Channel 4 on demand not working

Channel 4 on demand is a service for those that cannot be around to watch programmes where they are aired. When Channel 4 on demand is not working viewers tend to be somewhat a little upset, so let us here at Down Today be your cushion for complaints.

Channel 4 on demand not working

This service also known as 4oD but now called All 4 is all about catching up and watching TV shows etc whilst on the move via WiFi on your laptop, smartphone or tablet, you can also watch at home via computer, smart TVs and gaming consoles.

4oD (All 4) is short for 4 on Demand and provides viewers with many different programmes, which are shown on More4, Channel 4 and E4.

Main Channel 4 on demand problems, which have happened in the past include the website or apps not working, TV shows won’t play or keeps freezing. Whatever the issue Down Today wishes to hear from you – Go on, have your say below.


Channel 4 on demand Status insight for Wednesday 28th of June 2017

If Channel 4 on demand is down today, then reports will be found below.

Channel 4 on demand Problems? Share your issues with Down Today readers:

  • Mark Boultwood

    Samsung TV recent update since then cannot access “All 4” tried disconnecting TV from router, updating App cannot delete TV does not allow this all to no avail. Any solution welcomed!

  • dadgadbegad

    Failed twice tonight after second set of ads in The Handmaid’s Tale, then the same in Fargo. Really frustrating waste of time.

  • Colin Padgett

    For the past week I have been unable to get past the “sign in/register” page for 4od. The website comes up with the channels and programme selections. I choose a catch-up programme to watch. The site asks me for my sign-in details but the page has no boxes in which to put them. If I click on “register” I get a page saying the address link is down.
    I telephone the Channel 4 customer services line and end up on a recorded message loop which refuses to put me through to a human being who might solve this problem.

  • John Moore

    All4 not working on Samsung TVs but ok on ipad

  • Emma Brear

    Been trying to get onto 4oD on my Samsung for 2 days now

  • Aa

    I have just managed to get mine to work – disconnected from
    Wifi and started app on 4G, once I had got through to the programme I wanted to watch and started it I switched back to wifi and bingo it was working!

  • Susan

    I watched Love your garden on Friday it was fine tried to watch the autistic gardener Monday [y/day] and I can’t log in when is it going to be sorted out?

  • Pam Bainbridge

    It’s ok putting these messages down. But what are they doing about it

  • Pam Bainbridge

    All 4down on my Samsung tv

  • David Carlile

    all 4 down on my Samsung tv now tv box and lap top, I cannot even get the contact link on my lap top, what is their problem ??????????????

  • Cecilia Oeich Basden

    Same here. I thought it was my internet connection but BBC Iplayer worked fine when I caught up with Poldark. Really want to watch last night’s Handmaid’s Tale.

  • Jane

    Can’t get on to more 4 on my Samsung tv

  • Jayne

    Can get all other channels but not 4, wanted to watch The Handmaids Tale, what’s up?

  • Lorraine Meighan

    Don’t bother deleting I’ve tried still no different

  • bl_666

    Only getting as far as loading screen. Rubbish!
    BBC all channels instantly accessible.

  • Elysia Clarke

    Been trying to watch through the PS4 but has logged me out and says there is no account registered to my email address! Tried to set up a new account with a different email address and the verification email hasn’t come through…

  • Chris

    Same thing has been happening with me

  • Alicia

    My 4od isn’t working on both my iPad and Samsung tv. What’s going on? It just shows the loading screen

  • A

    Ever since smart hub updated. All 4 App is not working since last week. It only shows loading screen.

  • Tracy Sheringham

    Trying to watch F1 on my Fire but keeps saying data error!!!

  • Gerald White

    All4 not working. Network error code 159 come up. Cannot find out what this means

  • Richard

    All4 also not working on my Samsung Bluray. Been like this for a while, and appears that this is widespread to Samsung. Is anything going to be done about it?

  • Stuardo Budelli

    a whole week of freezing trying to watch4od on my macbook air

  • Pete Barnes

    All 4 not working on Samsung Smart TV but IS working on NOW TV box and on iPad.

  • Natalie Jackson

    won’t load when i try to change my password or enter my details to register with a different email so i can’t watch the handmaids tale which sucks :(

  • Rita

    Channel 4 catch up not working on my TVs set. Internet is ok.

  • Kelly Lovell

    Can’t watch all4. On my Sony xperia. Phone on app or Internet. Just says there’s an error getting data or network error. It’s not my Internet as everythingelse is working been like this for 3 days now.

  • Flav Flava

    Same! Samsung TV and hasn’t been working for a week now! So is it something to do with the tele?

