Channel 4 on demand not working

Channel 4 on demand is a service for those that cannot be around to watch programmes where they are aired. When Channel 4 on demand is not working viewers tend to be somewhat a little upset, so let us here at Down Today be your cushion for complaints.

Channel 4 on demand not working

This service also known as 4oD but now called All 4 is all about catching up and watching TV shows etc whilst on the move via WiFi on your laptop, smartphone or tablet, you can also watch at home via computer, smart TVs and gaming consoles.

4oD (All 4) is short for 4 on Demand and provides viewers with many different programmes, which are shown on More4, Channel 4 and E4.

Main Channel 4 on demand problems, which have happened in the past include the website or apps not working, TV shows won’t play or keeps freezing. Whatever the issue Down Today wishes to hear from you – Go on, have your say below.


Channel 4 on demand Status insight for Sunday 23rd of October 2016

If Channel 4 on demand is down today, then reports will be found below.

Channel 4 on demand Problems? Share your issues with Down Today readers:

  • Pyro Masters

    I have just watched it on my laptop – not the same as watching it on the big screen but at least you get to see it.

  • Pyro Masters

    Still can’t get F1 qualifying on All 4 with my LG TV (content is currently unavailable) but have managed to watch it on my laptop – why’s that then???

  • John C

    I have been trying all day to watch the F1 qualifying and just get content is currently unavailable

  • ozbizbozzle

    When I watch 4OD via my Now Tv box it works well except for the Formula 1 programmes. Keeps stopping and saying video unavailable. i reload and it works for a little while then stops again. is it because these programmes are longer. any clues?

  • Eilidh Hastings

    Says my device is not compatible with the player. I have a Oneplus 2, won’t let me play anything

  • Linzi

    Trying to catch up watching Containment and keep getting a message Saying ‘your device does not support flash’ with a grey background… Using a iPhone 5c.
    Really want to catch up on the last three episodes don’t want to miss them, the only chance to get to watch them is late on at night when my kids in bed, have been following it religiously! Is there anywhere else we can watch the previous episodes??!!

  • Michael

    Whilst trying to watch catch up on All4 on a smart tv it keeps saying “there is a problem with your broadband connection” all other catch up channels are fine??

  • Gobannian

    Trying to watch All4 Borowski episode thru web page. When I click on episode it just disappears. When click on “Episodes” link get blank page. Using Panasonic tv

  • Ryan

    I’ve had the same for a few days now. Both on my iPad and iPhone.

  • Greg

    Same is happening for me, can’t download anything

  • Jim

    Can’t get anything to download onto my iPad and seems to have been like this for days. Keeps hashing preparing then fails. Have deleted app etc but still doesn’t work.

  • Steviebach

    The All4 app which is included in the Amazon Fire TV box has had massive problems for months and despite my contacting both Amazon and All4 to complain on numerous occasions the situation remains.

    When attempting to watch any programmes within the app it plays the first set of commercials then the programme continues to the next set of commercials, following this the screen goes black and nothing will move it on to the next part of the programme.

    The conflicting comments from both Amazon and All4 suggests that its a joint problem which is being investigated a solution will follow, my continued question to them is “When?

    In fairness Amazon spent nearly 2 hours on the telephone to me trying to fix it, alas they passed it to their tech guys who concluded it was All4s problem All4 responded stating it was Amazons box which was at fault.

    To try and make contact with All 4 is similar to knitting fog, there is no way in which to take the complaint to their Chief Executives a there one has to go through the same online web form to make a complaint , I would assume this would end up in the same persons lap who constantly informs me they are working on it.

    If any of your good selves could shed some light on this or indeed add pressure to the complaint I would be eternally grateful.

    In anticipation,


  • cameron

    I get to watch adverts then it says content unavailable try later. Busy now punishing the associated advertisers by wandering around the internet leaving negative reviews.

  • Ade

    F1 failing after first adverts. Japan GP won’t even start now. Only evening I have to watch it.

  • Ian Lloyd

    I tried watching the Japan F1 on 4 catch up service this afternoon, but after the first set of adverts the programme returned to the start. I gave up on the third restart. This is not the first time this has happened. Sad that a service that could be so useful just doesn’t work. I suppose I should be grateful there is a picture at all, judging from some of the other comments.

  • Darren Darrens

    Not working again on PS3. After watching the commercials it goes to black screen with the circle turning in the centre.

  • TP

    All4 app on Amazon Fire box/stick is still crashing after returns from adverts–all you get is black screen.

  • Mark Lawrence

    All4 app on Amazon Fire box/stick is still crashing after returns from adverts–all you get is black screen. 29/09/16 Channel 4 told me they know that the app has a fault on the Fire platform.they are currently working with Amazon to rectify,just keep trying it ! VERY FRUSTRATING !

