Problems with Clash of Clans

Clash of Clans is a mobile app game for popular platforms like Android and iOS, although they are still backed by servers keeping everything running when playing in multiplayer against other gamers. Clash of Clans will go down occasionally, especially when updates are being performed or the servers hit unexpected demand thanks to higher than normal traffic.

The majority of Clash of Clans problems when something is not working focus on connection errors, the sign in, the app not working or opening, sharing on social networks like Facebook, app crashing / not loading, and of course bugs within the game itself. If you are wondering if Clash of Clans is down today, or if others have similar issues with the game, you just need to look at status reports below and share your own issues to gain help from the community.

We’ve included support contacts for the game on this page as well and recent support tweets. If you are having problems leading your army to victory thanks to the online service not working, then we’d like to hear about it.


Clash of Clans Status insight for Tuesday 20th of February 2018

If Clash of Clans is down today, then reports will be found below.

Clash of Clans Problems? Share your issues with Down Today readers:

  • Aedan

    I want to transfer my coc to my iPhone from my old iPad but every time I try to open coc it asks my to update it which I have done multiple times but every time it tells me that my iOS is to old so it updates to the latest update it can and I open it and then it asks my again to update so I can never just get into my game a transfer it help please!

  • Nigonne Ger

    Im Stuck on loading screen

  • Mich

    Me too, it shows loading then it exits itself…..any help

  • Chris

    I also having issues with the app opening, just a black screen, it helps if I restart my phone every time I want to play……

  • Matt Palmer

    Same problem here

  • Dan Stacks

    Me too. This is BS

  • Tyler Cox

    Mine won’t update it is so slow it won’t go to one % at all so technical difficulties

  • Jason Peters

    Hi since the update i am having problems opening coc. The screen is black and timeout. I can open like every tenth time and in vs battle sometimes it searches fot opponents and timesout again. I have tried uninstalling and powering off phone and reloading 2 but still have the same problem. Any suggestions? Thanks i have a samsung galaxy6 phone

  • Deepak Joshi

    What’s about androiders
    Pls help me too only black screen

  • Amyy

    The new clan game feature is not working for my COC account. When I try yo start a new challenge nothing happens. I have completed 2540 coins in it.please someone help. I have also tried uninstall then install again. Still nothing is working.

  • LG

    I went to the App Store app. Clicked the “updates” icon at the bottom of the screen. Refreshed the screen by sliding finger from top of screen to bottom. After refresh it showed the “update” button.

  • Fibrostorm Fibrostorm

    I have a Androidnote 3 and cant bring up my coc game only a black screen appears HELP PLEASE

  • Bruce Wallwork

    I just got it too… Ipad air, go to app store, select “updates” from the bottom then I put four fingers on the screen and pulled down, it refreshed and there it was..”UPDATE” COC yes!

  • Kris Brown

    Just got it, don’t swipe from top down, just grab the middle of the screen and pull down a few times

  • Kris Brown

    When I swipe from the top down it just adds some screen that says “no older notifications” I have an iPhone 8

  • JK

    worked for me as well. Thanks Amanda Huggenkis!

  • Alan

    It’s not working for me either on my iPad Air. It goes to a sleep page, push the round button and it comes back to the same open COC, goes back to update.

  • Tony

    Found the trick that helped me. Follow the steps to refresh. After the refresh go back to the App Store page and keep pulling from top to bottom. Make sure to stay on the app page and it will come up. I had to pull from top to bottom 3 times on the app page to get it to come up. Hope this helps. Worked on my iPhone and iPad.

  • Tony

    After you pull from top to bottom and refresh. What steps are after that? Is pulling from top to bottom the refresh? It’s not working for me. Any advice

  • Anne Thomas

    It’s worked on iPad but not iPod

  • Steve Spencer

    YES!!! Worked on Iphone 7. Thanks so much!! Back to clashing!!

  • Melissa

    Just fixed mine go to updates in Apple app and refresh the page by putting finger on top of screen and sliding down to the botom and a bunch of things shoes an update and one was clash just refresh it

  • Melissa

    I don’t see libbs advice can you please re type what she said I scrolled threw and didn’t see her comment

  • Stefan

    Now it worked, see the explanation of Amanda Huggenkis below, thx!