone or internet access for 2 days
    around Braunton N Devon.

  • Becky

    No service phone won’t even pick ee up. Ribble valley

  • Jimmy

    EE is stating it is having problems with its 4G network due to what it believes to be a DDOS attack, they have informed me to drop to 3G for the time being

  • Bex

    Can’t access internet at all today. Yesterday it was bad as had to reset my mobile EE box 5 times but today nothing. Called and they said the server is down. But I can see no problems reported above. Anyone else having problems?

  • Mohammad Asad

    Bad reception, Internet is very slow

  • Kevin

    No signal on ee network unavailable says when manual try find network 4 days been like this no answers or anything customer services in hiding 40mims in question no answer

  • Victoria Spencer

    Can’t send texts, intermittent signal slow or no Internet North East lincs no data roaming

  • pete bradley

    5 days and bloody signel in Weymouth wot the hell is going on

  • Derek Jackson

    Little or no signal from EE in South Cave,East Yorkshire

  • Mark Farrant

    No service in Fakenham Magna, Norfolk for 2 days, near Bury St. Edmunds is 100%

  • pete bradley

    NO network in dorset for four days no fun

  • Lioness Desireble

    Can’t even top up my phone. I tried doing it online twice and it says card decline or error and it takes the money off and I don’t receive it back

  • Chris Ather

    Service down all day in Leeholme, Coundon, Bishop Auckland 12th of October 2016