  • Jenni Keer

    No sound on Building Britain’s Ultimate Warship. Everything else seems to have sound???

  • Louise

    Whats wrong with the playback of programmes on channel4 od today?
    Trying to watch 3 different programmes and it keeps happening on all of them. The picture is a small square in the right hand top corner! It wont open to a full picture! This service is getting as bad as bbc iplayer. Pathetic. Whats the point in having all this technology if it dont work?

  • Sarah Davies

    I’ve had problem on fire stick with losing programmes after the adverts for more 4 .ive just deleted app and reinstalled it and problem solved programmes are now carrying on after ad’s

  • Sarah Davies

    I’ve had this for weeks I’ve just deleted more 4 app and reinstalled it and it works and programmes carry on after adverts :)

  • JV

    are you still having problems Sue? because I’m having the same problem. My program says it is playing (on the listing of episodes below the main screen – if that makes sense!!), but it isn’t playing.

  • JV

    trying to watch on laptop and it says it is playing, but it isn’t. Any ideas??

  • Phil

    Press all 4 app all I get is this content is currently unavailable All 4-001
    Please try again later

  • Ron

    Same here last night with Crashing on an Amazon Fire. Program blanks out after commercial break. The only device this does not happen is my iPad!

  • Brad

    Watching Beauty and the Baker and the Baker – the first half ran and then I could only get the adverts then the screen goes black. Moved on to the next episode and the same thing happens. Help – it’s a really great series!

  • Linzi Knights – Durant


  • Sophie

    Tonight’s hollyoaks is not available… Can anyone tell me why? I really want to see it

  • Eilidh

    Trying to watch two programme on the app and after the adverts the screen is black?!!

  • Maisie

    Trying to catch up on two shows I missed last night on my TV when I try and watch it it comes up with, “All 4 is currently unavailable. Please try again later.” I tried at 10am and then tried ‘later’ at 5.30pm. Seriously rubbish.

  • Sue Mantripp

    The last 2 days I haven’t been able to get any 4 programmes on demand. I’m behind on several programmes and as I have time I sit down to watch them only to be told they’re unavailable. What’s going on?

  • Grant Yaxley

    Awful awful on demand service. Continually faults. I hope you lose the formula coverage as its painful trying to watch it on your system. I don’t have live tv so that’s not an option. It all starts fine but normally an hour into the programme it will keep throwing the video unavailable try again later message. Or sometimes it will get to an advert then go to the beginning of the programme again. Absolute garbage.

  • Jos Harrison

    Same problem on Amazon Fire TV – all shows play fine up to first ad break then stop. Driving me up the wall!

  • Daniel Carr

    Have the app on PS4, after 1st ad break there is an error (video unavailable all4-011) if I close the app and go back in I can hit resume and after an ad it plays again till the next ad break and it happens all over again. Its only in the last week or 2 this has happened for me.

  • Espen Johannesen

    I dont event get to see anything. it just wont start.
    I am currently in Norway…does anyone know if a UK IP is required ?

  • Jey

    Crashes to black screen after 1St adverts.. Using fire tv Box, was same on roku for a month or so, no resolved.

  • Bertie

    Just tried to watch posh porn it got to the adverts then froze.

  • Colin Heath

    Stops after adverts

  • Sean

    Freezes after adverts. Useless. Using Fire TV.

  • Jo

    Also having probs with I player playback

  • Jo

    Just freezes after the adverts……

  • Jen

    Come on please get this sorted. I don’t have live TV and rely on catch up. Not only am I having issues with channel 4 but also ITV..

  • Shelley H

    I haven’t watched the the past 2 eps of containment, will play for a short time or just the beginning adverts then says the video is unavailable!!!

  • DAS01

    Amazingly, although the icons still say that live broadcasting is off air, I found the live feed worked after all, at least for the two channels I tried.

  • Katy Verrill

    It just says ‘Still working…’, yet does bugger all.

  • kellyvw

    Try to play certain programmes and get a message saying my android phone has not got the firmware, (android 6.0 marshmallow according to them is what I need) but I can play other videos on my phone just seems I can’t play the most recent shows. Message also states 4 are working on fixing the ‘problem’ but I never had this trouble until recently. Cannot understand what the problem is now when I never had one before. Sort it out 4 you’re doing my nut in.

  • Ian

    I tried to watch the first episode of The Outlaws but received the ALL4-863TT error message each time I tried. Strangely, the second episode could be viewed with no problems.

  • Becky

    Same issue! Missed hollyoakes for about a week now. Sort this issue out!