  • Dudy

    Same here, trying to watch on samsung smart tv but won’t even load past all 4 logo…trying for past few days now tried updating firmware but all up to date, what a joke. Thanks for all the people posting on here though now I know it’s not just me!

  • Josh

    4od crashes EVERY TIME on Samsung TV after the adverts and shows the “content doesn’t seem to be working” message. Return the main screen, select to continue watching programme and everything works again, except you’re forced to watch ANOTHER full set of ads.

    I’m currently enduring 7 minutes of ads per 10 minutes of actual content. I now have to set aside an entire day just to catch up with the F1.

    Googling the issue shows it dates back to at least 2014. If I was into conspiracy theories I’d be suggesting that C4 aren’t in a hurry to solve the problem because they’re currently getting double advertising revenues… Hmmm.

  • Lee Wealls

    Trying to catch up no worries and the app won’t load on the tv, poor service

  • ARH

    Mine too. Very annoying. Any ideas how to fix this? I almost feel like giving up watching.

  • Stacey

    I’m trying to watch Wednesdays Hollyoaks. Once it gets past the ads it makes a strange sound and starts fast forwarding with no sound and won’t stop throughout the whole show?

  • Stacey

    I’m trying to watch Wednesday hollyaoks. Once it gets past the ads it makes a strange sound and starts fast forwarding with no sound and won’t stop throughout the whole show?

  • Margaret

    I have the same problem. I am in east London. Went to put it on yesterday 21st June but nothing. Like you I have a Samsung TV and my other programmes are working. So like you and everyone else I would like to know what is Channel 4 doing about it.

  • Georgia

    Tonight’s hollyoaks doesn’t have sound and it’s all fuzzy? Yet everything else is fine?

  • Jannie Ireland

    Not working here in Chelmsford either. Never happened before. I watch a lot of World Drama on it (Walther presents) and it has always worked before on my Kindle Fire and the Amazon TV stick. Since the last five days it has worked on neither. Really upset. Just before the end of ‘Locked Up’,the second series. Want to know how it finishes.

  • Paul

    Programmes keep restarting after the adverts on 4od on my sony bravia android tv

  • Daniel Miller

    Posting on 20th June in Bracknell – All 4 not working on my Sony TV for the past week. I even tried to register an online account so I could watch on my laptop but it keeps hanging during the registration phase. Channel 4 don’t seem to want me using their services!

  • John

    On demand has been down in Reading for at least two weeks.Does anybody know what is going on,will it be a case of having to pay for this service in future? If so I am unplugging!!!

  • Douglas

    All 4 not working on Samsung TV. All other apps fine!

  • simon

    Not working in Crawley. need to see the rest of Marvels … shield, and handmaidens

    so hacked off with All 4. This has been going on for too long. I’ve followed all the instructions re ad blockers etc but still no joy

  • Dusty Knight

    Hi agree with Spag still not working here in Lewes . Please fix it quick.

  • Spag

    We are unable to access All 4 via our Samsung DVD player, which has been OK in the past, one of the reasons we bought it. Missed vital episodes of The Handmaid’s Tale and Fargo. UNFORGIVEABLE!!
    Come on Channel 4, get it fixed.

  • BigG

    All 4- Apparently “Paid for by advertising. Owned by you” But no good if not working as is the issue today!

  • leveller56

    All 4 not working – BBC iPlayer, ITV Hub, Ch5 all OK …

  • Dusty Knight

    Not working last night or this morning checked TV which has no outstanding updates. what is wrong with all four?

  • Philippa Buckingham

    Having trouble with all All 4 as well. Really irritating because have only been able to watch half of Handmaid’s Tale

  • Neil

    Just registered with 4od in order to watch Handmaid’s Tale. All I get is the buffering circle going round and round forever.

  • Bill Readle

    Able to access on Friday night. Tried Sunday and again tonight (Monday) but unable to access. Pretty poor service !!!

  • Paul Clarke

    on my laptop. it locks part way through programmes during an advert break. if i try again programme locks same place. no other tv sevice has same issues

  • Janet Saunders

    Total rubbish it is seldom working properly, BBC and ITV seem to manage a good service. Pull your socks up Four


    Get very good reception on adverts on 4OD but the programme itself keeps breaking up and losing sound – why is advert signal stronger than programme signal?

  • Myra James

    Just tried again and it’s loaded this time!

  • Myra James

    I can’t access All 4 via my Amazon Firestick. Yesterday and today I’ve received their “This is embarrassing” message.

  • David Barwell

    I’ve not been able to access on demand service on my Samsung TV since Sunday 4th June.

