Amazon Prime video

Some of the major issues with Amazon Prime video include login troubles, connection and the main one being the servers going down. When Amazon Prime Instant video is down thousands of customers will want to complain somewhere and have their say, and this is where Down Today comes into play, what ever you need to ask or say about this service then this community is for you.

Amazon Prime video streaming when up and running smoothly offers great viewing pleasure, but sometimes the status page is not enough to give you up-to-date answers when the video services goes down or when there are other problems.

In the past users have said they had issues with videos playing back too slowly, the ability to rent TV and movies not working properly. But no matter what your problem please do share below and let others join in your comments.


Amazon Prime Status insight for Monday 6th of April 2020

If Amazon Prime is down today, then reports will be found below.

Amazon Prime Problems? Share your issues with Down Today readers:

  • Vicki Steen

    Prime Video won’t play

  • Mariëtta Martin-De Senerpont D

    Can’t get to watch amazon prime again. Is it down in UK???

  • meema74

    No Prime Video since yesterday 3/31/20. Disk keeps spinning but fails to log in. Here in New York City.

  • Carolyn Puiatti

    Disk keeps whirling trying to log in and fails…. since 3 days what’s happening.. please someone tell me. Are you having the same problems? Or is it just me in Cannes France.. any ideas ?? I have a smart TV with SFR

  • Leigh Montgomery

    my prime app isn’t working on my smart tv…so annoying

  • Stef

    Suddenly the US Open Tennis coverage has gone down!

  • Mike L Smith

    me too

  • Jenni

    My amazon account isn’t working. Saying I’ve no subscription when I have.

  • Dariusz

    Have not access to the UK content. I am in the UK and receive message Geographical Licensing restriction. called to customer office but they do not know what is the problem. App on iOS returned the same message. All Videos Prime are not active – I can rent, buy etc even it’s included in Prime. I think they have some internal authorisation problem.

  • BenSnell

    Amazon prime video went down for me last night. It’s still down. I have restarted everything. Not sure what to do next???

  • Dean

    I had the same problem with amazon within the roku stick device. Someone suggested that I reset the roku device by pressing the reset button on the outside of the device. This caused Roku to reset everything. I had to initialize both amazon and netflix again, but amazon began working and so far so good.

  • ianandlynda

    Just got this on my Amazon account…….We are aware that some customers are
    currently experiencing issues with Amazon Video on their Fire TV or Fire
    TV Stick. We are actively working on it. We apologise for any

  • ianandlynda

    We have that problem right now, did you solve it and if so what did you do?
    many thanks

  • Steve Tinling

    Amazon fire stick won’t connect, my internet connection is working

  • Myra

    Amazon is not connecting via my iPad, it just keeps getting stuck on a movie I want to watch.

  • Jenny

    I turned on my Playstation to stream Amazon movies and it did not do anything, when I tried to play nothing was happening. So this is when I asked Alexa to do something and she could not last night, seems to be ok now though.

  • Jcoup

    Was watching on my samsung smart tv tonight then it went black and hasn’t workec for last 2 hours WTH!

  • Andrea

    Firestick and Smart TV won’t connect to Amazon, though my network connection is fine. Have to say, this the first time I’ve ever had trouble with it.

  • Alan

    Amazon not working after Samsung update all other apps working. Amazon working on my iPad so it can’t be a server connection

  • Mark

    Mines saying the same network error

  • Andy Rees

    Just seen they are having Web server issues.

  • Nat

    Mine says
    website improvements bla bla
    Please try again shortly

  • Sam

    I cant get firestick to connect to internet services and my smart tv amazon video says internet problem, netflix and stuff working fine

  • Lovell

    Can’t get on… it’s blaming my connection… which is working perfectly

  • Ryan

    Same here thinking there could be a server issue or something

  • Andy Rees

    Just tried it and get an Internet connectivity problem even though all my other services work…..

  • a man

    Nothing today

  • Alex Donaldson

    Nothing but buffering.

  • Alexis Collins

    I can’t connect to prime at all on my smart tv

  • Mike Magnusson

    cant access content

  • Daniel

    I tried cancelling my amazon prime but it is not straightforward as it seems, what do i have to do to stop it?

  • Chrissy

    I tried to get Mr Robot on amazon prime but seem to have problems watching it, please help.

  • Tony

    Is anyone having Amazon Prime Instant video problems with buffering? My Netflix streams lovely, my Internet is working seamlessly at 40Mbps but for some reason Prime video is sluggish.

  • Rosetta

    I am using the Samsung Hub and Amazon Prime i down today for me, other streaming apps works so why doesnt this one?

  • Kimberley

    Things seem to be all good at the moment, im going before i say too much and jinx myself.

  • Billy

    Videos are running real slow still, one minute we have nothing and now we have half speed.

  • Crossley

    I am still having issues in California and apparently the service is up and running again.

  • Jane

    Last night was a complete nightmare with Amazon Prime videos, none of them would play. Seems to be ok now though.

Amazon Prime Reports

No result could be fetched.