  • Trudy

    I Have been trying to watch few things on a4 and all i get is ALL4-863TT. please sort it out

  • Phoebe

    Have been trying to watch Containment for multiple days in a row – always getting All4-863TT error code. Other programs are working.

  • Caitlin


  • Roger Cutler

    I have the same problem trying to watch “Love Child” – error ALL4-863TT

  • Angela Lewis

    Can’t watch all 4. Error code ALL4-863TT

  • Ray Birch

    Keep getting error code “All4-863TT”

  • Sarah

    Every thing works on my all 4 apart from hollyoaks,which is the one thing I want to watch,it just says this content is currently unavailable please try another programme all4-863tt any ideas??

  • rederikus

    The ad server seems down (retry later) so it won’t stream programmes. What rubbish. Get it fixed C4.

  • Robin St.Clair

    Serious problems e.g. a World Drama not shown under World Drama, latest episode of Power Monkeys not uploaded, everything I try and load through Smart TV fails to start.Problems also on accessing hub through PC. And what is there appears to be very poor resolution.

    The word meltdown springs to mind

  • Huw Gwilliam

    I wrote to Panasonic and they sent a response to this problem which worked for me. It’s a bit of an annoying fix, but might be useful to know, but basically the advice was to do a factory reset of the TV to default everything. This meant all the settings will go, and you’ll have to setup your WIFI, tunings and Home pins again, but in my case at least, All4 is now working again. Best of luck.

  • Marc Swarbrick

    Trying to watch F1 catch up. Just says “retry”.

  • Andrew

    I am trying to watch the Border on my smart TV but it never gets to the end without breaking down. I downloaded the 4 app on my iPad and it works fine, both rely on wi fi. TV says wi fi connected

  • Patrick L

    Trying to do catch up for 2 broke girls ? Shows message ‘not available in your current location (ALL4-010) any ideas ?

  • Huw Gwilliam

    I’ve been getting this exact same error message on our Panasonic for the last few days too – it was after a firmware update, though More4 had been pretty terrible (stalling on ads, re-running ads, endless spinners) before that too. I wondered if you’d had any luck with this since your post – can’t find any reference to an ‘001’ error anywhere but here so was hoping you might have a lead on a fix!

  • Sarah

    Same! Have you found any solution?

  • SpringHeeledJill

    Nowtv go to the categories bit of 4oD and I can only get as far as C before the app just shuts down, so annoying.

  • jayjay

    Yep, same here. After clicking “play” nothing happens. On 4 different browsers. Why?

  • Simon

    Just bought a fire tv stick, installed 4od, cannot get big bang theory on it with catch up, even though I can see it available on ps3 4od, kindle fire 4od and android phone 4od.

  • natbee

    That’swhat I was wondering. Are we shistling in the sark here?

  • natbee

    This is on a laptop.

  • natbee

    I cannot play anything on demand. Been trying for three days. Used different browsers. I get links to the shows, but when I click “play” nothing happens. It says the video is playing, but it’s not. It’s like my computer is frozen.

  • Zal Hassan

    My all4 app has frozen on my Samsung TV! What can I do? I can’t uninstall it or do anything! Hello

  • Dave Pidcock

    Thos is the worst app ever. I use Apple tv – Fire Tv -Now tv – netflix and have no problems ever – except with all 4 app. It plays sound out of sync with video – then frezes and I give up in despair. I have 13 Mbs whivh should be fine – so why is this service so inadequate?

  • Marc L-C

    I stream from Amazon , NowTV and Netflix , however All4 is the only one that I have issues with, it is constantantly stopping and rebuffing all the time, I watch through the ps4 app along with all the other services I mentioned , it is so frustrating that All4 is so bad , I thought it was maybe because it was trying to stream everything in HD but I checked that’s not it, come on guys this is why I stopped watching 4OD , give me an option to change the streaming quality maybe that will help, I don’t mind watching in 420 or 380 if it means I can at least watch your content. Why have great stuff like Spanish drama “locked up” if no one can enjoy it !!

  • Joanne Twycross

    All 4 is useless. For the past 2 weeks it has been slow to download programmes onto ipad. Then hit and miss as to whether the app opens to let you watch them. Half an hour ago I was watching gogglebox now it won’t open. What is the use of it. At least bbc iplayer works and can be relied upon.

  • Toms Dredainais Grīnbergs

    How come it takes 2 days to put F1 on demand???

  • DAS01

    All 4: all live channels “off air” – has been like this for days! Do the people running this website have any connection with Channel 4?

  • Sir Albert Hall

    I have a brand new panasoni 4k smart tv with all 4 built in since a firmware update a couple of weeks ago all4 wont display any programs error code 001 . I thought I could watch on my galaxy tab but I get the message that it wont work if your tab is rooted WHICH IT ISNT!!! I will just have to keep watching the ch4 content via Kodi minus of course the bl**dy adverts Come on channel 4 even the rubbish bbc are showing you how to do it!!