  • Miriam Wild

    Can’t get to watch through app, can’t upgrade the app, it’s sending me round in circles

  • Ed Aboud

    Just not loading on my iPad

  • Ian Brunt

    Same here. No access from Panasonic TVs. Just sits on the splash page and then say’s
    something about it being embarrassed!?? The upside is now that I have seen the posts below I now know its not my TVs :-)

  • Laura May

    Been trying to use it most of the day. Not working on iPad, iPhone, can’t get on the website. Boooooo

  • Sarah W

    App continually asking me to sign in and not signing me in even though I’m 100% sure my log in details are correct as successfully logged in yesterday.

  • Harriet

    It will stream the adds when clicking on a program you want to watch but when the countdown begins to actually watch the program it just goes black with a refresh button in the middle which never leaves and the program doesn’t start

  • all4user

    All4 app on Android not working right now

  • Nαιι✗

    My all4 app it’s not working on my iPhone I have been trying to use it for the past 1hr

  • Carol

    I am trying to cast an episode of Black Widow but it won’t cast ( no icon) all channels are OK

  • Alan

    All 4 not loading on Samsung smart TV. All other catch ups and on demand working fine. Wi-Fi stable. WTF?

  • Andy

    All 4 not working on Amazon Fire, as usual no info from the geeks at Channel 4

  • Holly Graham

    I had the same problem – worked on my iPad and rang my mum and worked on her Samsung TV. Rang Samsung and they fixed it remotely in less than 10 minutes!!

  • Debbie Crossley Hatswell

    we are experiencing problems message shows, no improvement all day??

  • KK

    I’m getting Service Unavailable on both my laptop and PS4.

  • Tracy Pallatt

    using a laptop to view handmaids tale – on demand just sits at blank screen after ads – what is going on?

  • Jamie Whitford-Robson

    The service is absolutely terrible. What is the point in providing this Channel 4? It is a platform for advertising and nothing else. Considering Channel 4’s excellent credentials in British Film Making, cutting edge work, etc this dismal service shames the organisation. Really disappointed.

  • Mary Martin

    Channel 4 not working on iPad and so need to watch The Handmaidens Tale on catch up.!!

  • Janet R

    I’m about to give up on Channel 4oD / All Four. Crashes every time after the ads…

  • Mark Murray

    Samsung TV issue, the app on the DVD player works. Just like amazon prime, the TV app is broke. I can’t believe they can get away with providing such a terrible service. It’s worse than my Betamax video recorder and I wish I was kidding.

  • Heather Fiddament-Harris

    Same as the others, a Samsung TV that just says “Paid for by advertising. Owned by you” I want answers!!

  • Anya Dunne

    This is 3rd day now, it’s just loading and says “Paid for by advertising. Owned by you. Own a Samsung smart TV.
    Godsake I really have stuff to watch
    When will work again?

  • Joshua fox

    Keeps saying something’s. It working

  • JN Travel

    Was watching the F1 Monaco race @ 05:00 on my Samsung Smart TV & it crashed. Since then just showing the loading page. All other apps work fine on the TV.

  • Kerry

    Samsung smart tv all 4 app not working at all, just get start up loading screen but can’t get further. Any advice?! No updates needed according to the TV.

  • redmutha

    Every time I get to an advert break on the ch4 player the programme loops back to the start then i have to fast forward it (again) to past the ad break,it’s driving me mad!we have a fairly new sony smart tv which works fine on all other apps.any advice?

  • Karl Thornley

    Same here – just sits loading but nothing happens.

  • Bob Bartle

    Doesn’t get past the loading screen on my Samsung TV…….not fit for purpose.

  • Helen Tomlinson

    Trying to watch on Samsung smart TV… just buffering :(

  • Andrew petch

    Watching channel 4 catchup & every time adverts have been on it goes back to the beginning every time so having to forward all the time!! Anyone else having this problem?

  • Vicki Clapson

    I have the same problem. I have a Smart TV. All other “apps” working fine. I click onto the 4 symbol/iconthingie and everything freezes. … Even tried to be patient… made a coffee, fed the dog… came back in the room… nd till froze.. grr….

  • Vicki Clapson

    I have the same problem. I have a Smart TV. All other “apps” working fine.

  • Irene Cotsell

    Have been trying to catch up on All 4 for the last 2 days – unable to get past 2nd screen -just continually buffering. All other apps/catch up’s working perfectly. What’s the problem?

  • David Lieb

    channel 4catchup is shite

  • Kelpie

    Shows keep freezing despite good internet connection. Only happening on this site. BBCiPlayer, Netflix etc fine.

