Apple iPhone Mail not working

The iPhone Mail app will start not working for various reasons that can include problems with your local network, Apple server issues, and bugs with the latest iOS update. The screenshot on this page reveals iOS 8.2 with the Watch and Mail app on the same screen.


One of the most common problems with iPhone Mail will be sending and receiving email, which we have seen first hand with many complaints in regard to iPhone mail coming in, but not going out due to unforeseen issues. The solution won’t always be clear, with a fix in some situations being a soft reset or reinstalling the latest iOS update again on iPad, iPhone, or iPod touch.

We have seen polls reveal that the Apple iPhone Mail app is the most used client, although this is officially yet to be proven. If you are seeing servers down today, or other problems, then leave a status update with detailed issues below. If there’s a major outage with iCloud or other services, this will be evident within the updates below.


Apple iPhone Mail Status insight for Saturday 22nd of October 2016

If Apple iPhone Mail is down today, then reports will be found below.

Apple iPhone Mail Problems? Share your issues with Down Today readers:

  • Mo

    Cannot get any mail due to a “wrong password” that is definitely correct an has been reentered more than 10 times.

  • dave

    Cannot get any mail due to a “wrong password” that is definitely correct an has been reentered more than 1o times.

  • Nusrat

    cannot get any mail says server is down software is upto date

  • Jess

    Mail won’t work saying cannot get mail. Connection to the server failed. Used mail yesterday fine!

  • Betty

    Yes I have exactly the same problem! Any solutions?

  • Karen

    Unable to access Apple mail. It shows a blank screen with the compose message icon in the bottom right corner.

  • David Rush

    Was accessing mail until a couple of hours ago. Can’t get both my gmail or yahoo mail. Can still get them via browser just not the apple mail.

  • Adri

    My mail app keeps crashing and won’t load

  • Nicola

    I’ve had no mail I my apple app since last iTunes update !!! When will it be sorted ?

  • Gerrad

    Not able to get any mail on my iPhone. I used Gmail then changed to Apple iPhone Mail and wished I didnt, maybe look for another alternative.

  • Chuck

    My Apple Mail client is not retrieving email since 330pm yesterday.

  • Kriz

    I have not been recieving my emails for about three days now, is there a glitch in the system or something. iCloud must be having problems thats all i can guess at the moment. Any ideas folks?

  • Leigh

    iCloud is down in Hong Kong, has been for around 20 minutes now.

  • Mei

    Mail is down in Beijing, not accessible right now, which means something is wrong with servers right?

  • James

    Is iCloud down today because I cannot access my Apple Mail, Notes or any apps.


    Since iOS 8.2 upgrade, my mail has stopped downloading and sending mail! Is there a fix for this??

  • Dan

    My mail app just opens and then crashes again, I need a fix ASAP.

  • Bob

    My iphone 5 has stopped receiving emails since March 22, so for the last two days. Am I alone, or are others having issues?

  • Yves

    Mail is OK here. Attachments aren’t, once clicked they stay downloading forever

  • Terry

    The iphone mail app isn’t working with Gmail or Yahoo today, NYC.

  • Kerry

    My iPhone mail isn’t working, not receiving or sending anything.

  • Bill

    Are the Apple servers down today? Where is the status page for different services.

  • Eddie

    Mail is failing to delete attachments on iPhone 5, after March 2015 update.

  • Tony

    My Mail password isn’t being accepted for outgoing mail on iPhone with iOS 8.

  • Rick

    Mail search not working after iOS 8.2 update.

  • Harris

    Mail can’t connect to the account, is it down?

  • Jess

    My iPhone 5S keeps crashing when I open the mail app, anyone else have this problem on the latest iOS 8.2?

  • Bob

    I see mail coming in but not going out, my wireless is fine. I am on an iPhone 6 plus running iOS 8.2.