  • Jennifer Blyth

    Mine has been the same for days now, now the iPad app is saying All 4 content is not available in my current location, not happy as this is an app I use a lot. Glad it’s not just me.

  • Hopp1

    Updated app for 4OD on my Samsung Smart TV now not working at all and just cannot connect to Channel 4OD now, boy come on folks do’nt advise update if its going to fall over, pre test first.

  • George Crighton

    It has been 2 says with the same message. This was an unexpected error you may want to retry to refresh this page. What is wrong with it?

  • ARW

    Still no F1 from China

  • Charles

    When will the issue of catch up be resolved?. Still waiting to see F1

  • Stemanfi

    Playback error still!

  • Evan

    Constant playback error on everything, was working earlier at 2 o’clock

  • Tom

    ‘Playback error’ any ideas when this shower of a company are going to sort their app out?

  • Sukin

    Can’t’ watch anything, keep getting ‘playback error’. This is really annoying on a Sunday afternoon when you want to catch up!

  • F1why_bother

    China f1 gp qualifying not working either. What is going on???

  • Formula1

    Bahrain F1 on demand gives “Playback error”

  • Nick Beck

    Bahrain full race not working for me. Just tried one of the earlier sessions at Bahrain and it loaded fine.

  • Christian

    Also not working for Bahrain Grand Prix for me this morning.

  • Paul Lopez

    Bahrain F1 not working, getting an error message this morning, other programmes seeo be playing okay

  • John Richards

    C4 live stream not working over VPN. Says not available in my area but I am running a UK IP Address. Catch-up etc works fine as do BBC live streams.
    Running off PC from Spain

    Any ideas folks?

  • Jenny Du May

    Says it is playing on Smart TV but blank screen!!

  • Tom

    The login page still won’t work, I literally can’t watch anything

  • Adrian Kenton

    for past 2 weeks ALL 4 has been useless as the streaming keeps jumping back every 15 seconds and replaying the previous piece of video. this is not buffer under-run. this is a broadcasting problem.

  • Linzi

    Haven’t been able to use all 4 for 2 weeks now fed up

  • Liz UK

    Greyed out and not loading on Samsung smart TV 2015
    Reset the hub updated firmware still no play
    Was working last night and still works on other TVs in the house

  • Cherie

    All4 not working on Samsung Tablet. Had the same problem just before Christmas you press play for the programme and just loading constantly. Appear to be wasting my time having this App think I’ll just go back to recording programmes from the tv!!! Have no problems with 5 on Demand, BBC I Player or ITV player – really is time this was sorted out!!!!

  • Andy

    first it was the ad servers, then the actual programmes…….Channel 4 are very slow fixing the site they advertise so much….the same problems on Mac and Panasonic 2015 tv

  • Graeme Quinnell

    Not working with a now TV box yesterday or today. States there is a problem fetching content from the Ch4 server. Any help greatly appreciated!

  • Belinda

    Channel 4 does not seem to work on my Sky Go, why is this?

  • hazel

    keeps displaying obscure flash programming error on my laptop/telling me to upgrade to linux on my tablet – in order to view. Hopeless.

  • jj

    stalling at the ad breaks…. ridiculous

  • Paul Hawkings

    Just tried with Firefox and it’s now working

  • Paul Hawkings

    Cant play anything on Demand4, tried MS Edge & Chrome, neither working with D4

  • Frankafc

    Was working fine for weeks but now can only watch ads and when show starts just get green liberated screen. Using Asus tablet me176cx lollipop version. Nothing has changed from when worked before so what can I do to fix this? Simple non tech heavy help please.

  • AT

    Channel4 OnDemand is stalling at the ad-breaks – it can be several minutes with a blank screen before the ads begin to play

  • DB

    All4 is not working on my now tv box.. The adverts play but then the show doesn’t start playing. I just get the loading circle.

  • Агнесса

    4OD is not opening up on my tablet, is there a reason this is happening or am i doing something wrong?

  • Larry

    Is Channel 4 having any issues at the moment, I keep losing tv connections and shows keep being dropped.

  • Jackson

    I have tried different browsers to watch US programmes via 4oD but things seem to be a little troublesome playing.

  • Snead

    If tv shows from the channel 4 on demand are streamed and I am getting very fast Internet through WiFi, how come when watching streaming is very slow?

  • Nolene

    It was once 4oD but now called All 4, has this change done something to to service because things seem to be rather slow when trying to watch something.

  • Denis

    Each time I try to watch a a TV Show it keeps freezing on me, basically non-stop buffering.