  • Rebecca

    Watching channel 4 app on a Samsung smart TV. Every time an advert comes on the content is unable to load so I have to click back then play again. This has to be the worst experience of catch up TV I’ve ever had. BBC and ITV are working fine….

  • Charmaine

    Watching 4oD on smart TV and after the adverts the programme doesn’t load and I get the ALL4-011 Programme unavailable error. Been happening for the last few days. When is there going to be a patch?

  • Carole Willoughby

    I can view adverts ok on my tablet (typical) then the programme I want to watch is all pixelated. What’s going on? I have no problem with other playback channels!

  • ashley

    I access using playstation .. 4OD always freezes and today it is no exception. Today it reads ”All4-o11 : This content is currently unavaiable. Please try again later.”

  • Zena Storer

    Watched all 4 last weekend not a problem, all of a sudden just get loading screen and zilch! Full Internet connection and all other catchups etc working fine. Get it sorted channel 4 and av a word

  • Tim Dawson

    Watching via Amazon fire stick. Keeps hanging during both programmes and adverts.

  • Tom

    Watched 3 and a half episodes of mutiny 2 nights ago. Then stopped working during an add break and would not load. Now loads nothing. Playing off a PS3

  • Steve Willmott

    All4 app on Panasonic 40-AX630B stopped working yesterday. Ads fine but then All4-011 no content available please tray again later error. This is newer style app. Older style app working fine on NowTV.

  • Garry Lewis

    I can’t even get passed the load up screen, just get the loading symbol for about 5 minutes then crashes?

  • Marita Kehoe

    I’m the same as previous people …I try to watch born to kill on my humax freesat box and it only allows you to watch until adverts then just scrambles the pic and won’t play anymore …this has been happening now for quite a while ….rubbish !!
    Please fix it

  • John Devereux

    Been in contact with CH4. Asked me to reboot etc despite me telling them I’d done all the obvious. Sent them image of scrambled screen since when I’ve heard nothing from them. Can’t be bothered with them anymore. Apalling service. I can’t believe they don’t know what to do to fix it.

  • Brian Trigg

    Since Ch 4 required me to register I have had the same problem with Ch 4 on demand on my Panasonic TV from my windows 7 internet. Plays ads but will not move on to programme. Instead screen freezes and displays purple and green segments over the frozen title. This applies to all ch4, More 4 and E4 catch ups. BBC, ITV and 5 catchups no problem.

  • Rod Ashby

    Just watched the first part of Born to Kill, up to the adverts fine, then picture totally messed up. After a few minutes plays more adverts then back to blocky screen. Please sort it out…

  • Terry Robinson

    This piece of crap they call channel 4 on demand has stopped working now for a few days on my Panasonic tv.
    It’s driving me crazy. If anyone knows how to put this right then please share your thoughts.

  • Pauline Morris

    i was trying to watch this is us catchup but it won`t let me

  • notfookingtaken

    not working – bag 0 shyte

  • HomerRules74

    Won’t play in Chrome or Firefox.

  • Tracy

    I cannot get all4 at all on my catch up device, this has been for quite some time now.

  • Carla Martin

    I have same issue

  • Carla Martin

    All4 app not working at all. Get into episode of a show watch adverts then crashes saying video not available. Is this an issues for others? Any sign of it getting fixed?

  • Matt Brown

    Trying to watch the 100 on catchup but it keeps playing some of the programme then says video not available

  • Kirstie

    Hi just wondered why I can’t always get the channel 4 news on catch up? I’ve got a smart tv and last few weeks I’ve been able to access but this week no sign of news on catch up? Can you advise please. Thanks

  • E

    Samsung tv won’t load app at all. Samsung tablet will load app and play adverts but not the show???? Any ideas?

  • Sharon Shirley

    Uninsulated the app on my tablet, will play adverts but not the shows l want to watch….any idea when this will be fixed????

  • Benjamin Oliver Wellington Nas

    Nothing works on PS3. Adverts play fine including the separate programme sponsor advert. I’ve emailed C4 a few times, and each time they give conflicting advice. One reply told me to keep installing and eventually I might have ‘good luck’.

    In an email from C4 yesterday they said:

    ‘We can advise that our technical team are working with Sony, who have identified the issue with the application. Unfortunately, we have no specific time frame for when the issue will be fixed.’

  • Leanne Forrington

    I haven’t been able to get onto the app at all (Samsung tv) for over a week now. just looks like it’s loading…..and won’t go any further

  • shirley moore

    I have tried repeatedly to watch Locked Up series 2 episode 1 but it’s not able to load seemingly. It says playing whilst nothing happens. What’s going on please?

  • julian kimmings

    Hasn’t worked for me in a week. Panasonic tv.